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based on 87577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and product very happy
I like best that your prices are reasonable, better than what I expected.
And
Customer service is fantastic!
How professional and quick you guys are
Our carpet looks fantastic! The service was great and our guy (Colton) was awesome!
The representative, Richard, who came to our house, explained everything clearly and did a terrific job.
Your technician was very professional and did a great job. The carpeting looks like new.
Your services are prompt and professional. Also the carpet cleaning is done excellently and I am very happy the results. Thank you so much for your excellent service.
Technician was on time, friendly and did his job well. I was extremely pleased with the service
Only have three chairs for cleaning. After they dried we say in between the cushions weren’t cleaned.
Zerorez was recommended by a friend. I am so pleased that I took her advice!
Everyone was very friendly, informative and professional and the technician (Chad) did a fabulous job with cleaning our carpets. We have a dog, so I wanted to make sure that the products used were pet safe. This was extremely important to me.
You have a customer for life!
Your service man was great. Did a wonderful job & was very personable. The carpet is clean & we appreciate your service
Carpets turned out nice. Technician was friendly and explained everything well.
Your techs are great and I like that there are no chemicals.
Maybe a little better in the smaller rooms
Used them before. Love the service and actually was able to reschedule for a earlier date. I will use them every time I need my carpets done.
Donna C.
The technician was professional, efficient and friendly. The price was fine. The scheduling was fine. We have a traffic path in our bedroom that he was unable to remove. The carpet is about 1 1/2 years old, and I feel that a good cleaning should still remove it.
ZeroRez makes it so easy! Lots of appointment times available to fit my schedule, called the day before to confirm time, and text to let you know the technician will be there in 15 minute window.
My Tech...Richard C had multi years in the carpet business...attended to every detail, did a fantastic job and fininshed right on time.
Protected furniture & walls from the hoses, explained how the processed water works, including the natural scent from orange pith.
Carpet looks fantastic with no sticky residue exactly as promised....ask for Richard C, he's also a Marine Veteran!
My carpet looks brand new! I had a lot of stains from our puppy and now you would never know. The carpet feels so clean! The technician was professional and answered all my questions and concerns. Thank you so much for restoring my carpet.
Ho wprofessional the employees are and the quality of service
you didn't
I am out of town and did not see the carpet bu the administration of the job was very smooth and timely.
We were very pleased with the Zerorez service. Our technication was outstanding!
This was our first experience with Zerorez and we will definitely use them again. Prompt and polite technician, took create care while working in the house. Carpets looked great when done, highly recommend Zerorez.
The service was great, very helpful staff, and my tile floors looks awesome.
Carpets dry quickly.
The technician was on time, pleasant and thorough in doing the cleaning requested.
From the beginning the appointment set up to the cleaning of my carpets was handled with professionalism. The Technician Paul was great, the timing was perfect and the services were great. He was pleasant and professional at all times.
The tech was very nice. In the past when I have had carpets cleaned from other companies, small furniture would get moved and some furniture would have styrofoam pieces put under the legs. This time no furniture was moved of any kind, even small lightweight tables, coffee tables or end tables, just go around the legs. No offer to help move anything, even for a senior citizen. I think tech's should be able to move small pieces of furniture like plant stands, small tv stands that weigh about 5 pounds, not go around everything.
There just seemed to be no extra effort put into the job, even though the tech was nice.
you guys are good
Austin is responsible for my change of heart concerning your company. My client used your service even though I had discounted you for my own home, I was so impressed that I will definitely call you