Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2019 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Paul was very professional and informative. It was truly a pleasure doing business with Zerorez. The carpet hasn't looked this good for a long time.

Report a concern   August 19, 2019 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Chad did a thorough job and was very pleasant to work with

Report a concern   August 19, 2019 — Rated 10 out of 10 by Emily Vanidestine Zerorez Phoenix
What do you like about our products and services?

The technicians you sent to my home were phenomenal! They were so knowledgeable and friendly. They walked us through the whole process and provided great recommendations for both our title and carpet cleaning and sealing. They worked meticulously and efficiently; I can’t believe how quickly everything was cleaned (including the couch and rug). Thank you for the great work; we will be using your services again.

Report a concern   August 19, 2019 — Rated 10 out of 10 by Kendraa Muniz Zerorez Phoenix
What do you like about our products and services?

Promptly on time and carpets looked like new.

Report a concern   August 19, 2019 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Great results!

Report a concern   August 19, 2019 — Rated 10 out of 10 by Dana Vero Zerorez Phoenix
What do you like about our products and services?

Very courteous, professional and knowledgeable technician. Carpets came out looking great and no chemicals were used!

Report a concern   August 19, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

My carpets are so clean and stay clean much longer than traditional rug cleaners. Your technicians are well informed, friendly and respectful. Love your services!

Report a concern   August 19, 2019 — Rated 10 out of 10 by Mark Nahmias Zerorez Phoenix
What do you like about our products and services?

Excellent results, great service technicians & customer service.

Report a concern   August 19, 2019 — Rated 10 out of 10 by Valerie Plate Zerorez Phoenix
What do you like about our products and services?

Friendly, professional, exceptional customer service, and, oh yeah...and the carpets get clean!

Report a concern   August 19, 2019 — Rated 10 out of 10 by Carol Houston Zerorez Phoenix
What do you like about our products and services?

On time, polite, did a good job.

Report a concern   August 19, 2019 — Rated 4 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Well let’s start with the estimate was around $260 when your guy came he measured and the final price was $406. That’s a lot more than the estimate. Since when I called I have the same exact house as the one you were doing. The guy that did the job was not personable.

I’ve used your company to clean my carpets and the guy you sent to do that job was much better. I understand that an estimate is just an estimate but $140 more just doesn’t seem right.

Report a concern   August 19, 2019 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Yes! Very prompt and courteous!

Report a concern   August 19, 2019 — Rated 7 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

I had the counters cleaned and it looked the same before and after. I would drop this service.

Report a concern   August 19, 2019 — Rated 10 out of 10 by R.U. Zerorez Phoenix
What do you like about our products and services?

Always delivers as promised!

Report a concern   August 19, 2019 — Rated 8 out of 10 by B.T. Zerorez Phoenix
What could we do to improve?

Everything went great!

Report a concern   August 19, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Great clean, no odor, friendly knowledgeable and professional appearance of staff

Report a concern   August 19, 2019 — Rated 10 out of 10 by Marie Ybarra Zerorez Phoenix
What do you like about our products and services?

Jerry was so courteous and professional. Am so delighted with the service provided by Zerorez. My bedroom carpet looks and feels like brand new. The other 2 rooms were very well done and I am so pleased. This is a repeat service and will be coming back for more service next year. Thank You, Zerorez.

Report a concern   August 19, 2019 — Rated 9 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Great job, soft after

Report a concern   August 19, 2019 — Rated 5 out of 10 by N.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Service wasn’t bad it was just way too quick. Spending a little extra time would have yielded much better results. I do a better job cleaning the carpets myself which I will most likely do moving forward.

Report a concern   August 19, 2019 — Rated 10 out of 10 by Dale Yeager Zerorez Phoenix
What do you like about our products and services?

Technician was very knowledgeable and friendly. Good price and great service.

Report a concern   August 19, 2019 — Rated 10 out of 10 by Ginny Bertoncino Zerorez Phoenix
What do you like about our products and services?

We love how clean our carpets get without using chemicals and soaps. And Dustin did a fine job!

Report a concern   August 19, 2019 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Chemical free with no residue

Report a concern   August 19, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

They did a wonderful job!

Report a concern   August 19, 2019 — Rated 10 out of 10 by Bob Coudret Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and informative.

Report a concern   August 19, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Super clean floors with no residue

Report a concern   August 19, 2019 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

My service tech was Terry. Terry is an A+ tech. He took the time to show me problem areas and how to resolve them. Terry was very knowledgeable in his work. I was 100% confident that my carpets were cleaned and I understood what I was paying for.

Report a concern   August 19, 2019 — Rated 8 out of 10 by K.G. Zerorez Phoenix
What could we do to improve?

Be cheaper. Even with specials, compared to other rug cleaning companies, you are expensive, and not that much better.

Report a concern   August 18, 2019 — Rated 10 out of 10 by H.P.B. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   August 17, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Thorough, great tech, very pleased

Report a concern   August 17, 2019 — Rated 7 out of 10 by D.J. Zerorez Phoenix
What could we do to improve?

Shampoo carpet rugs INSIDE. Having to drag my rug outside onto the concrete driveway was more of a pain than anything.


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