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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your price thing comparatively to your competitors is high the service was great the person he was in my home did a great job However I will price shop next time I get my tile and grout cleaned
Affordable, Quick and reliable - and the carpets dry quickly!
My main reason for requesting service was to clean the tile and grout. The grout was not cleaned very well. You should have told me you do not clean grout well. I would have used grout doctor if I had known.
Professional and courteous
Love the professional service from the very nice people that come to clean my carpet .
We love the way the carpet looks after its cleaned
and it seems to stay much cleaner with your technology throughout the year ...
THANK YOU ZEROREZ !!
Customer Service and the quality of the cleaning
Able showed up on time, put on his shoe covers, confirmed which areas to be cleaned, set up wall protection and got to work. Did a great job and cleaned up when he finished. No surprises in cost. Great job. My carpets look great. I will definitely use Zerorez again and recommend to my friends.
My carpets looks wonderful and would highly recommend Zerorez.
I was very pleased with the results of the work
Service was very easy for me and it removed blood stains from my carpet. Gerard, the Service Rep who did the work got right at the job and got it done. Friendly, answered my questions and explained before he started that it could be difficult stains to get out. He went about the job diligently and got it done. I had a new kitten in the house somewhere and he was very careful to make sure doors were closed. There was no odors, no offensive breathing problems.
I was very impressed and very grateful that a nasty problem was taken care of quickly and for me very easily.
It works well with pet stains. Very friendly staff.
No harsh chemicals
I had my carpets cleaned before this and was very happy with the work. This time I had the tiles cleaned and the result was good. Tiles looked great and the grout was clean which was the main reason I had it done. At the end of the cleaning I was asked if I wanted to seal the tile. I asked how much it was and it was almost as much as the cleaning itself. I was told that once the tiles are cleaned they have to be sealed afterwards. I had the option to buy the sealant my self and do it or have you guys apply it. I declined both since I felt that this was just wrong. Why was I not informed that this is required with this type of cleaning for my tiles? You don't perform a service and then at the end tell me I need to spend another 200$ for you to seal it or me have the buy the product and do it myself. Overall I was not happy with how this transaction ended. This whole thing just left a bad taste in my mouth and just didn't seem right.
The men that were sent out did a very good job. I think things stay cleaner longer with your process. I was very pleased with the job they did. This was my second time in using your company. D. Woods
Your staff is courteous and quick. The carpets come out looking great.
Austin is the only man I will let clean my carpets (;
Professional young man. Communication. Carpets look good!
The Tech worked hard and explained everything in full.
Rusty was super helpful and knowledgeable. He explained what he was doing, as far as the cleaning, and his rationale. He also gave very thorough and detailed after-care instructions.
Zerorez did a fabulous job on my carpet and tile. Super friendly, explained everything in detail, was on time and very professional.
The tech was very friendly and did a great job. He was careful, detail oriented, and has great customer service. Because of the power brush and the power water, my carpets look like new. Zerorez will be highly recommended.
Very professional
Everything was great! The carpets looked perfect, the tech was knowledgeable and explain the process. Always have great experiences with you. Thank you!
Our technician was very friendly and listened to us.
Jared was great. Took his time, went above and beyond!
No chemical smell. Great technicians. Fast service. Drys quicker
Anthony did an amazing job cleaning our carpets and tile - it makes it feel like new!
Great job good co.
Great service, awesome results
Excellent job super clean great staff