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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice technician.
Professional and cortueous service technician's. Finally rug cleaning outstanding!
Technician was great and my carpets look really clean.. just hard to pay over twice as much as a normal cleaning.
The technician didn’t seem very confident compared to previous technician. He did a great job cleaning
Louis was an excellent representative of your company and he did a great job!
traffic patterns still show. closet still wet after 30 hours The rep was very very good but{
I washed my rug with my backyard water hose than you all did. Glad I only lost $17.50
The carpets look great and your staff was wonderful.
Very nice young man. Explained every step to my wife.
The product did a very good job of cleaning the carpet.
Jim & Julianne Last name removed
We were pleasantly surprised with the quality and outcome of the cleaning services. Devin, was really great to work with and he did a fantastic job. He was super professional and really took the time and effort to ensure we were completely satisfied before finishing the work.
We will use ZeroRes again, and will certainly refer our friends and family to them!
Everything. Trey was great.
Quick and easy!
Lack of chemicals
I like how they're pet safe and do not streak or smell like chemicals.
Our carpet is old and had not been cleaned for several years so we had very low expectations. However, we are very happy with the results of the cleaning done by Zerorez, the carpet looks much better than we expected. Richard was very professional and did excellent work. We could not have asked for a better person to come into our house and clean the carpet.
Service was great. Fast scheduling and they handled my change of schedule due to road being closed for service.
Quick and looks good
Ease of scheduling.
Prompt as scheduled.
Prompt and very clean results.
My carpet looks almost new! I am renting and the difference between what the carpets look like when I moved in to now is AMAZING. Zerorez vdid an amazing job!! I will use them again.
Joshua (?) was outstanding, very professional, personable and knowledge about carpets and other services offered. He politely suggested and demonstrated how the grout ini the kitchen, since it is a high traffic area, was dirtier then the other rooms. We declined the service this year but passed on his recommendation will do it next year.
I would recommend Joshua for training as both an inside and outside sales person who any other position that requires strong interpersonal skills and keen understanding of your services. He was an excellent ambassador of Zerorez to the public.
The tech was very good and professional. Came earlier than was expecting which was nice. Overall great company.
Live tge results every time. Mike was awesome to work with!!
Excellent service & the cleaning process.
They did a satisfactory job on two rooms but they in my office left a spot close to my desk that had not been cleaned and it was obvious
Great service !! My carpet looks great and super easy to book an appointment
The reason I called you was because you were the ones whom the homeowner said he used last time and he was pleased with your work. The ZeroRez man came Saturday morning. stains did not come out, and I was very disappointed, and said so before he left. The next day the stains came back worse than before, as if the wet carpet was hiding the stains, and there were now contrasting light/dark lines where your eqmt had been run. I do not plan to ever use ZeroRez again. It was a complete waste of money. I called one of your competitors on Monday morning and they came out right away that day, used pre-treatment chemicals and the stains came out. Sorry, but your method of using water alone just doesn't cut the grease and grime. If you want repeat customers you are going to have to have a better method to get stains, dirt and grime out of carpets.
Our technician was very professional and did a very good job!
Utmost professional service provided in a timely manner!
We had a strong dog urine smell in the dining room and Zerorez has taken care of that problem so far. I was Very impressed with the young man that cleaned our carpet.