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based on 86008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was has stated. Tech was very polite and fast. Carpets were pretty bad but am happy with this process.
The tech who came out, Tyrese, was extremely polite, explained everything and did an excellent job!
Great service.
The technician was awesome. He was very professional, answered all my questions and did a fantastic job, paying special attention to areas I had concerns about. He was able to accommodate adding the cleaning the couch and love seat to my service same day. My carpets look and smell great! I have 3 dogs and my carpets stay cleaner longer with Zerorez. I purchased the extra water too. Works great on stains, tile and granite! Feels so good to come home to super clean carpets, tile and furniture. Thank you!
Professional and thorough
Coffee stain came back when dry....we used spot cleaner and it removed it
Zach was clear on the process, checked with me throughout and did a fantastic job!
Kyle L was professional; polite and did great job . House and rooms smell cleaner and
fresh .
First name removed
Abrahim was awesome he is very professional and did a great job. I am very happy and I have recommended my family and friends since he cleaned my carpets. Sorry for the late review I never realized I had gotten an email until when I called today.
They are very courteous, show up on time, warn you before they come and do a great job
We had Dave and Chris come out to our home to clean our carpets and they were extremely professional, kind and very helpful. They addressed all of our needs and were very quick!
I will recommend Zero Rez to all my friends and neighbors!
Carpets smell so fresh and no pet odor at all anymore.
very helpful and prefessional
The scheduling was easy and the service was great.
Friendly and knowledgeable staff. Excellent results!
Easy to transfer money
The appointment setter was very helpful and thorough in explaining the process and costs. The carpet cleaning technicians were extremely courteous, professional and did an exceptional job. I will definitely be calling Zerorez for all my floor and upholstery cleaning needs in the future.
Great job. 5 stars!
First class service. Products perform as advertised. Thank you
I've been using Zerorez for years and have always been pleased with the customer service provided and the great results!
I loved my tech; Richard. He was very thorough & patient. He explained everything, and who doesn't love EMPOWERED water???? I have used ZEROREZ, for years and will co so! Thanks for my sparkly, clean carpets!
My carpets look fantastic!! They are so clean and fluffy. Eric took such care with my carpets and was able to remove all of the stains. He was friendly and took such pride in his work. Thank you Eric. Zerorez will be my carpet cleaning company forever more.
The service tech was prompt and very thorough! My apartment carpet smells and looks like new carpet! Thank You!
I just had Zerorez come out yesterday and do my whole house. The carpets look great! this morning i went in to my daughters room and noticed that you missed doing her walk in closet. I called and you said you can send someone out next week to clean it. I also asked how much for you to do an area rug since you would already be out. you quoted me $24 so I asked since I now have to take another half day off work if you would waive the $24 fee and your response was NO sorry. Come on I just spent $485 for your services and you aren't willing to give me a break on the pricing that's only 5% discount???? Seriously upset it's the principle more than the $24.
On time and very efficient. No up sales and honest.
Wonderful! Great job!
Great customer service and carpets look great! They were very informative and answered all of our questions.
Your services are amazing! I tried one of your well known competitors (shame on me) because they were a bit less expensive, claimed to be the same. Not true. Their outcome was horrible, so bad I did not want them in my home, or anywhere near it,to redo the $500 work to make amends. I’ll call it tuition. ZeroRez came out 2 days later and the results were phenomenal. Thank you Michael C.!
You have a customer for life.
All good and professional services. Thanks.
Environmentally better
Job well done. Carpet looks great, the service man was very good and helpful.