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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service and efficiency!
Always great service and carpets get really clean.
I have used Zerorez numerous times in the passed. I have an Investor who needed there carpet and tile cleaned quickly. I called and they were there the following morning. This patio home carpet was the worst I've seen in a long time. 2 Large dogs also live there for almost 3 years unbeknownst to me and the investor.
Needless to say, Darrell and his assistant did an outstanding job. Darrell said, "Unusual amount of Dog hair, it required a filter change after 2 rooms, they normally last all day".
They are my carpet/tile people to call.
Dion was great. He really took his time to get our carpet clean.
The cleaning seems to have gone well. The technician that came out was so great! He was very respectful and answered all of my questions and made sure I was comfortable with everything from the process to the charges. We were a bit surprised that the carpets were still a bit damp in a couple of places this morning, but they have dried completely now.
Very professional and patient. They were able to clean all of the carpet and made it look like new again. Amazing!
Product
Our tech was amazing!
Tech was knowledgeable and friendly. Carpets look brand new.
I am happy with the results of the carpet cleaning. However, I was not happy that the technician who did the cleaning did not wear a facial mask while inside my home. Your employees need to be instructed during this pandemic to wear a mask at ALL times.
Excellent results & excellent customer service skillls
Your service has always been great. However, the technician Dion, was absolutely exceptional. He took time to explain the process and how the chemicals they used were environmentally safe for our pets without trying to upsell me. He took his time with each room and the carpets never looked this good after a cleaning. They looked so good that we have decided to hold off on our hardwood install for a while.
Really complete job and carpets were very clean when done
Onsite person very good!
You did a great job Zerorez! Kevin is very punctual, professional and efficient. I highly recommend you to everyone.
Introducing yourself when arriving. Making sure equipment is operational before arriving.
On time, professional and my carpets look great!
Just bought house and had very dirty charcoal color grout on all tile floors. He did an excellent job cleaning and showing the true light grey color grout instead of charcoal. We new it was lighter just amazed at how clean it is!
I like that chemicals are not being used on rugs. I just had tile cleaned for first time and it looks and feels fantastic. When I call for appointment I am always greeted by a friendly voice and professionalism.
Carpets are cleaned without chemical residues!
Scheduling a carpet cleaning means my kids completely clean their rooms😉!
The young man was very nice and very polite.He did a very good job and I will call Zeroez again. My carpets were in bad shape but now look so much cleaner and smells good in my house.Thank you for your service.
Chase was quick and efficient
Amazing service! Will definitely use Zerorez again and have already recommended you to several people.
Every technician that I have ever had with ZeroRez from North Carolina and Arizona has been excellent.
They are friendly, but not too friendly. They are knowledgeable and also tell exactly what they are going to do.
Our carpets have never had real serious stains, but they were very clear if there was something that did not come out completely.
Our carpets feel fresh and not crunchy after they are cleaned by ZeroRez. It's the only carpet cleaner we plan to use.
I highly recommend them.
Our carpets were pretty dirty in some areas and Carson removed all the stains!! Our carpets have never looked better!!’
Carson was very professional, courteous and focused!!
Fast, efficient and fair.
Have already submitted my review. Will not repeat the accolades for JD and Trey.
Amazing and everything they claim!
The communication regarding the appointment was excellent, including a notification that the technicians were en route to the address. The technicians were polite and worked quietly and quickly. The results were superb!

Love how our floors came out. It was quick and done right.