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based on 84640 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality
My carpet always looks great when you're done cleaning it. Kevin was wonderful and very professional.
The carpet looked great - not sticky like previous cleanings.
I had to reschedule a couple of times for this service due to quarantine issues. They were helpful and friendly each time. The tech that was here was very efficient and did a great job. Smudges are all gone and the carpet is fresh and ready to go!
Thank you so much for taking care of my homeowner. Chris did a great job with the cleaning and was just a pleasure to work with. He communicated with what had been done at the house and I truly appreciate all of his help. I will definitely call you in the future for our flooring needs. Thank you again.
Carpets were very clean, no chemical smell or crunchy carpet; and the service was great. I would definitely recommend Zerorez to friends and family!
Once the carpet dried it looks like nothing was done. The same small stains were still there in the two spots I pointed out. I expected them to be worked through with the equipment and look good.
The carpet way nice and soft not crunchy and hard after it dried.Cameron was very knowledgeable about the product. He was awesome.
Service prompt and punctual.
The system that they use works very good and every one of the gentleman that have come out of been very very good have you zero res many times
Our technician was awesome!
Great job!! Great person!! Best ever!!
On-time service. Great job cleaning carpet. Good pricing
Clean and fresh smelling. No chemicals used. Looks amazing.
I'm very satisfied. Made my eight-year-old carpet look like new. Also cleaned the tile better than I have ever been able to get it. A bonus; the carpet dried very fast!
Everything was done fantastic
Rob was pleasant, courteous and did a wonderful job cleaning our carpets. He even explained how the powered water cleaner works and while I still don’t fully understand it I can tell it works well. :)
The technician was so great and professional!
Cameron was courteous and did an excellent job cleaning our carpets!! He explained the process and what to expect once he was through. Straight forward pricing. We'll call them again!! Thanks again Cameron!!
The people really impressed me! Hard working and did a great job, I will definitely have them Back!
The guy was very professional and he did a great job!
I thought getting my rugs professionally cleaned would have been better than just doing it myself. The technician was very polite and did his job. I just felt that my rugs weren’t as cleaned as I would have liked.
I have been using Zerorez for several years and have always had excellent service. The technicians are polite and professional; and, they do a great job. No chemical smell. I even had them clean the seats in my car and it looks great.
Great service
punctual - gave a window for service and showed up early in that window.
Professional - Explained the process. Gave alternatives/options for additional services
Had to have my carpets done 2 times in the same day, it was one of the worst carpet cleaning experiences I have ever had, I will say it was handled very professionally.
Awesome service and they are always willing to rectify an issue! Great product as well, my carpet and tile looks great!
You were easy to get an appointment with,
You were able to clean the areas on my rug that needed cleaning.
You use water and no harsh chemicals.
Good service and friendly people.
The consistency of the services