Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84667 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2019 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Safe for pets and people

Report a concern   September 28, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Very friendly and professional service!

Report a concern   September 28, 2019 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

reasonable rates, efficient quality service, deliver on time on price quoted,

Report a concern   September 28, 2019 — Rated 10 out of 10 by Joann Gilless Zerorez Phoenix
What do you like about our products and services?

Zerorez cleaned my tile yesterday it looks wonderful he did a very good job very professional and it looks great! I will definitely be hiring them again! The grout looks so clean. I really didn’t know what color the grout was until now it’s amazing the job Zerorez did to my white tile floors keep up the good work thank you very much!

Report a concern   September 28, 2019 — Rated 10 out of 10 by Lindsey Veldhuizen Zerorez Phoenix
What do you like about our products and services?

We moved into a rental home while in the process of our new home being built. Shocked to discover the master bedroom had a STRONG urine smell. I contacted our management company and was told “ carpets had been professionally cleaned and there’s nothing else we can do”. This was very upsetting. I contacted Zerores and got an instant response and was able to be scheduled the day I requested and time frame I requested. The technician that arrived was on time and very nice. He did a a very thorough evaluation of the carpet and discussed my treatment options. He did a fantastic job cleaning the urine smell. I waited to give my review to make sure the urine smell did not return and it has not!!! I have already recommended Zerores to many people, including the Doctor I work for!! I would use this company again! They did s fantastic job!

Report a concern   September 28, 2019 — Rated 7 out of 10 by E.D. Zerorez Phoenix
What could we do to improve?

The grout is still very dirty in places. I was hoping to for a better result.

Report a concern   September 28, 2019 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The floors look great and it was done very efficiently without any mess to us. Gary the technician was very professional and did a really good job, I would use them again.

Report a concern   September 28, 2019 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Serviceman was efficient and did a great job

Report a concern   September 28, 2019 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

Carson was great. Your techs are always so polite, friendly and nice.

Report a concern   September 28, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Prompt, friendly and quality company!

Report a concern   September 28, 2019 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Your technicians are prompt, courteous, professional and make sure I am happy with the job.

Report a concern   September 28, 2019 — Rated 10 out of 10 by Jameson Hendricks Zerorez Phoenix
What do you like about our products and services?

Very experienced technician! Great work! Carpets look new!

Report a concern   September 28, 2019 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Josh was great and was thorough with his work. Will definitely do it again.

Report a concern   September 28, 2019 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

On time and a knowledgeable professional technician

Report a concern   September 28, 2019 — Rated 6 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price was a bit high. We will definitely be comparing prices before next year.

The technician was great and the carpets and tile looks good.

Report a concern   September 28, 2019 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Awesome service and carpets look fabulous!

Report a concern   September 28, 2019 — Rated 10 out of 10 by Marleen Weflen Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and very nice. He cleaned a couch and 5 area rugs. I could not believe how fast the items dried. The items did not have very many stains; however, everything just look "refreshed".

I would definitely hire Zerorez again.

Report a concern   September 28, 2019 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Very prompt and thorough.

Report a concern   September 28, 2019 — Rated 0 out of 10 by A.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Areas of tile and grout look the same as before they were cleaned. Not worth the money

Report a concern   September 28, 2019 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

No chemicals....and being on time. Our rug was maybe 14 years old, and since we rented it before we brought, we had no idea what was on the rug. However, we do know it had been "cleaned" I think by someone named Daniel....and we think he did use a chemical bade!
Keep up the good work.

Report a concern   September 28, 2019 — Rated 10 out of 10 by Michael Weidmann Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing!!! Very thorough and our couches came out amazing!!!

Report a concern   September 28, 2019 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

It works...............

Report a concern   September 28, 2019 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

High quality process, safe for pets, quick to dry. Service representative Rob was very helpful and knowledgeable about the cleaning process.

Report a concern   September 27, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

We are very happy with the cleaning job of our carpet. The serviceman whose name was Steve, was so careful and helpful and used great care to do an excellent and thorough job. The carpet was completely dry by the time we went to bed. Thank you!

Report a concern   September 27, 2019 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I am a very satisfied customer as I have used Zerorez in the past. Kaitlyn did an excellent job cleaning my tile and carpet. Abraham did an excellent job training her as they both worked together to do an outstanding job on my floor cleaning.

Report a concern   September 27, 2019 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I thought Hector did a great job!! The tile and grout looks 100 percent better!!

Report a concern   September 27, 2019 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Booking the time was easy on the website. I was sent reminders, and kept up to date about the time window. The service crew let me know exactly when they would arrive. The service crew was exceptional. Very respectful and helpful. The carpets look amazing and I appreciate there was no soap, so no crunchies later. Definitely great experience.

Report a concern   September 27, 2019 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Excellent job! I wasn't sure a couple places on my carpet would come clean but it all looks great. Thanks.

Report a concern   September 27, 2019 — Rated 1 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Grout lines are still dark. Would like a supervisor to call us on Monday.
Phone number removed
Name removed

Report a concern   September 27, 2019 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

No Soap!


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