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based on 86473 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
VERY QUICK - VERY EFFICIENT - GREAT JOB!!
The tech was extremely friendly and very thorough with his service. He took pride in what he was doing and enjoyed showing me the results he got after each step of the service (scrub, water rinse, protectant). Best carpet service we have had at this office in the 4 years we have been here.
The best thing about the products and services are that they truly work. Things are really clean.
Nice job.
I like how the carpets felt new again
They did a great job at cleaning the carpets in both bedrooms. What's even better was that they were able to get started and finish very quickly. Thank you very much!
Good employees
He did a great job! We are very pleased with our floors. He had a great attitude and went above and beyond.
My smells worse know then it did before it was cleaned, like dog pee
The service technician came on time, gave me a heads up as to when to expect him, told me his name. Before starting the work, he walked through the areas I wanted cleaned gave me his opinion on what needed to be done showed me the price and then got to work immediately. The carpets are nice and soft after cleaning, no crunching when walking on the carpet, provided me with a couple pairs of disposable foot covering to wear until the carpet dried which did not take to long to do.
Gary was great. He was very knowledgeable about the service and explained it very well. The carpets dried in the amount of time he said. A very nice job was done. We will definitely use again probably in 6 months.
Thank you,
Marjorie Ostroff
nice job
cleanest floor ever.
The technican did a wonderful job, especially on the red hot spot on my living room carpet, that i did not think would come out,,but it did. Very happy with their service.
I have been using Zero Res for a few years and love the finished results. The technician that came to my house this weekend was extremely pleasant, thorough and informative of what he was doing and made recommendations with out being pushy. He was very respectfully of my furniture. I will use Zero Res in the future and will ask for the same technician.
So far the carpet feels soft and looks great, but I'm waiting to see if stains reappear.
Thank you for such an awesome experience, Trayvon was able to come early and was very professional.
Reliable and honest. They always do a great job!!!
I am so pleased what your company has done for my carpets I would recommend your company highly to anybody if they want their carpets to look fabulous! Abraham and Michael are both a great asset to your company and transformed my 12 year old carpets to looking like new! Great team!
Very professional and thorough!
They did a amazing job.
Friendly staff, knowledgeable m
Very effective.
Easy to schedule, technicians always professional and pay attention to details.
Quick and easy without dried crunchy carpets. Also that it is pet friendly!
My credit card number was stolen after I paid for the cleaning service via the employees phone app for Zero Rez.
Clean no smell
the cleaning was very good...certainly the most thorough...Terry did a good job cleaning...he was adamant about not being permitted to move furniture...i am 80 years old...most of my small things like chairs, coffee table and Ikea chairs you simply slide out of the way...i did all the moving and lifting...his attitude was surly ...i found that most alarming...but the cleaning was excellent...and yes i would recommend your cleaning service...i suggest you make it clear to customers as to what exactly you consider furniture...to me that describes couches, sofa, beds. desks, heavy tables...but everything i had was things that roll or slide.
Well organized and efficient communications. I liked being able to text so I could think of questions in my own time. Everything was well communicated, down to exactly when the tech would arrive.

The gentleman did BOTH sides of my area rug for me because it was so bad.... looks great now!