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based on 87577 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After we got our carpets cleaned I noticed my wall had scratches and dents from the equipment you guys used.
Evan was super transparent about the services our carpet needed, and what we could expect from the "basic" cleaning process we opted for- he knocked out 3 rooms of carpet quickly and we couldn't be happier with the results we see today! Evan was energetic, personable and extremely knowledgeable, we are super happy with every aspect of our Zerorez experience!
I'm very satisfied with the way my carpets turn out, The technician was very thorough ,helpful and informative. I'm very pleased.
I was a little disappointed with the way the carpets dried. They turned out crunchy when you walked on them after they dried. The guy who performed the service was not as personal as we have had in the past.
Joshua and Colin (?) were a perfect 10
Professional and seems to do a good job without a lot of chemicals.
The technician was very professional and thorough. Work was performed fast and efficient.
Comes on time
Saturday apts
Carpets appear cleaner
Carpets come out clean and fluffy without that “crunchy” feeling!
Great Service
Exactly as estimates proposed
Technician was early and ready to go at scheduled time. Very courteous and professional. Would recommend service to everyone looking for carper cleaning. Carpets turned out beautifully
I will use Zerores in the future as the need arises
Thank You Zerores. Great Job
I had my counter top cleaned and sealed. Once again Zerorez did not disappoint! Ty!!!
Rusty was on time and very efficient. It was a good experience.
The speed and how clean my carpet is
Excellent carpet cleaning and no crunchy feel the next day!
Tanner was great.
good results no smell
This is about the 5-6th time we have used your service. Every visit has been great. Phone reps are very helpful and professional as well as the service technicians. Prompt, courteous and friendly service.
Tyler was very professional and helpful. Our carpets look great.
Technician was very professional, friendly, and knowledgeable. He made sure I was satisfied with the results of the first furniture piece before moving on to the next. The living room furniture looks awesome with Zerorez.
Best result ever ! Great technicians.
Todd R was our technician and we could not have been happier with the service he produced. We added a rug in minute and it was no problem. He walked me through the process and was extremely professional. Like I said we could not be more happy with the service Todd R provided our family!!!!
Thank you!
He was very professional & recommended what the carpet needed & not an opportunity to take advantage of a senior
it makes my carpet look like new having it cleaned twice a year
Your Tech Sidney
At first glance the carpet looked clean but after it dried I vacuumed it and I filled the tank with dirt, hair and dust several times. I asked the technician if I should vacuumed before he washed d he said no. He stated that the cleaning would get every dust particle and hair a d that was not true.
He was polite and explained the process and was moved quickly throughout the house but I just dont think I got what I paid for.
Friendly service, great work!!
I have used zerorez several times over the years and been very satisfied. This last visit on August 3 2019, I was not satisfied. It seemed the tech was in a hurry and I don’t believe the 3 rooms were cleaned equally. The many times before, the carpet was damp and I could see they were prepped and cleaned. This time, majority of the areas were not even slightly damp.
Excellent Service and the carpet cleaning more than met our expectations.
The gentleman that came out to do our carpets was courteous and explained everything within the process.

Carson was very professional. I highly recommend Zerorez!!!!