Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2019 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

My carpet looked very clean n freah and my cleaning fellow was very customer friendly.
Which is the way service should be.

Report a concern   April 14, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Customer service was friendly. Technician was professional. He arrived as promised and did what he was here to do. Product is amazing. My carpets look and feel clean...and not crunchy. I have used you before. I will use you again.

Report a concern   April 14, 2019 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

I am sold on your service. Xerorez has the best product. The service people are professional in their work. Appreciate being kept informed as to when you will be arriving. True to their word.

Report a concern   April 14, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

How great my carpets look and that the drying time doesn’t take all night! The tech was polite and did a great job.

Report a concern   April 14, 2019 — Rated 10 out of 10 by L'jeane Fairbourn Zerorez Phoenix
What do you like about our products and services?

Carpets look brand new. Tech nice and professional.

Report a concern   April 13, 2019 — Rated 8 out of 10 by K.K. Zerorez Phoenix
What could we do to improve?

You do not allow your employees to move furniture etc. For senior citizens, this is very important service. My husband and I had to struggle to accomplish this. For that reason, I do not see your services useful to senior citizens. However, I must admit that your employee, Anthony, was very thorough, knowledgeable and professional. We would have been willing to pay extra for your employees to assist in moving our furniture.

Report a concern   April 13, 2019 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Eric! Customer service.

Report a concern   April 13, 2019 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

Carpets look good. John was very nice and did good job. Thanks

Report a concern   April 13, 2019 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   April 13, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Always great customer service and great results.

Report a concern   April 13, 2019 — Rated 10 out of 10 by Bonnie Rine Zerorez Phoenix
What do you like about our products and services?

The soft clean carpet without chemicals. The excellent explanations of the process.

Report a concern   April 13, 2019 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Carpets look good
1

Report a concern   April 13, 2019 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Carpets look great after cleaning. Your person was very professional and knowledgeable.

Report a concern   April 13, 2019 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Aaron was the best. He answered all questions and he even helped us move furniture. Tile and carpet looks brand new, just like when we had the house built three years ago. Will definitely use them again!

Report a concern   April 13, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Fast and professional service.

Report a concern   April 13, 2019 — Rated 10 out of 10 by Aaron Colombe Zerorez Phoenix
What do you like about our products and services?

Excellent service at a fair price, nicely done!

Report a concern   April 13, 2019 — Rated 10 out of 10 by Scott Piper Zerorez Phoenix
What do you like about our products and services?

Thank you!
Your service technician did a fantastic job even though he showed up early and I had to leave, he did a wonderful job and then lock up the house when he left.

Report a concern   April 13, 2019 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Friendly and quick!

Report a concern   April 13, 2019 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Great service representative new the product and did a great job on the floor in the kitchen.

Report a concern   April 13, 2019 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

We like the zerorez method. The results are so much nicer than shampooing the carpet. The guys are always courteous and he leaves clean shoe covers. We also like the fact that the company calls us for reminders that we haven’t done our carpets for awhile. Makes it easy on us for carpet care.

Report a concern   April 13, 2019 — Rated 10 out of 10 by Marco Amavisca Zerorez Phoenix
What do you like about our products and services?

Customer satisfaction

Report a concern   April 13, 2019 — Rated 10 out of 10 by rhonda gomez Zerorez Phoenix
What do you like about our products and services?

Great results on my very old carpet! Great service technicians Friendly and professional!

Report a concern   April 13, 2019 — Rated 3 out of 10 by S.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I didn't like being up sold I wasn't home and it was over the phone. I fell for it and should not have. I had an older dog who peed on the carpet. I remembered that I had pee resistant padding after I agreed to the extra charges. I paid too much for the cleaning.

Report a concern   April 13, 2019 — Rated 10 out of 10 by M.O.S. Zerorez Phoenix
What do you like about our products and services?

Lewis explained the process of cleaning my couch & he did a great job. I will use Zerorez again when I have my tile floors cleaned.

Report a concern   April 13, 2019 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Timely service, convenient website, good results.

Report a concern   April 13, 2019 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Makes things right.

Report a concern   April 13, 2019 — Rated 9 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

did a great job and very friendly

Report a concern   April 13, 2019 — Rated 10 out of 10 by Kristin Cook Zerorez Phoenix
What do you like about our products and services?

Quick, friendly and all around great work. We will have Zerorez here from here on out, only!!

Report a concern   April 13, 2019 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

No chemicals. The technician was friendly and professional.

Report a concern   April 13, 2019 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Punctual and efficient!


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