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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything. We have expensive carpets AND dogs so we need our carpets cleaned regularly. The carpets are nice and soft following a cleaning with no soapy residue and stubborn stains are removed. The technicians are friendly, on time and knowledgeable.
Did a great job. Tech was professional.
Great job! Would recommend them to friends and family
Very pleased
The service was excellent and the person who cleaned my carpets was very courteous and professional. The product itself got my carpets clean.
Your tech was very nice and did a great job.
Products and services in the hands of your very knowledgeable professional = extreme satisfaction, thank you.
Hi
I just wanted to say how polite Chris was.
He was very knowledgeable and answered any questions I threw at him.
Chris was very understanding and explained everything.
I would recommend him to everyone and will request him if I should need ZEROREZ again.
He is definitely the Guy to represent ZEROREZ.
Chris made me feel so comfortable.
Thanks Chris for making this a Great First time Customer experience.
Please be sure to recognize Chris for this.
Thanks
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Carpet cleaning was wonderful and dried soft and fluffy.
Very happy ๐ with the complete service and
Susan was very professional and had a lot of Knowledge about the service. She was very proud of the Company and very helpful when I called in with my concerns.
Thank you Zerorez
Great process, great service, great techs! Very professional!
With a name like ZeroRez, I assumed the carpet wouldn't crunch after it dried. But it did.
Your lucky my wife is out of the country till the end of April.
You called in advance and showed up on time agreed upon.
Technicians were on time and professional.
The technicians were very informative and polite. And we appreciated the efficiency and effectiveness. Thank you.
Great job! Carpet is clean again!
Carpets look great. Friendly, professional service
The carpet service specialist were very professional and did an excellent job
The tech Kyle was very personable and efficient and my carpet came out clean and soft.
The worker was punctual and we are pleased with the outcome. There was less odor with your product and less drying time.
I am totally delighted with the results from your last service!!! Paul was outstanding, took his time to address the problems, and did a fantastic job. He listened to my concerns, and I was so completely impressed with him, and shall ask for him for all upcoming appointments. He should really get some special acknowledgement for his terrific service, kindness and talent to solve problems.
I was told carpets would look close to new and I dont see that there is still smell in two bedrooms and 8 paid a great amount of money
Communication regarding arrival time of tech was appreciated. So far it looks good and no sign of any residue. Tech explained procedure clearly and answered questions; work was done efficiently in reasonable length of time. No high pressure up sale was involved!
The carpet dried much faster than the traditional carpet cleaning. The wet carpet smelled less while wet and was very clean.
IT WORKS, AND IT'S NOT GOING TO HARM MY DOG.
Rusty was professional and informative....would use service again....
Great service! Easy to get ahold of, schedule, and service was on time, efficient, and professional. Would definitely reccomend again. - Mindy Jones Nevarez, Owner & Realtor, Amy Jones Group - Keller Williams Integrity First
Fast and thorough
Was not 100% satisfied. Cut the tech off in the middle of cleaning. Stains were still there in the carpet. Zerorez only cleans the surface not the deep down cleaning to fibers. Will never use them again. They even made me pay for one of the rooms and the stains are still there. I should have gotten 100% of my money back. Had to call another company to come and reclean the carpets.
Easy to schedule, great follow-up, service was quick. The technician was in and out working 45min, our carpet looked great.
We really like the cleaning job done on our 2 carpeted floors,the man was very professional and explained the cleaning process, I tried the window clean product which I liked very much,and will buy some when I next need it ,thankyou!

Loved your service person, he was courteous, intelligent and knowledgable. He was respectful and kind.