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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great about explaining everything and the workmanship was wonderful.
You were here earlier than expected and called first to see if that works. Joey was a very thorough technician and did a great job completing my order thank you
Excelent Technician, loved his work. Made the Service what it was.
The technician who cleaned our rugs was very professional. He explained everything to us before he began. He answered all our questions and was very polite to my wife and I.
Great job
In and out efficiently
Prompt response, friendly employees
I like the fact that there are no chemicals used in the process. I have a daughter with medical conditions that could be affected, I have a grandson who is a year and a half and chemicals are obviously not good for him, and I have pets.
My carpet looks brand new, the worst area I had looks phenominal, and Paul was great!!! He was very informative, friendly, professional, and just all around awesome!
Carpets came out very clean and did not require vacuuming to get rid of the "crunch". It did, however, take just as long to dry which I thought was supposed to be quicker.
Anthony was polite and knowledgeable. 5*s. Our carpets look and feel wonderful.
Technician was very prompt...great attitude...carpets like new...very impressed...first time using zerorez...will def not be last
Clean, safe, effective!
The price is reasonable and they do a great job with products that do not draw dirt back into the carpeting.
courteous,efficient,clean, friendly.
The service was good but I was not impressed with what you did on wood, seem to only be some type of spray productand then buff it up with a swifter. Young technician, was very impersonable and easy to talk to I did tip him for his service and hard work but I'm still disappointed in your product. I spent a lot of money on something I could have done myself
Tile floors didn’t come out too clean (still wiped wet paper towel over right after and a lot of dirt). Carpets were stiff and crunchy after. — Good job removing spots though
When I have a service done, I don’t want to be bothered with continued requests for evaluation or surveys, if you continue to ask for feedback then I will change my opinion of your company. I already answered one survey, please remove my name from further surveys!
Our technician was very friendly and professional we were also impressed, he seemed to be training or mentoring the other tech and he was teaching him to take the time to do it right the first time and not to rush!!! So nice to hear.... They were very thorough and we are very happy! He deserves recognition!
The person who cleaned the carpet explained everything before he started. He did a perfect job of cleaning the carpet. The carpet was spotless - perfect. When I have it cleaned again I hope he is assigned for the cleaning
Very friendly and professional tech. Carpets came out great!
Guy was friendly. Explained about service. Prompt. Good job.
Timeliness, professionalism and associate attitude - not to mention the incredible clean.
I was a bit shocked at how much the price increased from last time. Also noticed a bit of a musty smell afterwards... especially in my master bath.
Everything I’ve heard is about how the carpets won’t be crunchy and will get stuff out there’s been there forever. They don’t look any different and were crunchy in all the door entry ways. I’ll just do it myself with a carpet cleaner from now on, will look the same and a lot cheaper.
kyle did a great job, and he was very helpful and very nice. we appreciated that very much, thx
It feels clean with no soapy smell
I like that I was kept in the loop regarding a arrival time and the carpets were nice and visibly cleaner without the cleaning technician trying to up sell me. I also appreciate that everyone I spoke to was very courteous. I would definitely recommend Zerorez!
Fast scheduling and my carpets look great
Excellent work done.
Take less time to dry and no odor

Honest and efficient
Good job.