Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84679 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2019 — Rated 8 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

Most of the spots that we're went over are still there (there wasn't that many.) Overall the carpet seems cleaner though I lasked to tec to clean a area rug I was abo ut 10 foot by 6 foot and he said he couldn't do that area of carpet below it if you did the area rug. It would have tight taking him a couple minutes maybe o-will

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Loved that it wasn't soaking wet, or rippling the carpet! There was no odor and safe to walk on with booties given to you for the next 5- 8 hours. Everything looked so clean afterwards!

Report a concern   May 17, 2019 — Rated 9 out of 10 by T.W.B. Zerorez Phoenix
What do you like about our products and services?

The guy was polite and on time

Report a concern   May 16, 2019 — Rated 8 out of 10 by J.G. Zerorez Phoenix
What could we do to improve?

Not be so costly. Make it Easier for your techs to get ahold of there supervisor.

Report a concern   May 16, 2019 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

My carpet and tile look amazing and the technique is awesome and Paul was very knowledgeable.

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Great customer service from your employee!!

Report a concern   May 16, 2019 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Everyone was polite and answered my questions, The service man was very nice and worked well Yor company stood by the quote that was given to me on the phone I am happy with the results for my carpet is old I have used your service before and many people do where I live Word of mouth is the best advertising you can get Thanks EH

Report a concern   May 16, 2019 — Rated 10 out of 10 by Rhonda Bell Zerorez Phoenix
What do you like about our products and services?

Prompt, professional, friendly and the pre/post procedure/care was explained in detail.

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   May 16, 2019 — Rated 0 out of 10 by S.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is streaked and doesn’t look clean. It looks as if the dirt was just dragged around.
To make things right I would suggest a refund. I can provide a picture to prove my point if necessary.

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Do not use harsh chemicals. Have been very happy with results... and service tech was super!

Report a concern   May 16, 2019 — Rated 10 out of 10 by Jennifer Dunwell Zerorez Phoenix
What do you like about our products and services?

The technician is awesome.

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Service made carpet look amazing. I mentioned prior owner had dog and cats . He got out additional machine to get down in the base of the carpet.

Report a concern   May 16, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

The entire experience from the time I called to make the appointment to the tile and carpet cleaning was great. Everyone was very professional and provided clear, concise explanations of the cost and the work to be done. No attempts to upsell or talk me in to services I didn’t need. The technicians, Robert and Gavin, conducted themselves in a professional yet friendly manner.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Barbara Bowser Zerorez Phoenix
What do you like about our products and services?

Clean and no crunchie. Professional carpet technicians.

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Great

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Fast, curtious

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Quick service! They were able to come out the same day I requested the service. Tech was very nice. Carpets look great!

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Only had an 8x10 area rug cleaned.
Easy to set appointment, technician on time, very courteous- no complaints!

Report a concern   May 16, 2019 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

we get you because your process works well for us. now please stop bugging us...

Report a concern   May 16, 2019 — Rated 10 out of 10 by Marge Owens Zerorez Phoenix
What do you like about our products and services?

Techs do a thorough job at a reasonable price. I appreciate the on-time appointment and professional attitude.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Jennifer Potter Zerorez Phoenix
What do you like about our products and services?

Fast, friendly and my carpets look brand new!

Report a concern   May 16, 2019 — Rated 10 out of 10 by Katie Kuhl Zerorez Phoenix
What do you like about our products and services?

I L❤️VE my clean carpet!!

Report a concern   May 16, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Your employee’s were very knowledgeable about different processes..

Report a concern   May 16, 2019 — Rated 10 out of 10 by Karolyn Corey Zerorez Phoenix
What do you like about our products and services?

I loved the difference my tile and grout looked after having it Zerorezified!

Report a concern   May 16, 2019 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Your products clean very well.

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Fast service

Report a concern   May 16, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The cleaning did not leave and smelly odor the technician was very polite and courteous.

Report a concern   May 16, 2019 — Rated 0 out of 10 by G.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Said you could get rid of the cat urine smell, but only made things worse and then charged $400.

The only thing that would make things right, would be to give me my money back.

Report a concern   May 16, 2019 — Rated 10 out of 10 by John Nesbit Zerorez Phoenix
What do you like about our products and services?

The Technication was great and did a fabulous job. Very neat and a steady worker and asset to your company


Privacy Policy