Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   May 9, 2019 — Rated 5 out of 10 by K.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just wasn't as wowed as I thought I would be. My carpets are clean are look good but I was disappointed that in order to get the best results we would have to purchase upgrades to the service. This service was already overpriced.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Barbara Vanzant Zerorez Phoenix
What do you like about our products and services?

I like the fact that your very nice employees clean my carpets and tile extremely well.

Report a concern   May 9, 2019 — Rated 9 out of 10 by R.A.S.C. Zerorez Phoenix
What do you like about our products and services?

Christopher was real helpful in explaining things to us very nice employee and did a good job for us in our Mesa home

Report a concern   May 9, 2019 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Great service!! My carpet hasn't looked this good in years. I've already recommended your company to my coworkers.

Report a concern   May 9, 2019 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

I like that my carpets look clean with no smell after and they dry fast. We used Zerorez in Seattle area and liked the outcome so much we wanted it down on our current home in AZ.

Report a concern   May 9, 2019 — Rated 8 out of 10 by K.C. Zerorez Phoenix
What could we do to improve?

For me it’s cheaper rates

Report a concern   May 8, 2019 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Did a good job. Really clean

Report a concern   May 8, 2019 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Everything!! I have been using Zerorez for years.

Report a concern   May 8, 2019 — Rated 10 out of 10 by kent campbell Zerorez Phoenix
What do you like about our products and services?

Prompt, efficient, affordable, eco-friendly service!

Report a concern   May 8, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Josh was friendly, thorough and profession. We will be asking him to return and clean our furniture.

Report a concern   May 8, 2019 — Rated 10 out of 10 by Sarah White Zerorez Phoenix
What do you like about our products and services?

I was very impressed with Chris, my service tech. He was very knowledgeable about the services and recommended tips to help keep grout clean as well as carpet. I enjoyed talking to him as well. He was a really nice young man! :)

Report a concern   May 8, 2019 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

We like the job James did, who cleaned our carpets. He was very informative snd professional, ourcaroets look great without the “crunchy” feel afterwards.

Report a concern   May 8, 2019 — Rated 10 out of 10 by W.Y. Zerorez Phoenix
What do you like about our products and services?

Good Cleaning, prompt service, quick dry!

Report a concern   May 8, 2019 — Rated 10 out of 10 by Dedric Beavers Zerorez Phoenix
What do you like about our products and services?

I appreciate there availability of next day service. The employee Mr Joel was on time, and very professional, and was ready to work. He explained the steps that would happen to get my tile cleaned. He also went over a few things that I can do to help my tile stay cleaner longer after he was complete with the cleaning. So I appreciate Zerorez. My tile looks very very good.

Dedric Beavers

Report a concern   May 8, 2019 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

I liked how open and honest the associates were. They made sure i understood what was being done and the reasoning behind it.

Report a concern   May 8, 2019 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Professional service, no chemicals

Report a concern   May 8, 2019 — Rated 5 out of 10 by K.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech was great but the pet treatment at $75 per gallon os ridiculously expensive.

Report a concern   May 8, 2019 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Always love the way my carpets look and feel after being cleaned by Zerorez. The technicians protect the corners and and wear footies. They are very professional and pleasant. I will continue to use Zerorez.

Report a concern   May 8, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

The service is great and the results are good.

Report a concern   May 8, 2019 — Rated 8 out of 10 by E.C. Zerorez Phoenix
What could we do to improve?

Expensive!

Report a concern   May 8, 2019 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient service

Report a concern   May 8, 2019 — Rated 10 out of 10 by W.G. Zerorez Phoenix
What do you like about our products and services?

The Tech was amazing. He answered all my questions and didn't act like I was bothering him. He helped me with a picture showing before and after in the same shot that included his cleaning wand (because the thing is magic). Proof...

Report a concern   May 8, 2019 — Rated 10 out of 10 by Veronica Jarmosco Zerorez Phoenix
What do you like about our products and services?

I am very happy with my Zerorez service. I had used the carpet service twice before....and this week I had the tile & grout cleaned in my rental home.....and it's fantastic.
Eric was the Serviceman …. he was very polite & explained the process to me...… I love Zerorez. I am going to put my rental home 'For Sale' and will included Zerorez calling cards with the prospective buyers.
Veronica J

Report a concern   May 8, 2019 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Just love Zerorez!

Report a concern   May 8, 2019 — Rated 8 out of 10 by A.P. Zerorez Phoenix
What could we do to improve?

Technician did not call me when they arrived to my house to give me a quote. I was told they would call once arrived. (I was not present at the house)

Report a concern   May 8, 2019 — Rated 10 out of 10 by Dolores Romero Zerorez Phoenix
What do you like about our products and services?

Professional technicians. Efficient use of time and personable phone contact

Report a concern   May 8, 2019 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The gentleman who cleaned my carpets did the best job out of all the times I’ve used Zerorez! I would absolutely use again!!

Report a concern   May 8, 2019 — Rated 7 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

Cleaning did not fully remove discoloration on main walk paths on cream colored carpet. I can still see where I enter each room and there is a path to the bathroom.

Dillon was very kind and a gentleman. However he did not put plastic piece of paper under furniture where he cleaned the carpet like other carpet cleaners that I have had to my home in the past.

Your phone appointment staff is very professional as well.

Report a concern   May 8, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great.


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