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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cean
I only use Zerorez as they are punctual and the product is environmentally safe leaving no residue.
My technician Jesse was extremely knowledgeable helpful friendly and courteous. I will request him in the future
Great looking and great feeling carpet the same day
Jeramy was great - Informative, fast, efficient, and personable. Thank You First name removed
The techs did not move any furniture to clean behind or underneath those items such as beds, couches, dressers, etc. There were people around to do these things had the techs bothered to ask.
Friendly service, Quality product
When your techs have finished, the carpets and floors are truly CLEAN.
They remain clean for much longer than with other companies.
I do not plan to call anyone else for my floor cleaning.
I have recommended you to many people.
Only one question: Cameron discussed an area where there were a few dried, old blood spots.
Interestingly, after cleaning that area, the small spots became LARGE spots! What will be our next step to remove these? Will a tech re=evaluate this situation, or will you call us with recommended action for us to follow? Thanks! Carolyn
Phone number removed
The carpet is soft and not crunchy. The tech was super and
answered all questions I had.
Carpet looked like new when finished. Paul, the person that cleaned our carpet was a gem. Totally thorough, answered all questions and just did an outstanding job.
Safe
Our tech Joey was amazing. We ended up changing our minds and cleaning different rooms and adding more service based on his recommendations. Very pleased with the work and how amazing our carpets came out. Would definitely use you again.
Prompt, friendly and polite staff. Professional results.
They did a great job and the technician was friendly and answered all our questions.
I have had my carpets cleaned before and I didn’t feel or smell a difference. 2 rooms still have a smell to them and I feel a residue on my tile right in front of the bedrooms. Feels like there is a chemical residue.
Great service, helpful and hard working staff, clean carpet with no residue.
Was able to make appointment for the following Saturday with easy online scheduling. Friendly and knowledgeable techs, attention to working neatly and gently around the house, and quality of the carpet cleaning, even in problem areas.
Chad was friendly and did a great job
The guy cleaning our carpet was terrific. Kind, hard-working and very professional. That’s been my experience all 3 times we’ve used zero Rez.
Great service!
Did not take care of issue with carpet.
Fast
Good quality
Clear pricing
Great customer service and carpets are really clean!!
The clean, fresh smell and feeling of the carpet when the job is complete.
The floor has some spots, I don’t know what you can do to make it right.
We called to see how much it would be to clean a chair, a loveseat and couch. Informed you there wasn’t even any visible dirt. You wanted me to take time off for a tech to come “evaluate” THEN for me to take more time off for the actual cleaning. No thanks
Technician was very professional and friendly.
The process is always efficient. They show up on time and are courteous. I like how the carpets come out.
Jesse did a very good job and was professional and explained everything well.
Thank you.
Great job of carpet cleaning. Love kerrin super nice guy He’ is fabulous. Definitely a 10
My carpets have never looked cleaner. The ground-in dirt on heavy traffic areas came out so much better than I ever anticipated. Thank you.
WE LOVE THE PRODUCTS AND SERVICE THE TECHNICIANS ARE ALWAYS PROFESSIONAL