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based on 87577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet dries fast
Nice friendly efficient technician
House smells great afterwards
Great job - professional, courteous, friendly employees that go above & beyond!
Fast and courteous. My carpets feel and smell like new.
Richard, your service person, was very knowledgeable and explained the process he was using to clean our carpet. He also explained how Zerorez cleans tile, too.
Exceptional service
Great customer service
The wonderful gentleman who came to do my work was respectful of my belongings and took care to see that they were done well. So polite, professional and explained all.
thank you
Clean & Fresh and no scent. Friendly and Professional technicians.
Friendly service staff, professional, and timely.
Colton was kind and positive. He worked fast and gave me tips to help my floor stay clean.
No residue or smells, professional and quick service!
Tech were very professional, on time, friendly, knowledgable. Did agreat job. Will be using then again. Thx
I was quoted a price of $75 to clean the master bedroom carpet. There were a few spots where our puppy had urinated, however, I had immediately treated them with a product to clean and remove the smell. There was residue from the product, most likely not the urine. The technician seemed to be in upsell mode, and said he would need to treat the carpet with an additional product to remove the stain. He saturated the carpet which still is not dry more than 24 hours later.
Additionally, I wanted the grout cleaned in the masterbath, which was remodeled 2 years ago. It wasn't in real need to be cleaned, but I figured as long as I had him there, I would do it. It looks worse than before he treated the tile!! It's almost like any dirt that was there was just spread around and absorbed into the grout. I also wanted the shower (pan only) cleaned, which to me is an extension of the tile in the masterbath, and again, was charged another $50 for that service. It doesn't even look like the shower had been cleaned.
I also requested to have a chair cleaned. There was a dark stain on the chair which he wasn't able to completely remove, however, he did seem to try his best.
My original quote was $224, but service that I wasn't happy with ended up costing $349 - that is a ridiculous price for an hour and a half of work!
Please feel free to call me if you would like to discuss further.
Thank you,
Name removed
Phone number removed
Technician was friendly and carpets almost looked brand new.
I was disappointed that stains didn't come out of carpet.
Carpet looks great and service was prompt and timely.
Great job, however my driveway was stained by your truck.
The person was knowledgeable and friendly.
Promptness, professional and efficient personal and workmanship.
Very helpful and customer friendly associates that do the work at the home.
On time friendly service. My tile and grout look great!
I tipped the service representative that’s how good he was
The tech explains everything that they will be doin g
I believe you could still make great profits and lower the prices to your consumers.
The carpet looked great and your tech was very professional. Thanks.
Great to work with. Our tile/grout looks like new! On time, explained the process and worked quickly. We were able to put furniture back by time he packed up and pulled away. Would definitely recommend !
Our technician Michael was on time, polite, pleasant, efficient and worked very hard to clean five bedrooms of carpet. This is the second time I have used this company and I am extremely pleased. They do a great job!!
The technician was very timely and meticulous when it came to performing the work. His attention to detail was by far better than I have had before.
The carpet and upholstery gets clean and dries quickly.
Jeff was prompt, polite, and professional.

Friendly personnel and very thoroughly cleans and pays attention to detail.