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based on 84677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was awesome!
Professional, on time, and carpets look amazing afterwards!
Professional service and the product is not gummy or crunchy after carpets are dried.
Carpets look great. The cleaning person was friendly and did an amazing job.
David Mitchell from Zerorez arrived on time and did an excellent job. We actually had him do more cleaning that we ordered on the phone because he recommended it and we agreed. David was courteous and cleaned up very well. Zerorez carpet and tile cleaning is our choice. Thank you.
Promptness, courteousness, efficiency.
There is no "crunchy" feel to the carpet when it's dry. No harsh chemicals.
The technition that cleaned our tile was very professional and hard working. He took the necessary care to protect our home as he worked. Non stop by the way. Well done! Steve and Name removed
My carpets and upholstery look great after cleaning
The tech answered all my questions explained everything and even helped move a couple of pieces I could not move
Tech was friendly and efficient, was diligent in removing caked on stains
Service was great, and my carpets look brand new! No crunchy carpet!
Quick and effective!
Product performance and customer service!
The communication from your company and your company representative that cleaned our carpets was excellent.
The person that came to our house did not try to "up-sell" and merely addressed the specific needs that were shared with him.
Our carpets that have been down for 10 years and only cleaned once with a Rug Doctor look like the day they were installed - incredible.
We are also excited that a stain protector was an optional service, which we took full advantage of.
Zerorez is a high quality, very professional service. Congratulations!
I love Zerorez, always on time and the results are amazing, technician was friendly, polite and fun to talk to, I only use Zerorez.
Good customer service and we are very happy with the cleaning. The employee was never pushy or tried to enforce additional products or services on us.
My cleaner didn't wear any booties as he cleaned and treated the carpet in all three rooms.
Last time I tried your service the cleaner wore booties during and after the cleaning as he treated areas.
I was very disappointed with this missed opportunity.
If booties were worn my score would have been better.
-First name removed
On time and very professional
The gentleman, Able, who cleaned the rugs was professional and thorough. His work ethic was excellent.
Happy customer, will call as needed
I like the short drying time for carpeting. I am elderly and can not risk a fall on wet surfaces.
One person. Professional acting. No frills. Not trying to sell anything.
My techs were great.
No chemicAl
Your employees were professional, knowledgeable and helpful. Our carpets look great! Thank you.
The whole experience was great. Luke, the technician explained everything about the process and worked quickly and efficiently. My carpets look brand new!
No chemicals! Plus Zack was very thorough n knowledgeable about your product n company! Would request him again!
You were prompt and called ahead. Your tech was cordial and informed about my carpet and the expected results. I had 3 rooms done for $125. The protective coating for the white carpet was extra but felt it was needed. I would definitely use your services again.
Pamela Welch Interiors
All of it
I am in the construction industry and I know how important customer dervice is. Your customer service was excellent. Your tech came back and fixed a couple of concerns timely and at no charge. That is important to the customer. Thank You