Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2019 — Rated 5 out of 10 by B.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your technician went over the floor too fast to really clean anything . Stains still in the carpets! Not happy at all.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Beverly McHone Zerorez Phoenix
What do you like about our products and services?

the carpet and tile look better than new even though both are 18 years old.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Victoria Plesa Zerorez Phoenix
What do you like about our products and services?

Excellent technicians, very professional and conscientious not only of their work but also of the homeowners property. Very reasonable prices.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Mariy Salazar Zerorez Phoenix
What do you like about our products and services?

Everything!!!!

Report a concern   May 11, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

High quality work. Excellent technicians.

Report a concern   May 11, 2019 — Rated 10 out of 10 by Jan Brady Zerorez Phoenix
What do you like about our products and services?

Dry time is just a couple hours!

Report a concern   May 11, 2019 — Rated 10 out of 10 by Crystal Buchanan Zerorez Phoenix
What do you like about our products and services?

Quick and effective services . On time. Friendly and professional representatives.My carpet looks brand new !

Report a concern   May 11, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

James was patient, knowledgeable & effective.

Report a concern   May 11, 2019 — Rated 0 out of 10 by F.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet in one room is still dirty. I payed for the extra services that day and the entrance section of one room is still dark, so I don’t know if you are capable of making things right. If you are, finishing the job would help. All the other rooms are great.

Report a concern   May 11, 2019 — Rated 9 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I liked that your company used minimal products.

Report a concern   May 11, 2019 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The water. It cleans so well without residue

Report a concern   May 11, 2019 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

The guys did a great job!

Report a concern   May 11, 2019 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

The technician that cleaned my carpet was courteous and professional and listened to all my concerns and made sure they were resolved before during and after his work. The final result was all I had hoped for in clean fresh carpet.

Report a concern   May 10, 2019 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Really good job like new machine he used first the two steep system was so much better because of that it so great been telling people about it

Report a concern   May 10, 2019 — Rated 8 out of 10 by G.G. Zerorez Phoenix
What could we do to improve?

Service was great and Brad was excellent. But when I read more about your product, felt we paid a lot more than we should have.

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The technician did a great job! I won't use anyone else to clean my carpets.

Report a concern   May 10, 2019 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

The fact that you are totally customer focused!

Report a concern   May 10, 2019 — Rated 0 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

when the carpet dried all of the stains looked worse than before the cleaning

Report a concern   May 10, 2019 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Does a very good job. Very professional

Report a concern   May 10, 2019 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Fast and thorough

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and soft. My technician Joel did a great job. He answered all questions. Was friendly and professional.

Report a concern   May 10, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Excellent value for price. Rugs look great. Like that no soap was used. Technician was friendly, quick, and on time.

Report a concern   May 10, 2019 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Rugs looked great and Paul was very

Report a concern   May 10, 2019 — Rated 10 out of 10 by Dava Brothers Zerorez Phoenix
What do you like about our products and services?

Very professional from providing the estimate to providing the services in my home. Arrived when expected, described services, left home in good order. Friendly technician. Would definitely use again and recommend in the future.

Report a concern   May 10, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Staff is friendly, pricing is pretty straight forward. They show up on time. Overall a great experience.

Report a concern   May 10, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Tech was on time, through

Report a concern   May 10, 2019 — Rated 10 out of 10 by Shawna Gutierrez Zerorez Phoenix
What do you like about our products and services?

Technician was super kind and thorough

Report a concern   May 10, 2019 — Rated 10 out of 10 by Elaine Beckstead Zerorez Phoenix
What do you like about our products and services?

No cleaning residue left

Report a concern   May 10, 2019 — Rated 5 out of 10 by P.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was very pleasant. I thought the carpets were quite crunchy after cleaning. I had to vacuum a couple of times to soften them up. I can still see some traffic areas that are a little darker and the arms on the chair are still darker. The technician said my fabric is wearing out. They have always cleaned up fine before.


Privacy Policy