Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Tirsa Quartullo Zerorez Phoenix
What do you like about our products and services?

Professional and courteous. Excellent service!

Report a concern   May 12, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   May 12, 2019 — Rated 8 out of 10 by A.W. Zerorez Phoenix
What could we do to improve?

Everything was great! I do still have a dog urine smell in one of the rooms that I need taken care of though.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Nicole Lamoreux Zerorez Phoenix
What do you like about our products and services?

Jarad did an amazing job. He took the time to explain the best options for our situation. He was very knowledgeable of the products and process. He was friendly and very polite. We will be return customers!! Thank you Jarad!

Report a concern   May 12, 2019 — Rated 10 out of 10 by Deanna Solis Zerorez Phoenix
What do you like about our products and services?

The rep was awesome. Very knowledgeable and very nice. Would use him again. And the carpets look amazing.

Report a concern   May 12, 2019 — Rated 10 out of 10 by Chad Fox Zerorez Phoenix
What do you like about our products and services?

Cameron did a great job cleaning the carpet in all 3 rooms. Very pleased with the job and how it turned out.

Report a concern   May 12, 2019 — Rated 5 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not disappointed

Report a concern   May 12, 2019 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

I find ZeroRez very reliable and especially the method they use to clean my carpets.

Report a concern   May 12, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and very committed to getting the stain out of my couch.

Report a concern   May 12, 2019 — Rated 7 out of 10 by G.M. Zerorez Phoenix
What could we do to improve?

Ab, the tech, was great. However,I'm not sure your system is all that you claim it to be.

Report a concern   May 12, 2019 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Technician offered an earlier time slot and when I couldn't be there he was totally understanding and got there right on time for my scheduled block. He was able to get the stains out of my carpet and it looks amazing!!

Report a concern   May 12, 2019 — Rated 10 out of 10 by Jennifer Puhr Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly service.

Report a concern   May 12, 2019 — Rated 10 out of 10 by stephanie robertson Zerorez Phoenix
What do you like about our products and services?

Amazing job! Rep was very nice and professional. He was on time and the communication with his arrival was appreciated. My carpets look great! I would definitely recommend Zerorez to everyone! Thank you!

Report a concern   May 12, 2019 — Rated 4 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had my mother’s lift chair cleaned and after it dried the seat looks like it hadn’t been done at all. Your guy cleaned it last year and did a fantastic job. But not this time....
I’m not real happy about this.

Report a concern   May 12, 2019 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Good thorough job

Report a concern   May 12, 2019 — Rated 10 out of 10 by Rhonda McLelland Zerorez Phoenix
What do you like about our products and services?

They cleaned better than any other product and took out the odors

Report a concern   May 12, 2019 — Rated 10 out of 10 by Anne Taylor Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   May 12, 2019 — Rated 10 out of 10 by R.O.B. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly services at a great price!!

Report a concern   May 11, 2019 — Rated 10 out of 10 by Lorena Godoi Zerorez Phoenix
What do you like about our products and services?

Service was professional and results were fantastic. Thank you!

Report a concern   May 11, 2019 — Rated 10 out of 10 by S.I. Zerorez Phoenix
What do you like about our products and services?

Good prices. Easy online scheduling. Quality work.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Susan Schubert Zerorez Phoenix
What do you like about our products and services?

Professional, personable and efficient service. No residue, no odor and carpet looks amazing.
I would recommend Zerorez to anyone that is looking for carpet and floor cleaning. Their technician are great and work very efficiently.
Only company to call.

Report a concern   May 11, 2019 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

I have had Zerorez several times to clean our carpets and I have never been disappointed with the outcome. They are very professional and leave you with nothing but beautifully clean carpets. Thanks!

Report a concern   May 11, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Our tech was knowledgeable and thorough. The carpets dried so much faster than with other cleaning methods.

Report a concern   May 11, 2019 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Technician was very knowledgeable but not pushy about up-selling extra services. He explained several times that we should be careful about possibly slipping if we walked from carpet onto tile. Carpets came out better than expected considering the amount of pet stains we had.

Report a concern   May 11, 2019 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

Excellent service and attention to details!!

Report a concern   May 11, 2019 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

I always respected zerorez and have used them before, your service man Dan was very polite, professional and proficient. He is one of the best service men to work on my home in a long time.
Thank you
Name removed

Report a concern   May 11, 2019 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Nontoxic, excellent system, friendly technician

Report a concern   May 11, 2019 — Rated 10 out of 10 by Carla Garvin Zerorez Phoenix
What do you like about our products and services?

Technician was polite, accommodating, professional and did a great job!

Report a concern   May 11, 2019 — Rated 10 out of 10 by Robbi Goodwin Zerorez Phoenix
What do you like about our products and services?

This is the second time I have use zerorez and as before I am very satisfied. They continue to uphold the promises they advertise. I am also happy with the service people they have sent to my house. Kudos to the company from the appointment lady to the cleaning guy!!

Report a concern   May 11, 2019 — Rated 10 out of 10 by James Waller Zerorez Phoenix
What do you like about our products and services?

Had to pay a little more but it was well worth it, fantastic job done by the technician. Would strongly recommend.


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