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based on 85990 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rep went the extra mile and the results showed. 15 year old carpet looks like new.
Your technicians are so courteous and professional.
Our carpet looked pretty good when the service tech left our home. However, the more the carpet dried, streaks became apparent in the tracking areas in our living room entry area and the tracking areas in our family room. It appears to us that the streaks we caused by poor extraction.
You ask what can be done to make things right? Send the tech back to redo the tracking areas.
Kevin? did a great job on my carpets. I would definitely use your service again & I have already recommended your service to several people in my neighbor hood. Thanks again..
Very pleased with zerorez!!! They were prompt and professional!! I would highly recommend them if you want a good job done!!
Service was awesome will use again!
Good cleaning and communication
My carpet felt amazing when it dried. Way better experience with Zerorez then the last time I got my carpets cleaned with a different company.
Our service tech was on time, efficient and very through. We had several stains from our child who had gotten sick with the flu and he addressed the issue and resolved and removed the stains.
We would use Zerorez in the future
Nothing, everything was profession and smooth ... 👌🏼
Good job , fair price
The technician did an excellent job. Product does not leave an odor and the tile, carpet, and rug look like new.
I did respond from my phone. Service was very good, Terrell was on-time, professional and did a very good job on our 3 rooms. We will use Zerorez in the future for both our carpets and tile.
Zerorez is a professional, consumer centered business.
Quick and very thorough. Eric was really good.
Everything from ordering service to payment went great
Love everything about Zerorez
Austin was extremely informative & professional.
Have used Zerorez in GA. So came to Sun City with high expectations and they were met! Good communications on the phone with reservations. Reminder call day before. Arrival call that techs were on the way. Both Jared? & Erin were very polite, accommodating, acted like they were "guests" in my home! I was so pleased with the service they did for me. Quick & efficient so they made me feel they were well trained. So this is why I give them & your compnay a "10" and will recommend you for another reason - the small of "water" you use makes you a cut above the other companies 1) carpets & pads are not soaked taking forever to dry out and my carpets stay bright & don't develop a brown residue like so many other companies seem to leave behind. Good Job!
They work wonders on my carpet and tile. Professional, and efficient!
The clean results & feel if the carpet
Good job
My carpets still smell of dog pee. You want $600 more dollars to do an extraction. Im going to have another company do the pet treatment. Your prices are ridiculous.
Great service and great technician. Thank you
Techs are on time and clean cut. The carpets look great when the cleaning is completed and no one has allergic reactions to any chemical residue.
Terrel did a great job. Cleaned and stayed longer than most of the service people have in the past for Zerorez.
Quick response, fair pricing, quick to get it scheduled.
Carpets look and feel very clean. Brandon Carlson was very professional.

Chad was wonderful. Already recommended him to a neighbor who may have already called to schedule service.
My rugs look new and they're 13 years old. House smells great and rugs feel nice, not stiff like other shampoo companies.
Prices are reasonable and they were on time.