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based on 85990 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fantastic
Josh was our technician and he was very polite, informative & honest about the rugs we were asking to be cleaned. He was wonderful and did a great job on the rugs and two chairs we had done. The colors just popped out. Beautiful job. I’d use you again in a minute.
Name removed.
Your Techs & no chemicals or soaps
Great service. Friendly carpet cleaner. Did a great job. People on phones very friendly and efficient will use again
I am very happy with Zerorez! My carpets look and feel really clean and the techs did a great job! I will definitely be using them again!
Love that the carpets are clean and soft! They did take a very long time to dry as it seems they were much more wet than the first time we used Zerorez.
Carpets were very clean, spots gone, smelled clean. Service person was friendly. Wore booties on clean carpet and took us up to look at them when complete.
Am very pleased with the way my tile and grout looks. James did an excellent job.
My carpets turned out beautiful!! Thank you so much!!
Nice Job guys. Thanks!! A lot of hard work!
Jerry & Tammy
Quick, well priced, no hidden fees, thorough and efficient. Carpets always look great.
Tech was very good
I use Zerorez for everything. Carpet, upholstery and tile. They just cleaned our tile floors and they look new! Grout was clean beyond my expectation.
I love it that they don't use detergent leaving the carpets with no residue. My older chairs also came back to life.
Thank you Zerorez. I am a customer for life!
I liked everything about our experience with zerorez. The technician was very careful of the remaining furniture, and explained everything to me as I watched. The carpets were clean and dry within a few hours. They all look new after three days.
You could tell you customers up front of the cost of special solutions costs. I had pet stains that needed extra cleaning solution and was not happy with the cost, had I been aware of the cost up front I might have chosen some one else or tried to do a better job myself prior to the technician coming out to do the carpet cleaning. I spend way more on 2 gallons of the cleaner than I did for the 2 room cleaning.
I have had only one previous experience with your company and this 2nd cleaning was definitely less clean. My husband has passed and I was expecting company and the two bedrooms were still dingy looking. I thought of calling to complain but never got around to it due to my situation. Hopefully you would be willing to make the visit better. Thank you in advance.
Name removed
Great service technicians
Technician Paul E was very courteous and did a good job, carpets were clean and soft.
The service technician was very friendly and informative. He was on time and did a great job!
No chemicals, quick drying.
The brushes awesom
everything very polite and easy and helpful as we are older and needed some help
The technician was polite and professional. The tile and grout were amazingly clean!
I felt for the price was way over priced for the quality. The guy told us the carpets would only be wet for a few hours, and they were wet for two days. When they finally did dry we had spots show up that we never had before we had the carpet cleaned. A week later our carpets looks just as bad as they did before we had them cleaned. I didn't expect wonders but I did expect paying over $300 for cleaning that it would last more then a week and wouldn't get new stains right after it dried. I rather do it myself at least the carpets do dry in a few hours, and stay clean for at least a month.
I thought Zach was very knowledgeable and explained everything along the way.
We like the idea that the cleaning process is chemical free and the Zerorez technicians were
very professional and friendly.
Professional and courteous crew. Carpets look great.
We like the quality cleaning without unnecessary chemicals.
Always do a great job.

you guys are the best