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based on 85988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning methodology. Service agents are all great at communicating and providing service.
Great job on my rug. It looks like new.
Zerorez’ product definitely works, wouldn’t recommend another company other than you guys!
I am extremely happy with the results of my carpet cleaning. The two technicians were on time, friendly and got the job done quickly. My carpets look like brand new and there was no smell at all. I will definitely use Zerorez again!
Aaron and James were very friendly, efficient and helpful. They finished in less time than I thought it would take, and the furniture, rugs and carpets all dried in much less time than I expected. Everything looked really clean and smelled better than before they arrived.
Thank you for the friendly service.
Zerorez gets my carpet clean without any chemical odor or residue. The name says it all. I have used the service 3 or 4 times and have always been completely satisfied. The technicians are great. This time, Carson completed the work. He was knowledgeable, courteous, and efficient!
I love the fact that it would impossible to miss your scheduled appointment time You call and text to remind people.
I was happy with the job on my area rug. When I called to schedule the appointment, none of us were certain that the job I needed preformed would be successful. My rug had been in storage and was not laying properly. After the technician performed his "magic", I was very pleased with the final job. Thank you.
They are on time for the appointments. The service people are professional and well trained. They are very polite as well. My carpet always feels soft and clean when they are done. They did a great job of getting the pet odors out of the carpet.
Dara
Good work, expected cost.
Everything was great. Thanks
Great service and the only carpet cleaners I will ever use. I made the mistake of using a cheaper company and stains that were not there before came up a few weeks later. Never again will I use anyone but Zerorez.
My carpet was done on Monday, its Thursday and its still wet. My daughter is getting married tomorrow and getting ready at my house. I am so disappointed that we have to move the dressing to another room.
House was cleaned to my satisfaction.
the carpet looked like new when they were done. however the smell came back the very next day
Our representative was very knowledgable about pet 'problems.' He wasn't afraid to check where the exact urine was in the carpet!!! THANK you!
communication and services, ease of booking etc
Excellent results fast
I had a great experience with Zerorez. Darrel was the ultimate professional deserving 10's across the board. He did a great job on the carpets and his ability to spot stains on my clients carpets was much appreciated. Thank you Darrel for being prompt, professional and precise. A job well done and you made my clients happy. I would highly recommend Zerorez to anyone looking to have their carpets cleaned without harmful chemicals.
No soap, carpets definitely clean
Carpet looks and feels nice when cleaned! Mike did a fantastic job!
The service technician was prompt and gave a very good detail of their services. Thank you
We used zerorez for tile, area rug and dinning room chairs. The area rug came out great! Looks great feels great and it was dry in no time. The tile not so much. The grout in high traffic areas was still dirty, there was spots where there was a sticky film left that my husband and I had to clean with a damp towel. The tech said that once the tile dries the grout would look lighter....well it did on some spots but like I said still dirty. He cleaned the dining chairs and they didn’t come out looking nice. Still dirty. There was pen mark on one of them and I know that won’t come off but dirt stains are still there. You can tell where the fabric was cleaned and where it wasn’t. All in all our experience was not a positive one. Tech was a nice guy though. We will go back to our old tile cleaning person. Really wanted to like zerorez because a friend raves about you and I hear it on the radio all the time. We spent a pretty penny having your company come out and it just wasn’t worth it. Will we use you for carpets....maybe? We are not the type to complain that’s why it’s taken this long to reply but $400 plus dollars is a lot for us not to be happy.
No soap
Careful and efficient cleaning people
Moderate price
Several years of satisfied cleaning experiences with your company
Cleaning product successfully used for spot cleaning
Cleaned carpet seems to stay cleaner longer
Have no problems, however when I have had a concern, it was immediately taken care of.
Thank you for your service.
Joshua was extremely professional and very nice. Did a great job on our upholstery.
I am very pleased with the carpet cleaning that Cody performed. He is very professional and did a thorough and outstanding job. My carpet looks and feels fantastic. Thank you very much!!
Really like the way the carpets turn out. Your techs have always been professional and courteous.
Anthony, the technician from Zerorez, was outstanding. His customer service skills were A+ as was the job he did on my carpet. A "10" all the way.
Name removed
Service on December 10, 2019
They were very efficient and friendly.
Professional, thorough, no sales pitch, business like and friendly.
Nice polite employees