Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85990 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2019 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

The best thing about the products and services are that they truly work. Things are really clean.

Report a concern   October 21, 2019 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Nice job.

Report a concern   October 21, 2019 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

I like how the carpets felt new again

Report a concern   October 21, 2019 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

They did a great job at cleaning the carpets in both bedrooms. What's even better was that they were able to get started and finish very quickly. Thank you very much!

Report a concern   October 21, 2019 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Good employees

Report a concern   October 21, 2019 — Rated 10 out of 10 by Erin Whitter Zerorez Phoenix
What do you like about our products and services?

He did a great job! We are very pleased with our floors. He had a great attitude and went above and beyond.

Report a concern   October 20, 2019 — Rated 4 out of 10 by M.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My smells worse know then it did before it was cleaned, like dog pee

Report a concern   October 20, 2019 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

The service technician came on time, gave me a heads up as to when to expect him, told me his name. Before starting the work, he walked through the areas I wanted cleaned gave me his opinion on what needed to be done showed me the price and then got to work immediately. The carpets are nice and soft after cleaning, no crunching when walking on the carpet, provided me with a couple pairs of disposable foot covering to wear until the carpet dried which did not take to long to do.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Marjorie Ostroff Zerorez Phoenix
What do you like about our products and services?

Gary was great. He was very knowledgeable about the service and explained it very well. The carpets dried in the amount of time he said. A very nice job was done. We will definitely use again probably in 6 months.

Thank you,

Marjorie Ostroff

Report a concern   October 20, 2019 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

nice job

Report a concern   October 20, 2019 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

cleanest floor ever.

Report a concern   October 20, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The technican did a wonderful job, especially on the red hot spot on my living room carpet, that i did not think would come out,,but it did. Very happy with their service.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Gary Williams Zerorez Phoenix
What do you like about our products and services?

I have been using Zero Res for a few years and love the finished results. The technician that came to my house this weekend was extremely pleasant, thorough and informative of what he was doing and made recommendations with out being pushy. He was very respectfully of my furniture. I will use Zero Res in the future and will ask for the same technician.

Report a concern   October 20, 2019 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

So far the carpet feels soft and looks great, but I'm waiting to see if stains reappear.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Maggie Young Zerorez Phoenix
What do you like about our products and services?

Thank you for such an awesome experience, Trayvon was able to come early and was very professional.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Nora Schaefer Zerorez Phoenix
What do you like about our products and services?

Reliable and honest. They always do a great job!!!

Report a concern   October 20, 2019 — Rated 10 out of 10 by Melissa Gray Zerorez Phoenix
What do you like about our products and services?

I am so pleased what your company has done for my carpets I would recommend your company highly to anybody if they want their carpets to look fabulous! Abraham and Michael are both a great asset to your company and transformed my 12 year old carpets to looking like new! Great team!

Report a concern   October 20, 2019 — Rated 10 out of 10 by Mike Walker Zerorez Phoenix
What do you like about our products and services?

Very professional and thorough!

Report a concern   October 20, 2019 — Rated 10 out of 10 by Holly Karaba Zerorez Phoenix
What do you like about our products and services?

They did a amazing job.

Report a concern   October 20, 2019 — Rated 9 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, knowledgeable m

Report a concern   October 20, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Very effective.

Report a concern   October 20, 2019 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, technicians always professional and pay attention to details.

Report a concern   October 20, 2019 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Quick and easy without dried crunchy carpets. Also that it is pet friendly!

Report a concern   October 20, 2019 — Rated 7 out of 10 by S.E. Zerorez Phoenix
What could we do to improve?

My credit card number was stolen after I paid for the cleaning service via the employees phone app for Zero Rez.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Leo Hess Zerorez Phoenix
What do you like about our products and services?

Clean no smell

Report a concern   October 20, 2019 — Rated 10 out of 10 by Joy Evans Zerorez Phoenix
What do you like about our products and services?

the cleaning was very good...certainly the most thorough...Terry did a good job cleaning...he was adamant about not being permitted to move furniture...i am 80 years old...most of my small things like chairs, coffee table and Ikea chairs you simply slide out of the way...i did all the moving and lifting...his attitude was surly ...i found that most alarming...but the cleaning was excellent...and yes i would recommend your cleaning service...i suggest you make it clear to customers as to what exactly you consider furniture...to me that describes couches, sofa, beds. desks, heavy tables...but everything i had was things that roll or slide.

Report a concern   October 20, 2019 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Well organized and efficient communications. I liked being able to text so I could think of questions in my own time. Everything was well communicated, down to exactly when the tech would arrive.

Report a concern   October 20, 2019 — Rated 7 out of 10 by A.A. Zerorez Phoenix
What could we do to improve?

I did not appreciate the technician telling me what was wrong with my carpeting (some of which was untrue, fabricating issues was not necessary) just clean it like I asked you out to do. Also no matter hard you try a non smoker always smells cigarette smoke. Yuck!

Report a concern   October 20, 2019 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

I had scheduled for you to clean my tile. Liked that you do a test area so I can decide if it really made a difference. I like that you want us to be satisfied with cleaning.

Report a concern   October 20, 2019 — Rated 10 out of 10 by Victor Williams Zerorez Phoenix
What do you like about our products and services?

Good job, very professional. Explained everything to us


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