Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2019 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

I was not hopefull for my tile floors but they came out really clean!

Report a concern   August 13, 2019 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

The worker was very polite.
He worked hard and did a great job.
Best part was no upgrades the bill was the same price as was quoted to us.
We are very satisfied with zerorez.
First name removed & Helen Last name removed

Report a concern   August 13, 2019 — Rated 10 out of 10 by Angel Fernandez Zerorez Phoenix
What do you like about our products and services?

Technician was great and the carpet looked awesome when he was done. I had steam cleaned it prior and it did not look as good as it did with zerorez.

Report a concern   August 13, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule online. Joshua has been my tech 3 times and he is always courteous and thorough.

Report a concern   August 13, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Dustin was very professional and the carpets look great.

Report a concern   August 13, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

No odor and carpet felt a little softer than other cleaning.

Report a concern   August 13, 2019 — Rated 10 out of 10 by Joan cobb Zerorez Phoenix
What do you like about our products and services?

The carpet looks great!

Report a concern   August 13, 2019 — Rated 10 out of 10 by Melissa Dixon. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, professional and courteous staff. Not to mention the carpets come out beautiful.

Report a concern   August 13, 2019 — Rated 10 out of 10 by L.D.A. Zerorez Phoenix
What do you like about our products and services?

Friendly service, the give the price up front and won't leave until you're happy and understand the after clean details.

Report a concern   August 13, 2019 — Rated 10 out of 10 by Steven Kadel Zerorez Phoenix
What do you like about our products and services?

Right on time, very personable technician. Great job. Very respectful of our space while cleaning. Top notch all around!

Report a concern   August 13, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Very responsive and good updates

Report a concern   August 13, 2019 — Rated 10 out of 10 by Alice White Zerorez Phoenix
What do you like about our products and services?

The service was absolutely amazing!

Report a concern   August 13, 2019 — Rated 10 out of 10 by Tiiesha Pedroza Zerorez Phoenix
What do you like about our products and services?

It did a amazing job to our carpet!

Report a concern   August 13, 2019 — Rated 10 out of 10 by amanda kilgore Zerorez Phoenix
What do you like about our products and services?

Eric did a great job! The stairs in my house are the highest traffic area and the carpet looks brand new now!!

Report a concern   August 13, 2019 — Rated 7 out of 10 by C.P. Zerorez Phoenix
What could we do to improve?

The guy who cleaned our carpets was really professional and did a great job! I just don’t feel like my carpets are that much better than they are from other carpet cleaners. So for your Last name removed vs other companies prices I don’t know that the cost benefit is there.

Report a concern   August 13, 2019 — Rated 10 out of 10 by Stewart Marks Zerorez Phoenix
What do you like about our products and services?

The product works. Easy to schedule and manage appointments. Tech (Abraham) was great I didn't add in a portion of the house and he assist me in getting it into the quote and complete with no hassles. End results was better than expected

Report a concern   August 12, 2019 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use harsh chemical. Our sofa and carpets look great!

Report a concern   August 12, 2019 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional and polite.

Report a concern   August 12, 2019 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

The carpet look nice and clean and the person clean the carpet he was very professional

Report a concern   August 12, 2019 — Rated 0 out of 10 by P.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

STILL HAVE NASTY LOOKING CARPETS

Report a concern   August 12, 2019 — Rated 0 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price we were told over the phone when scheduling wasn’t the price when the guy came to clean it. We were told $89 and got charged $189 to clean a bed frame. Completely outrageous. Never will I recommend ZeroRez to anyone or will I pay for yours service again.

Report a concern   August 12, 2019 — Rated 10 out of 10 by Steve Berenter Zerorez Phoenix
What do you like about our products and services?

The services are very professional from the technicians that are coming in to my home and the product is better than any on the market to get the carpets clean and keep them clean.

Report a concern   August 12, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service! The guys explained everything thry were doing along the way...very professional! Carpets look and smell GREAT! THANK YOU!! BEEN USING ZEROREZ FOR YEARS!

Report a concern   August 12, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Great Service and knowledgeable Techs

Report a concern   August 12, 2019 — Rated 10 out of 10 by A.I. Zerorez Phoenix
What do you like about our products and services?

Friendly techs and like the product used

Report a concern   August 12, 2019 — Rated 10 out of 10 by nanette miller Zerorez Phoenix
What do you like about our products and services?

Great service! The guys did an awesome job! thank you

Report a concern   August 12, 2019 — Rated 10 out of 10 by H.T. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient service

Report a concern   August 12, 2019 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

Was nice to be able to schedule online. The guy that came to the house was great. I appreciate that he was careful and was respectful of the house.

Report a concern   August 12, 2019 — Rated 6 out of 10 by M.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The original employee who came out did an unacceptable job - left streaks, dirt, and failed to properly clean grout as advertised. I will say that when the second person came out after I called to complain, they did a fantastic job that met our expectations. Going forward, I am uncertain if I will use Zerorez or try a different company who can do things right the first time.

Report a concern   August 12, 2019 — Rated 10 out of 10 by S.F.T. Zerorez Phoenix
What do you like about our products and services?

The carpet came out very nice, the guy showed up on time, was courteous and professional, and went straight to work. Didn't take long at all and results were great!


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