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based on 85990 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very happy with the technician and the work he did, however the floors did not turn out as I had hoped. There is a film on the tile.....Zerorez?? that I'm sure will come off over times of washing. The grout is clean in most spots but very patchy.
That is the reason for my response.
Regards,
Name removed
Great experience and service!
I called and was given an appointment at my convenience.
The employees showed up on time and were both personable and professional.
they dont leave the rug crusty and seem to stay clean longer...
Completed job as asked. Courteous techs.
Everything looks great! Everyone I came into contact with was very professional.
I feel like I was given a fair quote for what I wanted completed. The techs were really polite and kept me up to date on their execution of the cleaned areas
On time and great customer service.
I like that there are no chemicals used that can grab on to dirt and make my carpets dirty faster.
I really liked the young man who cleaned my carpets. His name was James and I will be asking for him next time I contact you about cleaning my carpets. He was a hard worker and did a great job!
I always ask for JEFF! He has been cleaning my carpets for a few years, he is efficient and very nice. The system ZEROREZ has works well on my carpets that have areas, thanks to my sweet little dog, that are in need of treatment. Carpets dry fairly quickly and look good! A friend recommended ZEROREZ and what a great referral that was! Try for yourself!
carpets were well cleaned. The tech protected the corners of the walls and insured all areas were clean before leaving.
Great cleaning!
Your products work like I’ve never seen before. You get out the toughest stains and leave behind a wonderful, clean and fresh smell. If Zerorex can’t get a stain out no one else can! I would highly recommend you to anyone!
No chemicals
Good fact finding by your technician follow-up with patient, careful application of the chemicals. Tech was very polite and did analysis of our situation!
Excellent service, carpet looks great, no chemical smell, very nice technician, will definitely use them in the future
clean, easy and affordable!
This is the second time I have had to have your company back out to redo the job. The technicians are simply not trained well.
Our technician did a fantastic job. He was very nice and very professional Carpeting was a mess due to remodeling of our bathrooms. Hallway was especially dirty and he brought it back to its original color of beige. I will recommend Zerorez to my friends and family.
Great service. We would really recommend this company. The technician was polite and efficient. He answered all our questions and took time to make sure we understood the process.
Great customer service... On time and knowledgeable!
Find some way to reduce odor
The carpet gets clean& dries quickly
Professional service with excellent results....
We had an area 9x12 area rug cleaned and it came out to look clean a plush again.
Thank you Zerorez.
Got all of my stains out of the carpet.
I really like your company, the carpets feel really clean.
Your technicians are always timely and professional. That’s a big reason why we use you every time. That was true this time as well. The only issue was that there seems to be a section of carpet in the middle of our living room that was missed. I have pictures of it the first night and it still looks similar today.
Your technician was very professional and did a great job

The fact that there is no chemical residue is important to me. Also, the process seemed to "lift" dirt from the grout and restore the original color, despite dog urine stains left by the previous owner.