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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EVERYTHING
I was impressed with the prompt service, very personal and informative employee (Richard) that came to my home. The time was true, both arrival and completion time, which made my work day easier. Carpets look 'almost' new again, after 5 years of wear! Good Job and Good Price.
Carpet looks n feels great. Everything went well as far as I can see.
Your technician, Brenden, is amazing and has awesome customer service hardwired into him! Thank you Brenden!
The stains are still there
No soap
My technician Richard was knowledgable and friendly, awesome guy! My floors look and smell amazing and I couldn't be happier with the service. Thank you!!! :)
My carpet and rug look like new! I’m very happy with the service I received.
Thank you!
The young man named Richard who cleaned my carpets is an asset to your company. He is knowledgeable and pleasant. This was my second cleaning with your company and after the first one 10 months ago I was told each cleaning would be better cuz there would be more and more rez removed. I thought oh sure---good advertising. But it is true. The first cleaning was good but this one was better. I am pleased with how my carpet looks now.
We really appreciated Dave Herod cleaning the carpets. He did a fabulous job! My sister was there at the time of cleaning and has already booked you guys to clean her carpets. Thank you very much!!
Carpet looks likenew!
David and Chris were very professional and friendly. I did not feel like they were trying to up-sell products. I am a repeat customer and will continue to recommend Zerorez.
Nothing was necessarily wrong. Service, ease of scheduling, promptnes, attitude, all were great.
I don’t feel like the traffic areas came as clean as when I have them done by another company that uses chemicals.
Technician was friendly and helpful...Good job...
Get customer service!
Professional. Easy to set up appointment. Technician showed up in my time window. Went over everything and I was pleased with the result. Would recommend.
teach did great job very nice young man
The technician was knowledgeable and fast!!!
much cleaner than any other company we have tried
The tec who cleaned my carpets informed me of the different cleaning services that you offer to clean my carpets but he did not pressure or try to manipulate me into spending more money than I wanted to.
He was a breath of fresh air!!
He was quick and thorough. My carpets look amazing.
sorry, I have already filled this out twice.
Great customer service. Carpet soft, fresh, clean!
Professional
My carpets looks so clean, smells clean and I am very pleased with how clean it looks!
We had to have you come back and you did and fixed our problem and I truly appreciate your willingness to make it right!
Thank you!
The thorough cleaning, stain removal and NO residue! Service is also very good.
It doesn’t leave a residue and stays cleaner longer.
The products and personnel have always been great. Has helped with making my carpet always looking new.
This is the first visit in the over 10 years I have used only Zerorez for my carpets and furniture that I was disappointed after tech left. Call was due to pet urine smell. Tech cleaned whole carpet, $89, but no pet treatment .I believed and trusted him. But shortly after leaving g the smell was there. I now had to schedule a separate appointment to clean the area 😟
Very expensive. Time will tell whether it is worth it.
It was quick and easy to schedule/reschedule, and the service on the day of was fast and effective.
Great job. Technicians very knowledgeable and friendly. Explained everything about the product.