Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Susan Dunn Zerorez Phoenix
What do you like about our products and services?

Loved your service person, he was courteous, intelligent and knowledgable. He was respectful and kind.

Report a concern   April 19, 2019 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Everything. We have expensive carpets AND dogs so we need our carpets cleaned regularly. The carpets are nice and soft following a cleaning with no soapy residue and stubborn stains are removed. The technicians are friendly, on time and knowledgeable.

Report a concern   April 19, 2019 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Did a great job. Tech was professional.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Michael Gould Zerorez Phoenix
What do you like about our products and services?

Great job! Would recommend them to friends and family

Report a concern   April 19, 2019 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Very pleased

Report a concern   April 18, 2019 — Rated 9 out of 10 by U.D. Zerorez Phoenix
What do you like about our products and services?

The service was excellent and the person who cleaned my carpets was very courteous and professional. The product itself got my carpets clean.

Report a concern   April 18, 2019 — Rated 10 out of 10 by Sharon Bzdawka Zerorez Phoenix
What do you like about our products and services?

Your tech was very nice and did a great job.

Report a concern   April 18, 2019 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Products and services in the hands of your very knowledgeable professional = extreme satisfaction, thank you.

Report a concern   April 18, 2019 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Hi

I just wanted to say how polite Chris was.
He was very knowledgeable and answered any questions I threw at him.

Chris was very understanding and explained everything.

I would recommend him to everyone and will request him if I should need ZEROREZ again.

He is definitely the Guy to represent ZEROREZ.

Chris made me feel so comfortable.

Thanks Chris for making this a Great First time Customer experience.

Please be sure to recognize Chris for this.

Thanks

๐ŸŽˆ๐ŸŽˆ๐ŸŽˆ
Carpet cleaning was wonderful and dried soft and fluffy.
Very happy ๐Ÿ˜ƒ with the complete service and
Susan was very professional and had a lot of Knowledge about the service. She was very proud of the Company and very helpful when I called in with my concerns.
Thank you Zerorez

Report a concern   April 18, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great process, great service, great techs! Very professional!

Report a concern   April 18, 2019 — Rated 5 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

With a name like ZeroRez, I assumed the carpet wouldn't crunch after it dried. But it did.
Your lucky my wife is out of the country till the end of April.

Report a concern   April 18, 2019 — Rated 9 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

You called in advance and showed up on time agreed upon.

Report a concern   April 18, 2019 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Technicians were on time and professional.

Report a concern   April 18, 2019 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The technicians were very informative and polite. And we appreciated the efficiency and effectiveness. Thank you.

Report a concern   April 18, 2019 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Great job! Carpet is clean again!

Report a concern   April 18, 2019 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Carpets look great. Friendly, professional service

Report a concern   April 18, 2019 — Rated 10 out of 10 by Delcie Crockett Zerorez Phoenix
What do you like about our products and services?

The carpet service specialist were very professional and did an excellent job

Report a concern   April 18, 2019 — Rated 10 out of 10 by N.V. Zerorez Phoenix
What do you like about our products and services?

The tech Kyle was very personable and efficient and my carpet came out clean and soft.

Report a concern   April 18, 2019 — Rated 9 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

The worker was punctual and we are pleased with the outcome. There was less odor with your product and less drying time.

Report a concern   April 18, 2019 — Rated 10 out of 10 by Candice Haine Zerorez Phoenix
What do you like about our products and services?

I am totally delighted with the results from your last service!!! Paul was outstanding, took his time to address the problems, and did a fantastic job. He listened to my concerns, and I was so completely impressed with him, and shall ask for him for all upcoming appointments. He should really get some special acknowledgement for his terrific service, kindness and talent to solve problems.

Report a concern   April 18, 2019 — Rated 7 out of 10 by L.G. Zerorez Phoenix
What could we do to improve?

I was told carpets would look close to new and I dont see that there is still smell in two bedrooms and 8 paid a great amount of money

Report a concern   April 18, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Communication regarding arrival time of tech was appreciated. So far it looks good and no sign of any residue. Tech explained procedure clearly and answered questions; work was done efficiently in reasonable length of time. No high pressure up sale was involved!

Report a concern   April 18, 2019 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The carpet dried much faster than the traditional carpet cleaning. The wet carpet smelled less while wet and was very clean.

Report a concern   April 18, 2019 — Rated 10 out of 10 by Barbara McKissack Zerorez Phoenix
What do you like about our products and services?

IT WORKS, AND IT'S NOT GOING TO HARM MY DOG.

Report a concern   April 18, 2019 — Rated 8 out of 10 by A.J. Zerorez Phoenix
What could we do to improve?

Rusty was professional and informative....would use service again....

Report a concern   April 18, 2019 — Rated 10 out of 10 by Mindy Jones-Nevarez Zerorez Phoenix
What do you like about our products and services?

Great service! Easy to get ahold of, schedule, and service was on time, efficient, and professional. Would definitely reccomend again. - Mindy Jones Nevarez, Owner & Realtor, Amy Jones Group - Keller Williams Integrity First

Report a concern   April 18, 2019 — Rated 10 out of 10 by P.J.H. Zerorez Phoenix
What do you like about our products and services?

Fast and thorough

Report a concern   April 18, 2019 — Rated 0 out of 10 by L.A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Was not 100% satisfied. Cut the tech off in the middle of cleaning. Stains were still there in the carpet. Zerorez only cleans the surface not the deep down cleaning to fibers. Will never use them again. They even made me pay for one of the rooms and the stains are still there. I should have gotten 100% of my money back. Had to call another company to come and reclean the carpets.

Report a concern   April 18, 2019 — Rated 10 out of 10 by Ashley Wisniewski Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, great follow-up, service was quick. The technician was in and out working 45min, our carpet looked great.

Report a concern   April 18, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

We really like the cleaning job done on our 2 carpeted floors,the man was very professional and explained the cleaning process, I tried the window clean product which I liked very much,and will buy some when I next need it ,thankyou!


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