Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86009 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2019 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Quality of cleaning! Made old carpet look nice again. Tile is clean! Fast service. Polite.

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

More natural process. Quicker drying time. Called a few days before to give me arrival time window. Technician called when on his way & was very polite & courteous.

Report a concern   March 20, 2019 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Always gets my carpet looking new again. Friendly and prompt techs.

Report a concern   March 20, 2019 — Rated 6 out of 10 by L.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technicians should wear foot covers as not to leave tracks on floor. Also, some areas took longer to dry than expected...24 hours.

Report a concern   March 20, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 20, 2019 — Rated 10 out of 10 by Mary Crossin Zerorez Phoenix
What do you like about our products and services?

Arrived at scheduled time. Professional friendly polite service. David and Ryan walked us thru the house asking questions and explaining what they’d be doing. Finished our carpets quickly. Gave us info on when the carpets would be ready to be walked on and furniture moved back. They know their stuff!!! Great team.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Mike Knowles Zerorez Phoenix
What do you like about our products and services?

I liked the honesty of the tech who did the service.

Report a concern   March 20, 2019 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

The two young men who did our carpets were very polite and did a super magnificent job. They went about their business and really showed they knew what they were doing. Will be calling on you again. Neighbor lady came over and also was impressed and we gave her your card. thanks again.

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Communication from them was excellent. They arrived within the window they provided.

Report a concern   March 20, 2019 — Rated 10 out of 10 by O.F. Zerorez Phoenix
What do you like about our products and services?

On time, did a test sample before proceeding to ensure it was worth it.

Report a concern   March 20, 2019 — Rated 1 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Zerorez employee was not interested in his job and it reflected on the service. I know good employees are hard to come by. Carpet did not appear to be cleaner than before service. Employee recommended to let dry for approximately 4 hrs with windows and doors opened and all fans on in house, the carpet was still VERY wet after 12 hrs. I will never use this carpet cleaning gimmick again

Report a concern   March 20, 2019 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Affordable! No soaps used. Easy online appt. Communicated well for reminder appt and called when they were on their way. They were very nice and courteous!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Vic DiPrizio Zerorez Phoenix
What do you like about our products and services?

Great customer service!! Outstanding product!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

It was amazing! My cleaner did an amazing job and got up stains that I thought for sure would never come out! He was kind and listened to my concerns! I will use Zerorez again for sure!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Quick, professional and very clean!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Nadine Mathews Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpet is not hard, the orange peel and a special water are used. 👍🏻

Report a concern   March 20, 2019 — Rated 9 out of 10 by G.I. Zerorez Phoenix
What do you like about our products and services?

The technician did a pretty good job considering that his power pressure machine malfunctioned and he had to resort to a smaller machine which took him a longer time.

Report a concern   March 20, 2019 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Prompt. Courteous. Thorough.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Jessica Musanto Zerorez Phoenix
What do you like about our products and services?

Great professional customer service!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Laura Hendrickson Zerorez Phoenix
What do you like about our products and services?

I love the way your company cleans. Eco friendly and gets the job done. Thank you again!

Report a concern   March 20, 2019 — Rated 10 out of 10 by Ashley Ramirez Zerorez Phoenix
What do you like about our products and services?

I like that the cleaning product is all natural, left no smell and really does work. The technician was very knowledgeable and nice!

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service and carpets are very clean.

Report a concern   March 20, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Great service and great prices!!

Report a concern   March 20, 2019 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Carpet came out looking GREAT!!! Traffic stains= gone!

Report a concern   March 20, 2019 — Rated 10 out of 10 by William Brokken Zerorez Phoenix
What do you like about our products and services?

Professionalism, efficiency, and quality. Pretty much how all businesses should operate.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Esther Butterworth Zerorez Phoenix
What do you like about our products and services?

I really liked the smell of the product, not a chemical smell but the organic cleanliness of citrus. The technician was on time and friendly, he explained the procedure and product and was professional. I highly recommend this company.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Carolann Sachs Zerorez Phoenix
What do you like about our products and services?

They are odorless, safe for pets, and the carpets dry quickly

Report a concern   March 20, 2019 — Rated 6 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It took two days for my carpet tp dry

Report a concern   March 20, 2019 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient cleaning process. Timely and professional.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Arielle Gachet Zerorez Phoenix
What do you like about our products and services?

It was super fast and easy. He went over everything he did with me answers all my questions. My carpet looks great!


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