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based on 86008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Floors looked great but as they started to dry, we noticed that there were some puddles left behind that dried white along with many areas of the grout. Wish we didn't have as much "clean" up as we have.
Very friendly, thorough, and fast service! Always do an awesome job and carpet looks great when job is done.
Just feel like it is very over priced 280 for 2 rugs and a sofa
All good Brian was great and a good ambassador for your company
Carpet looks great. A little pricey. I like that the carpets weren’t saturated with water afterwards.
My carpets look so much better now & feel cleaner!
Evan was my service technician and he was very friendly.
I want to get the carpets cleaned more often than 6 months now, because I have dogs, good suggestion Evan.
Our carpets look great
The cleaning was great and Eric went above and beyond!
The technician was on time and did a great job. My floors look great.
Fast efficent nice person neat and friendly did a very good job !
Serviceman very professional and nice. I like the no chemical cleaning.
Carpets get clean very efficiently. Service Technicians are always helpful and friendly.
Quick drying, professional service, on-time committment
Sydney was a great representative : intelligent, polite, helpful, articulate, and informative! BTW: carpet looks super, too.
Your service was very straight forward. No complications and the technician was very knowledgable.
Friendly and on time! Professional!!
We had our tile and grout cleaned a few weeks ago, while some areas cleaned look good, seems like many areas were not cleaned good enough , still looks dirty on grout lines.
Carpet was cleaned as promised. Friendly customer service
Great job and service!
Never cleaned the pet smell out of the carpet and you tried twice. So much for John Jay's claims!
The 2 guys that came were so helpful and friendly. Will definitely recommend zerorez
Pricing was kind of high
We had Luke as are tech. He did a great job, everything look so clean. This was the second time I use Zerorez. This is the first time I had my Loveseat done and it look brand new. I like Zerorez because after the carpet and Kitchen floor is done everything looks so clean.
Thorough and love that no chemicals were used.
Friendly, timely and quality service.
First the technician was very knowledgeable and informative about the results that I would see once he was done. The results were great and he was great. I love the way my clean tile looks. My girls and I enjoyed the smell of the products. Smelled like bubble gum.
I like that after the cleaning and the carpets were dry that there wasn’t a crunchy feeling from a residue of soap. I also liked the pre-treat product’s scent.
The technician was on time, very friendly and professional. He did a great job!
The best carpet cleaning I have ever had, it looks new! David did a fantastic job, I highly recommend their services!
19 year old white carpet that has been cleaned 30+ times. I didn't expect it to ever look very good again, I was surprised. Cleanest it's been in years!! Dried in 4 hours and feels great. Best ever!! Tech was polite and very good at his job, did things no one else ever has.

Lewis is very efficient and knowledgeable. He did a great job, and I'm going to be scheduling another visit (to clean a different part of the house) in a couple of weeks.
We've always been very happy with the service and the quality of cleaning provided by Zerorez, so THANK YOU for another fantastic job!
Nan & Mike