Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

They were very responsive to my questions.

Report a concern   May 10, 2019 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

The technician stayed on the job until it was done properly! I really appreciated that concern
To getting the job perfect.

Report a concern   May 10, 2019 — Rated 10 out of 10 by M.L.O. Zerorez Phoenix
What do you like about our products and services?

You stand behind your services. We needed a repeat treatment d/t some stains coming back and a service person came out and treated them promptly at no charge. Your service people are always courteous and on time. We will have your company back again in the future!

Report a concern   May 10, 2019 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Great service and my floor last look great

Report a concern   May 10, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez quite a few times and have always enjoyed prompt, competent, and friendly service.
The tech from this last visit did a superb job.

Report a concern   May 10, 2019 — Rated 10 out of 10 by L.E.L. Zerorez Phoenix
What do you like about our products and services?

Joshua was very professional and did a great job. Arrived right on time and finished the job quickly.

Report a concern   May 10, 2019 — Rated 8 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

I missed a call asking if ok to show up 2 hours early. I tried to call back and was on hold for a couple minutes so I hung up. Your office called back with a couple minutes but by that time the representative was at my door. I has a new job offer and needed those 2 hours to do some paper work and finish vacuuming. I felt rushed then.

Report a concern   May 10, 2019 — Rated 10 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

Love how well the carpet comes totally clean and fresh with no soapy residue left behind.

Report a concern   May 10, 2019 — Rated 7 out of 10 by A.R. Zerorez Phoenix
What could we do to improve?

Technician was a little salesly/a little too talkative overall. I was trying to do multiple other things but kept getting interrupted. although he was accinkdsting with switching which room to start in and did answer all questions and was nice.

Report a concern   May 10, 2019 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

My carpet is ten years old and I have 2 dogs. After the cleaning the carpet was fresh and clean with no lingering odors. Love it.

Report a concern   May 10, 2019 — Rated 10 out of 10 by Jenene Wilkins Zerorez Phoenix
What do you like about our products and services?

Love that there are no chemicals used and the carpets look amazing now. James is a very personable, well mannered, professional young man.

Thank you for a job well done.

Report a concern   May 10, 2019 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Friendly people, great job

Report a concern   May 10, 2019 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

I had service on my home befor I moved in and again recently. The work was done well and the problems were resolved. Thank you 0rez.

Report a concern   May 10, 2019 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Good service by technician. Carpet looks great and dried quickly.

Report a concern   May 10, 2019 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

It seems to have worked what ever you used. At least so far . When I had my carpet cleaned by Stanley Steamer it took a few days for the stains to appear again, so we’ll see what hsppens

Report a concern   May 10, 2019 — Rated 9 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

It got my carpet cleaned. The service guy was a nice young man who did a good job

Report a concern   May 9, 2019 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

No harsh chemicals or awful smell. The carpet looks fantastic and it wasn’t crunchy weird under our feet when walking on it for the first time once it was dry.

Report a concern   May 9, 2019 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Very well done and great customer service. Always professional.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Kevin Soulages Zerorez Phoenix
What do you like about our products and services?

Excellent technician and product and will use zerorez again

Report a concern   May 9, 2019 — Rated 4 out of 10 by A.E.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were candy stains and a glue/glitter that didn't come out it seems like with the steam process they should have come out. I paid for 4 rooms and hallway and tile and grout cleaning and seal. I scraped paint and something else out of the grout after it was sealed. You could come back and try to get glue/glitter and make an adjustment on my bill or BIG incentive to use your services in the future. I paid over $600. For the service.
Name removed

Report a concern   May 9, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The carpet is like new after cleaning with Zerore. Nice friendly staff .

Report a concern   May 9, 2019 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Carpet looked like new carpet

Report a concern   May 9, 2019 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Friendly, fast, and efficient. Excellent results

Report a concern   May 9, 2019 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Empowered water. Carpets dry fast. Great service.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Holly Roberts Zerorez Phoenix
What do you like about our products and services?

The carpets look and smell great ! The techs are professional and very nice. I have been using this company for years and hands down the best carpet cleaning service around !!

Report a concern   May 9, 2019 — Rated 10 out of 10 by Gary Varnell Zerorez Phoenix
What do you like about our products and services?

Professional, excellent quality work, fast service.

Report a concern   May 9, 2019 — Rated 10 out of 10 by Kelly Russell Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   May 9, 2019 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

On time, courteous, bill as expected, quality work

Report a concern   May 9, 2019 — Rated 10 out of 10 by Lucas Landreth Zerorez Phoenix
What do you like about our products and services?

This time around I was very impressed with our technician. He was great! Polite, thorough, informative, attentive, and an all around pleasure to have in our home. I wish I could find people like him to work for me!

Report a concern   May 9, 2019 — Rated 8 out of 10 by V.P. Zerorez Phoenix
What could we do to improve?

All services should be the same with consistent procedures. Our first Zerorez appointment was great, however our last visit seemed a bit rushed. The carperts were not given the suction vacuum that makes the carpets ultra clean. Not a bad job, but not as good as in previous visits.


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