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based on 84671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shadows of heavy marked areas still showing through..this was not the case the last 2 times we used you.
Great job!! The carpet looks brand new.
Abraham was extremely professional and knowledgeable. He demonstrated how Zerorez technology works and gave me all the information I needed and more. I am completely satisfied with the work that Abraham did in my new home. I highly recommend Zerorez to everyone!
Everything is great.
I was up at 5 in the morning looking at last minute carpet cleaning for the day, I called at 6:30 ish and of course the office was closed still( understandable) I called back around 9 and the gentleman name Jonathan was beyond amazing, he was detailed and was able to fit me in Monday between 1-3. They even text you when they are about 30 minutes away which I loved! When the guy arrived he did a walk through first and told me what cleaning services was best, the whole process took about an hour and a half, and even after the cleaning we did another walk through and wow! Our carpets looked amazing (considering we have a dog and 2 babies) we even got the carpet protector just in case and the gentleman gave me tips on how to clean the carpet right away if their was a spill. With all that being said, we are definitely booking zerorez again!
It cleans better than any other carpet cleaners. Our last cleaned cleaned our carpets and they stunk after. As soon as I switched to zerorez it was a world of difference!! Thank you! Much better products.
Rusty my technician was courteous and knowledgeable about the product and services and was quick to complete the job.
On time, clean, efficient.
I was very pleased with the service as well as the cleaning of my carpets! My Technician came right on time and was able to clean carpets in 2 bedrooms and a closet all within 40 minutes! Not to mention he was able to completely remove my dark stains in the closet. I was very pleased with everything and would highly recommend Zerorez to everyone. Thank you for doing a great job!
Great Service and product!
My tech was professional, courteous, and very thorough with cleaning my carpets. Highly recommend!
Very happy with Brandon who was very careful with bringing hoses in and out and protecting the door jams, etc.
The technicians lister to what I want done rather than assuming they know. Then they efficiently go about doing it.
Amazing work!! My carpets look brand new!! The crew member was really useful to when discussing my vacuums.
move furmiture, even if it cost more
Communication, promptness and quality of job.
Organic and very professional.
Our technician (Evan) was super nice, knowledgeable and thorough. We couldn't be happier with his service and the products provided. We will (and already have) recommend Zerorez to all our friends and family for sure! Thanks for the awesome service!!!!
The ease of scheduling on line, and availability of times.
No cleaning solvents left behind in my carpet.
On time, professional....did a good job!
Terry did a wonderful job . We'll be sure and ask for him next time.
On time, nice job, courteous tech.
Twice dirt deposits had been left in carpet by front door. This time was worse than normal - almost like mud. I used a can product to remove and restore carpet.
I would like a receipt for my records, your employee said the receipt would be emailed. I have not received it as of this Survey.
Thank you
Sandra Last name removed
Excellent service, friendly employees - was called when there was a cancellation and they could get to my house sooner if I wanted, which was great! No hard upsells, knowledgeable staff. Used Zerorez for the last two-three years and will continue to do so!
We were extremely amazed!
Rep Was very professional !! We are telling everyone we know to call you. Very happy. Extremely satisfied!!!!
the service guy was super nice and informative. the end result was better than i hoped!!
-r
the technician was very nice. Good job.

Very informative and professional service.
The tech did a fantastic job.