Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Brenda Samaniego Zerorez Phoenix
What do you like about our products and services?

Our technician was wonderful & the carpeting looks beautiful &

Report a concern   July 28, 2019 — Rated 10 out of 10 by Pat Taylor Zerorez Phoenix
What do you like about our products and services?

Environmentally and people friendly products and competent and friendly staff.

Report a concern   July 28, 2019 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Does an excellent job and the tech was very personalable

Report a concern   July 28, 2019 — Rated 10 out of 10 by George Hengstenberg Zerorez Phoenix
What do you like about our products and services?

Excellent job! Would definitely use their services again.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Debbie Donin Zerorez Phoenix
What do you like about our products and services?

Our technician was polite, efficient and professional.

Report a concern   July 28, 2019 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

No I don’t only ensures system produces a cleaner rug but I think it dries quicker. Jose was a great technician and I would request him when I do this again.

Report a concern   July 28, 2019 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Cameron was on time and very professional, he did a great job. My carpets look great.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Harry Legrand Zerorez Phoenix
What do you like about our products and services?

Brandon did an excellent job and was very knowledgeable in responding any questions I had.

Report a concern   July 28, 2019 — Rated 9 out of 10 by W.L. Zerorez Phoenix
What do you like about our products and services?

Chemistry free

Report a concern   July 28, 2019 — Rated 10 out of 10 by Thomas Durham Zerorez Phoenix
What do you like about our products and services?

On time, courteous and very efficient. Technician came said how long it would take and was done prior to his estimate. Carpets looked great and I feel like I got my monies worth.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Casey Springer Zerorez Phoenix
What do you like about our products and services?

Professionalism and quickness (yet thorough) at the job!

Report a concern   July 28, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I have used it several times and I have always been happy.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Barbara Wood Zerorez Phoenix
What do you like about our products and services?

I would and have already recommended your company to five of my friends since Friday when my carpet was cleaned. Very professional.

Report a concern   July 28, 2019 — Rated 0 out of 10 by L.Q. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpets turned out horrible. For $400 I am very disappointed.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Ted Cimino Zerorez Phoenix
What do you like about our products and services?

Great Teamwork from beginning to end - from ease of appointment to cleaning treatment to clean up afterward was made like it was a breeze .. True comfortable, real people as employees - how refreshing - it's just seamless and an amazing experience! Will always use them ...

Report a concern   July 28, 2019 — Rated 6 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not impressed. Really didn’t see that a difference than others

Report a concern   July 28, 2019 — Rated 10 out of 10 by Sherri Mckain Zerorez Phoenix
What do you like about our products and services?

No chemicals the stain removal is phenonamal

Report a concern   July 28, 2019 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

They did great work, showed up right on time. Carpets looked great. No problems for my child with really bad allergies. Just what we needed.

Report a concern   July 28, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Service and type of cleaner.

Report a concern   July 28, 2019 — Rated 10 out of 10 by Linda Wheeler Zerorez Phoenix
What do you like about our products and services?

The technician was early; that was great! My carpet was beyond dirty, but when the guy finished it almost looked new. He was unable to get the dog stains out (I didn't think he could) and he told me upfront. My carpet still looked good. Thanks

Report a concern   July 28, 2019 — Rated 10 out of 10 by Nancy Beaird Zerorez Phoenix
What do you like about our products and services?

Jared was very friendly and efficient! My rugs look new because the color came back! I'm impressed!

Report a concern   July 28, 2019 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous.

Report a concern   July 28, 2019 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

José was very professional and did a fantastic job! The carpet looks great!!!

Report a concern   July 28, 2019 — Rated 10 out of 10 by Staci Herndon Zerorez Phoenix
What do you like about our products and services?

Great customer service from Zach! Carpets felt super clean and no chemical smell.

Report a concern   July 28, 2019 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

You do a good job at what I consider a fair price.

Report a concern   July 28, 2019 — Rated 4 out of 10 by K.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Grout and carpet look marginally better, but I was not particularly impressed with the results. Maybe my expectations were too high.

Report a concern   July 28, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Our ZeroRez representative was friendly and professional. He arrived at the beginning of the stated time window (8-10AM) which was great. I appreciate that he took the time to walk through the house and hear about my areas of concern. The whole process was very fast and affordable. The carpet looks fantastic and I would definitely use ZeroRez again!

Report a concern   July 28, 2019 — Rated 10 out of 10 by Amanda Payne Zerorez Phoenix
What do you like about our products and services?

Friendly, professional, and reliable.

Report a concern   July 28, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I love that there are no smells and my carpets aren’t “crunchy” when they dry.

Report a concern   July 27, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

My service tech was amazing! Would highly recommend him to anyone! He did a fantastic job on cleaning my carpets and rugs!!

Thank you!


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