- Phone: (480) 507-2419
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based on 85993 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Not chemically....very good and quick service.
Since we initially tried Zerorez years ago no one is going to touch our carpets! ! !
Your associates are great in what they do for cleaning our carpets. They are professional, courteous, and do a wonderful job each time we have our carpets cleaned.
We have been passing on the word to others that ask who we use to have our carpets cleaned, why it's ZEROREZ.
We get feedback from the people we refer to you and each individual loves your product.
Keep up the great work.
Friendly and did a nice job
Your tech arrived right on time at the beginning of our service time window at 10:00am! He was very friendly and very professional. He answered all of our questions and gave us great advice as to how to keep our tile clean after this service. Our tile had never been cleaned professionally until now, and the difference from just this one cleaning was incredible! We are looking forward to using your services again in the future and won't hesitate to recommend you to our family and friends as well!
No chemicals are used. Staff is very informed. They come in and do the job and answer any questions I may have.
Overall customer service and services provided where wonderful! Highly recommend.
The before and after photos on your website led me to believe all the stains in my grout would be gone. The technician explained that since my grout had never been sealed, the stains could not be removed. I was very disappointed. However, the grout does look much better and the tile as well. I feel the process cleaned really well.
It's the best I've seen, and the technicians have always done a fantastic job.
Fast, efficient, friendly. The pet odor up charge scheme is ridiculous.
I have already answered this question and had a reply from you.
It is everything they say. Made my carpet look like new again. Very professional crew member, Zack. Highly recommended. Thanks.
Good communication and courteous, competent techs.
Your technicians were very polite and helpful. They did a great job cleaning the tile and carpet. We also had them clean our dining chairs and they came out great.
Technicians do a great job explaining how the services work without trying to sell them as “essential.” Your products and process have given me the best results.
The technician was very personable and professional. I had one small area that was extremely dirty and I requested he do it a second time and he very gladly did. I am a widow living alone and he helped me put a couple items of furniture back in place. He was outstanding and I will request him the next time I call Zeroez!!!
Also, the carpet is soft after it dries. Not crunchy like other cleaners i have had.
We like that you don't use chemicals. Our rugs looked great, colors really popped.
great customer service!
Very friendly and honest!
The serviceman was punctual and professional. I was very pleased with their work and how efficient they were! Thank you!
Good job
Carpet and tile looks amazing !!
20 minutes late for 2 hour window with notice after 2 hour window was up. Did good job but why call your company over another for more money? The process was similar and very neat. I always ask myself why would someone call me as a real estate agent rather than someone else? In this was I'm not quite sure.
Dustin was very friendly and honest. Great customer!!
The appointment was September 5th. An area rug had to be taken for immersion cleaning. We have not been given an update at all. I was told it would be 7-8 days for the cleaning to be done. I am currently on hold with your company to inquire...going on 8 minutes. Otherwise, the cleaning that was done to a love seat was done well and the person who was doing it was professional and personable.
Thank you.
Miranda Brooke
Assistant to First name removed Goldstein
Phone number removed
tech explained the entire process and completed the service quickly
Easy to schedule and get my tile clean. Professional technicians who know their stuff!
They work!!! They are clean!! And the staff are just so sweet!
The scheduling was odd this time. On line was the only way because the phone lines were tied up all the time. I had to call myself to get a verbal confirmation and the tech this time was not very good. There no request for the deodorizing spray that makes my house smell good. I had a room where dogs were kept and it just smelled like wet dog after he left. No fresh smell. I paid for the doggie bed to be done and there was still hair all over it. Last time the tech took his time and did an excellent job. I suspect the company was sold and there are new owners but I didnt research it. The service level has dropped significantly on all fronts. While I love the product, it is only as good as the techs that do the work. Very disappointed. First time I have felt this way ever.. I would need a smoking deal with a good tech to risk almost $500 again :-(
The technician was very polite and worked hard. He was great! I was a little disappointed that some of the grout did not appear cleaner afterwards. Most areas looked great but a few areas still
looked darker on the grout.