Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86442 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2020 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Love how our floors came out. It was quick and done right.

Report a concern   August 7, 2020 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Customer service and efficiency!

Report a concern   August 7, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Always great service and carpets get really clean.

Report a concern   August 7, 2020 — Rated 10 out of 10 by Jim Dustan Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez numerous times in the passed. I have an Investor who needed there carpet and tile cleaned quickly. I called and they were there the following morning. This patio home carpet was the worst I've seen in a long time. 2 Large dogs also live there for almost 3 years unbeknownst to me and the investor.

Needless to say, Darrell and his assistant did an outstanding job. Darrell said, "Unusual amount of Dog hair, it required a filter change after 2 rooms, they normally last all day".

They are my carpet/tile people to call.

Report a concern   August 7, 2020 — Rated 10 out of 10 by Melissa Courtney Zerorez Phoenix
What do you like about our products and services?

Dion was great. He really took his time to get our carpet clean.

Report a concern   August 7, 2020 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

The cleaning seems to have gone well. The technician that came out was so great! He was very respectful and answered all of my questions and made sure I was comfortable with everything from the process to the charges. We were a bit surprised that the carpets were still a bit damp in a couple of places this morning, but they have dried completely now.

Report a concern   August 7, 2020 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Very professional and patient. They were able to clean all of the carpet and made it look like new again. Amazing!

Report a concern   August 7, 2020 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Product

Report a concern   August 7, 2020 — Rated 10 out of 10 by Nicole Sabolek Zerorez Phoenix
What do you like about our products and services?

Our tech was amazing!

Report a concern   August 7, 2020 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Tech was knowledgeable and friendly. Carpets look brand new.

Report a concern   August 7, 2020 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

I am happy with the results of the carpet cleaning. However, I was not happy that the technician who did the cleaning did not wear a facial mask while inside my home. Your employees need to be instructed during this pandemic to wear a mask at ALL times.

Report a concern   August 7, 2020 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

Excellent results & excellent customer service skillls

Report a concern   August 7, 2020 — Rated 10 out of 10 by Michael Franklin, Sr. Zerorez Phoenix
What do you like about our products and services?

Your service has always been great. However, the technician Dion, was absolutely exceptional. He took time to explain the process and how the chemicals they used were environmentally safe for our pets without trying to upsell me. He took his time with each room and the carpets never looked this good after a cleaning. They looked so good that we have decided to hold off on our hardwood install for a while.

Report a concern   August 7, 2020 — Rated 10 out of 10 by james day Zerorez Phoenix
What do you like about our products and services?

Really complete job and carpets were very clean when done

Report a concern   August 7, 2020 — Rated 10 out of 10 by M.U. Zerorez Phoenix
What do you like about our products and services?

Onsite person very good!

Report a concern   August 7, 2020 — Rated 10 out of 10 by Marsha Gaebler Zerorez Phoenix
What do you like about our products and services?

You did a great job Zerorez! Kevin is very punctual, professional and efficient. I highly recommend you to everyone.

Report a concern   August 7, 2020 — Rated 7 out of 10 by S.T. Zerorez Phoenix
What could we do to improve?

Introducing yourself when arriving. Making sure equipment is operational before arriving.

Report a concern   August 7, 2020 — Rated 10 out of 10 by Michelle Ferrara-hunter Zerorez Phoenix
What do you like about our products and services?

On time, professional and my carpets look great!

Report a concern   August 6, 2020 — Rated 9 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Just bought house and had very dirty charcoal color grout on all tile floors. He did an excellent job cleaning and showing the true light grey color grout instead of charcoal. We new it was lighter just amazed at how clean it is!

Report a concern   August 6, 2020 — Rated 10 out of 10 by Liz Maach Zerorez Phoenix
What do you like about our products and services?

I like that chemicals are not being used on rugs. I just had tile cleaned for first time and it looks and feels fantastic. When I call for appointment I am always greeted by a friendly voice and professionalism.

Report a concern   August 6, 2020 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Carpets are cleaned without chemical residues!
Scheduling a carpet cleaning means my kids completely clean their rooms😉!

Report a concern   August 6, 2020 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

The young man was very nice and very polite.He did a very good job and I will call Zeroez again. My carpets were in bad shape but now look so much cleaner and smells good in my house.Thank you for your service.

Report a concern   August 6, 2020 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Chase was quick and efficient

Report a concern   August 6, 2020 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Amazing service! Will definitely use Zerorez again and have already recommended you to several people.

Report a concern   August 6, 2020 — Rated 10 out of 10 by Kim Bryant Zerorez Phoenix
What do you like about our products and services?

Every technician that I have ever had with ZeroRez from North Carolina and Arizona has been excellent.

They are friendly, but not too friendly. They are knowledgeable and also tell exactly what they are going to do.

Our carpets have never had real serious stains, but they were very clear if there was something that did not come out completely.

Our carpets feel fresh and not crunchy after they are cleaned by ZeroRez. It's the only carpet cleaner we plan to use.

I highly recommend them.

Report a concern   August 6, 2020 — Rated 10 out of 10 by Gaspar Laca Zerorez Phoenix
What do you like about our products and services?

Our carpets were pretty dirty in some areas and Carson removed all the stains!! Our carpets have never looked better!!’
Carson was very professional, courteous and focused!!

Report a concern   August 6, 2020 — Rated 10 out of 10 by O.C. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and fair.

Report a concern   August 6, 2020 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Have already submitted my review. Will not repeat the accolades for JD and Trey.

Report a concern   August 6, 2020 — Rated 10 out of 10 by Heather Brickey Zerorez Phoenix
What do you like about our products and services?

Amazing and everything they claim!

Report a concern   August 6, 2020 — Rated 10 out of 10 by Randolyn Rosete Zerorez Phoenix
What do you like about our products and services?

The communication regarding the appointment was excellent, including a notification that the technicians were en route to the address. The technicians were polite and worked quietly and quickly. The results were superb!


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