Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85989 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 4, 2019 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

my carpet smells rewlly fresh.

Report a concern   December 4, 2019 — Rated 9 out of 10 by H.F.K.I. Zerorez Phoenix
What do you like about our products and services?

They do a good job, on time.

Report a concern   December 4, 2019 — Rated 10 out of 10 by Greg Herman Zerorez Phoenix
What do you like about our products and services?

The rep was on time, polite, and efficient in his service. Thanks

Report a concern   December 4, 2019 — Rated 10 out of 10 by Gary Mees Zerorez Phoenix
What do you like about our products and services?

Excellent work very thorough

Report a concern   December 4, 2019 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The techs that came out were great. Very courteous, professional and knowledgeable. The carpet looks and feels awesome. Thank you.

Report a concern   December 4, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

We have been very pleased the 2 times we have used ZeroREz.

Report a concern   December 4, 2019 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

The couch that was cleaned looked great after it was done. The technicians were very professional the entire time.

Report a concern   December 3, 2019 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

products work people are good

Report a concern   December 3, 2019 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Love the power water, I have a jug of it to clean with. Service is exceptional. Dan H. did a awesome redo job!!

Report a concern   December 3, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

They are very good at what they do

Report a concern   December 3, 2019 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

I’ve used Zerorez twice now to clean my carpets. Both service people who did the cleaning were professional and extremely polite. My carpets look great! And...no chemicals to harm my kids or pets! I will definitely use them again!

Report a concern   December 3, 2019 — Rated 10 out of 10 by Martha Lloyd Zerorez Phoenix
What do you like about our products and services?

You got the dirt out of the carpet at the doorway to the bedroom and no other carpet company had been able to do it.

Report a concern   December 3, 2019 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

He did a great job and explained everything.

Report a concern   December 3, 2019 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The employees are clean and polite. It doesn't take long for my carpets to dry and they always look beautiful.

Report a concern   December 3, 2019 — Rated 8 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

Great price good work good score

Report a concern   December 3, 2019 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

I am a true believer in zerorez carpet cleaning! My carpet looks like new and without that residue left by other cleaners. I recommend Zerorez to my family and friends always!

Report a concern   December 3, 2019 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   December 3, 2019 — Rated 7 out of 10 by N.L. Zerorez Phoenix
What could we do to improve?

The technician that came to clean the carpets seemed to be in a rush and did not concern himself with the questions that we had. He did not spot treat the high traffic areas that were requested. When he said he was finished the carpets were VERY wet so we asked him to go over them again to remove the excess moisture. He stated that it was not part of the standard service. This was an area under 500 square feet so it didn’t seem reasonable for him not to take the time. He also also did not where any shoe covering/booties at any time.

Report a concern   December 3, 2019 — Rated 10 out of 10 by Melissa Wasie Zerorez Phoenix
What do you like about our products and services?

Great service. Thank you!

Report a concern   December 3, 2019 — Rated 10 out of 10 by Marlene Peck Zerorez Phoenix
What do you like about our products and services?

Everythimg

Report a concern   December 3, 2019 — Rated 10 out of 10 by Peggy OShea Zerorez Phoenix
What do you like about our products and services?

Quick drying! The tech was very thorough and did a fantastic job

Report a concern   December 3, 2019 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional and did a great job.

Report a concern   December 3, 2019 — Rated 3 out of 10 by R.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Arrived before the time window and tried to up charge us nearly 300$

Report a concern   December 3, 2019 — Rated 5 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Frustrating that the price quoted was over $100 higher once they actually came to the house and already started the room

Report a concern   December 3, 2019 — Rated 10 out of 10 by Michael Malloy Zerorez Phoenix
What do you like about our products and services?

Great customer service. Missed my appointment and they rescheduled for me. On time, great service. 5-stars!

Report a concern   December 3, 2019 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Technician very knowledgeable and helpful.

Report a concern   December 3, 2019 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Flexible scheduling, no harmful chemicals or residue, reasonable pricing, knowledgeable customer service representatives and employees. Thank you very much.

Report a concern   December 3, 2019 — Rated 7 out of 10 by J.R. Zerorez Phoenix
What could we do to improve?

For some reason stain came back.

Report a concern   December 3, 2019 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   December 3, 2019 — Rated 10 out of 10 by M.E. Zerorez Phoenix
What do you like about our products and services?

That they have no chemicals and are pet and children safe


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