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based on 87576 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did not honor the quote provided on the phone. No one ever asked what material our area rug was made out out of. Then when the tech got here, he said that because it's wool that the cost was $100 more! Outrageous!
The technicians are always friendly, knowledgeable, and professional. My carpet always looks like new when they are done.
Very professional & quality service
Richard did a good job. He was very informative about the product and what it did. I would call your company again when I need any cleaning done.
I like that harsh chemicals aren’t used. Floors seem to stay cleaner longer.
Zerorez works! After the Zerorez tech left we wanted to see just how clean the carpet really was. So what we did was mix a full strength batch of Simply Green. We then used a hand brush and a shop vac and tried our best to get more dirt out, but all we got was clean water and NO dirt. Our conclusion is you can't get it cleaner than Zerorez clean.
We love the feel of the carpet after it was cleaned. The technician was professional. Tha k you for a great service!
We are very pleased with the service that we received. The love seat looks brand new again.
Scott was a delightful young man.
The technician was on time, very professional and customer friendly. My carpets look amazing!!!!!
Thank you Zerorez!!!
Excellent job. Our carpet has never been this clean compared to other companies
no additives
Carpet looks great. No chemicals used, dried quickly and the technician was professional.
The two carpet cleaners, Evan & Brandon, were on time, worked steadily & did a thorough & professional job. They were friendly & cooperative , answered all questions & gave good. advice.
Great professional attitude and knowledgeable about the entire process.
Had a great experience having my carpet cleaned, we loved the man that came to our home!!
First time
Superior service. Profesional & thorough. Will be using Zerorez yearly. Recommend.
Great job done
Really liked the service man who did my rugs. I would highly recommend him and Zero rez..
I think his name was Michel. Will be needing another cleaning in 6 months.
Best = odor-free & dried quickly.
Paul, service rep, was polite & efficient.
By far the best service & product I have tried on my aging carpet.
I will be calling for an appointment for my tile floors - with Paul, please.
First name removed
It is a new concept in carpet cleaning, When it dried was a telling time. The carpet had a softer and fluffier feel.I also was impressed with the tech by the way he. handled the equipment and took the time around furniture and corners not to scratch or dent anything. He was very courteous and explained the products and equipment used in the process. I appreciated his time and knowledge and he did an excellent job. As my carpet cleaning needs arise I will definitely be another satisfied return customer . A big thank you to Daniel Alvarado for a job well done and ZEROREZ for coming up with a better way in carpet cleaning
great service - responded quickly, rugs look great
They did a great job cleaning old, very stained carpet. The technician was polite and knowledgeable.
Your technician was friendly and helpful.
The only thing I did not like b.c was that if I wanted odor removal from a small area of carpet, the price tag was going to be $1500.
I can replace the carpet for less than this product.
Quick, efficient, nice technician. My floors look amazing!
Technician was polite and on time. Quick and efficient work.
The carpet was in my rental and it was a mess. Pet stains, traffic dirt, spills of who knows what. It came out looking really good. Thought I was going to have to replace it.
Professional, pleasant, ask if satisfied. Not so long to clean deeply left carpets looking new
The pet stain and odor treatment was the best I’ve experienced compared to 3 other companies.

Carson, our Technician was super professional. On time, complete work w/no short cuts, etc. Will request him as our Tech next time.