Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 25, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

ZeroRez uses empowered water to clean my home carpets , tile & sofas & I appreciate the non toxic formula. Cleans well if you don’t have major stains. It did not get out the marker out of the sofa marker though! We got it out with “shout laundry stain remover” I would use zero Rez again & most likely for our tile & grout soon.

Report a concern   April 25, 2019 — Rated 10 out of 10 by Karen Kessler Zerorez Phoenix
What do you like about our products and services?

Professional and great results

Report a concern   April 25, 2019 — Rated 10 out of 10 by Matthew Mills Zerorez Phoenix
What do you like about our products and services?

Very good service!

Report a concern   April 25, 2019 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The follow-up to a problem I was having was excellent. I was impressed with the prompness in which someone (Richard) was sent to correct the problem. He was very professional and explained everything he would be doing to fix the problem. Happy with the results second time around.

Report a concern   April 25, 2019 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, and thorough service.

Report a concern   April 25, 2019 — Rated 10 out of 10 by Lynn Brown Zerorez Phoenix
What do you like about our products and services?

On time. Professional employees. Great service and the carpets looked great.

Report a concern   April 25, 2019 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

You revived a chair which I didn’t think could get clean and the scheduling process was very easy

Report a concern   April 25, 2019 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Looks & feels clean

Report a concern   April 25, 2019 — Rated 10 out of 10 by Nina Smith Zerorez Phoenix
What do you like about our products and services?

I love how clean and soft my wool rugs turned out. Quick and easy and no residual smells or residue!
You have the perfect name for your company.
Thank you.

Report a concern   April 24, 2019 — Rated 8 out of 10 by D.W. Zerorez Phoenix
What could we do to improve?

Great cleaning job - very pleased. The two day birds that did the work were pleasant and Very professional.

The wool area rug left several fuzz balls everywhere. It would have been nice had they been removed after the rug was cleaned.

Report a concern   April 24, 2019 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

James was very informative. He communicated everything that he did. He was also early!! My carpets look brand new

Report a concern   April 24, 2019 — Rated 6 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Expensive cleaning and the technician attempted to upsell and inflate the price of stain removal.
Carpet appears cleaner but was informed that the stain removal that was done may not fully remove the problem. Very disappointing.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Laura Carlson Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. I was able to schedule tile cleaning service the next day and the tile floors look fantastic!! Worth every penny. Whole house feels so much cleaner. Thank you!

Report a concern   April 24, 2019 — Rated 9 out of 10 by Telly Der Zerorez Phoenix
What do you like about our products and services?

I have give a wonderful review in google to share about your product and your technician. so do check that please.

Report a concern   April 24, 2019 — Rated 10 out of 10 by X.P. Zerorez Phoenix
What do you like about our products and services?

Easy to use website and scheduling, well informed and attentive staff.

Report a concern   April 24, 2019 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Your technician was on very punctual & seemed very knowledgeable about the concerns I expressed. I will definitely use Zerorez again.

Report a concern   April 24, 2019 — Rated 10 out of 10 by I.H. Zerorez Phoenix
What do you like about our products and services?

My carpets were OLD and DIRTY so I didn't know just how much you could do to make them look good, but you did better than I thought!! Thank you so much!

Report a concern   April 24, 2019 — Rated 10 out of 10 by Shanan Winters Zerorez Phoenix
What do you like about our products and services?

I've had other carpet cleaning companies come in and clean my home. None have ever felt this clean afterwards. The carpet is clean without being crunchy. The tile looks amazing and there's no weird residue. The pet odors from our foster cat are completely eliminated. And our tech was great... he was efficient, yet thorough, with very keen attention to detail, even after 5 hours (we have a big house!). Zerorez is worth every penny.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Pat Costello Zerorez Phoenix
What do you like about our products and services?

Your men were friendly and efficient. I would recommend them highly.
I also use your empowered water for cleaning around the house. I have recommended you to friends and they are always happy with the results.

Report a concern   April 24, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Only water is used

Report a concern   April 24, 2019 — Rated 10 out of 10 by Connie Magallanes Zerorez Phoenix
What do you like about our products and services?

Excellent service, carpet looks brand new. Thank you Zerorez!

Report a concern   April 24, 2019 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Very professional and helpful

Report a concern   April 24, 2019 — Rated 10 out of 10 by Patti Doran Zerorez Phoenix
What do you like about our products and services?

Great communication, professional, friendly, prompt!

Report a concern   April 24, 2019 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

A great job was done.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Lauren Maehling Zerorez Phoenix
What do you like about our products and services?

Our technician Mike was very professional and pleasant. He explained everything and was neat and cleanly. Excellent work.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Rj Williford Treadwell Zerorez Phoenix
What do you like about our products and services?

👍🏽Great Service
👍🏽Careful
👍🏽On Time
👍🏽Polite
👍🏽Informative
👍🏽👍🏽Thanks Zerorez !!

Report a concern   April 24, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

My tech is always very friendly. Clean carpets.

Report a concern   April 24, 2019 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Other than the long wait time to schedule an appointment, the service provided was as indicated on the website and on hold dialog and price point was spot on. Technician arrived not only on time but early, which was great. Work was performed efficiently and didn't take too long at all. Lacey did a fantastic job, she was knowledgeable and personable. She is an asset to your company.

Report a concern   April 24, 2019 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Quick, easy, great price

Report a concern   April 24, 2019 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

My Service Technician, Aaron, did a super job in prepping the carpets and cleaning them. I had only intended to treat one of them, but after discussing the process/treatment, I decided to treat all my carpets with the sealant. I am very pleased how my carpets were cleaned. They look brand new. I had two stains that are no longer there.


Privacy Policy