Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Elizabeth Boatman Zerorez Phoenix
What do you like about our products and services?

Mike was excellent! He was knowledgeable, kind, polite and personable. The products he used worked great. We had A LOT of dog urine smell issues and stains. The biological treatment he recommended remedied our smell and stain problems like magic. Definitely worth the money! We will recommend Mike and Zerorez to everyone!

Report a concern   April 9, 2019 — Rated 10 out of 10 by Jennifer Bush Zerorez Phoenix
What do you like about our products and services?

Fast and easy. Tech was knowledgeable. We always have great service and outcome with Zerorez.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Debbie Woodward Zerorez Phoenix
What do you like about our products and services?

I like there are no toxic cleaning products used, also your amazing service & your techs always, knowledgeable & courteous!!! Have been using your service for 9 years!!

Report a concern   April 9, 2019 — Rated 10 out of 10 by Holly Tamaye Zerorez Phoenix
What do you like about our products and services?

I never think the dirty carpets will come clean when Zerorez comes. Not because they don’t do quality work; but, because my carpets look so filthy. EVERY time, the carpets end up looking almost new (the wear gives it away). I love how Zerorez uses no chemicals and is 100% safe for pets and humans. The employees are always very professional and knowledgeable. I wouldn’t have anyone else clean my carpets.

Report a concern   April 9, 2019 — Rated 10 out of 10 by David Jackson Zerorez Phoenix
What do you like about our products and services?

Great timing
Great workmanship
Great staff

Report a concern   April 9, 2019 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Did a nice job cleaning the carpets.

Report a concern   April 9, 2019 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Prompt service, friendly, and knowledgeable technicians.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Wade Walker Zerorez Phoenix
What do you like about our products and services?

Our guy did an amazing job!!! Whole house smells super fresh.

Thanks

Report a concern   April 9, 2019 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Easy to work with.

Report a concern   April 9, 2019 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Communicated well; met expectations!

Report a concern   April 9, 2019 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Todd explained every step of the process, very nice young man.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Lois Burnham Zerorez Phoenix
What do you like about our products and services?

Great job in cleaning difficult stains. Carpet not stiff after treatment. Staff was very friendly and helpful.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Carolyn Turner Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job on my carpets. Tech was knowledgeable and friendly. I will continue to use them as needed.

Report a concern   April 9, 2019 — Rated 10 out of 10 by Roger James Zerorez Phoenix
What do you like about our products and services?

Professional workmanship carpet comes out very clean

Report a concern   April 9, 2019 — Rated 8 out of 10 by H.C. Zerorez Phoenix
What could we do to improve?

Explain how it cleans things.....

Report a concern   April 9, 2019 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

we like the results but wish the tech was able to move some items that would make it easier for the customer

Report a concern   April 9, 2019 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Environmentally safe, easy to make an appointment, the staff were on time, explained what had to be done and knew their product.

Report a concern   April 9, 2019 — Rated 10 out of 10 by S.H.D. Zerorez Phoenix
What do you like about our products and services?

Very professional, knew his job very well. Could answer all my questions and very polite.

Report a concern   April 9, 2019 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

good service, and rep.

Report a concern   April 8, 2019 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Did a great job at making my carpet look new

Report a concern   April 8, 2019 — Rated 9 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Every stain was removed minus the nail polish but that is expected. It was a noticeable difference after the carpet in our boys room was cleaned.

Report a concern   April 8, 2019 — Rated 10 out of 10 by Nan Shellans Zerorez Phoenix
What do you like about our products and services?

Lewis is very efficient and knowledgeable. He did a great job, and I'm going to be scheduling another visit (to clean a different part of the house) in a couple of weeks.

We've always been very happy with the service and the quality of cleaning provided by Zerorez, so THANK YOU for another fantastic job!

Nan & Mike

Report a concern   April 8, 2019 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Floors looked great but as they started to dry, we noticed that there were some puddles left behind that dried white along with many areas of the grout. Wish we didn't have as much "clean" up as we have.

Report a concern   April 8, 2019 — Rated 10 out of 10 by Veronica Austin Zerorez Phoenix
What do you like about our products and services?

Very friendly, thorough, and fast service! Always do an awesome job and carpet looks great when job is done.

Report a concern   April 8, 2019 — Rated 8 out of 10 by D.T. Zerorez Phoenix
What could we do to improve?

Just feel like it is very over priced 280 for 2 rugs and a sofa

Report a concern   April 8, 2019 — Rated 7 out of 10 by K.T. Zerorez Phoenix
What could we do to improve?

All good Brian was great and a good ambassador for your company

Report a concern   April 8, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great. A little pricey. I like that the carpets weren’t saturated with water afterwards.

Report a concern   April 8, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

My carpets look so much better now & feel cleaner!

Evan was my service technician and he was very friendly.

I want to get the carpets cleaned more often than 6 months now, because I have dogs, good suggestion Evan.

Report a concern   April 8, 2019 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Our carpets look great

Report a concern   April 8, 2019 — Rated 9 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

The cleaning was great and Eric went above and beyond!


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