Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84639 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2020 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Carpets look great and feel so clean.

Report a concern   May 17, 2020 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Safe products and great job every time. Techs are professional and fast

Report a concern   May 17, 2020 — Rated 10 out of 10 by Janiece Gaddie Zerorez Phoenix
What do you like about our products and services?

Employees are very courteous and get the job done. Thank you

Report a concern   May 17, 2020 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

Excellent products with excellent service! Max was very thorough with our carpet cleaning. Thank you!

Report a concern   May 17, 2020 — Rated 10 out of 10 by Robert Nixon Zerorez Phoenix
What do you like about our products and services?

technician was very professional and he did a great job on getting my carpets cleaned and it was a reasonable price
I had a few stains from one of my pets and when the cleaning was complete they were unnoticeable

Report a concern   May 17, 2020 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Nice work!

Report a concern   May 17, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Our technician was excellent, patient, and explained everything really well.

Report a concern   May 17, 2020 — Rated 0 out of 10 by T.Z. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It took the technician 23 minutes to clean 900 square feet and you can’t tell it was even cleaned. 280.00 what a joke. I am asking for a refund. I have before and after pictures

Report a concern   May 17, 2020 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

This is my first time with Zerorez. My carpets look great and were done quickly. Great service, on time too. Now I want to see how they do when life resumes.

Report a concern   May 17, 2020 — Rated 10 out of 10 by Kimberly Nadeau Zerorez Phoenix
What do you like about our products and services?

The tech was friendly and professional. He did a great job.

Report a concern   May 17, 2020 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Quick and very professional.

Report a concern   May 17, 2020 — Rated 10 out of 10 by K.M.R. Zerorez Phoenix
What do you like about our products and services?

Every one was very professional from start to finish. Paul was extremely nice and did a great job at both places!

Report a concern   May 17, 2020 — Rated 10 out of 10 by Rob Kastens Zerorez Phoenix
What do you like about our products and services?

We've had Zerorez do our carpets once a year the last few years and each time the difference is noticeable. They do a great job and are very thorough. Each time the technicians have been informative and professional. They will continue to receive our business.
Job well done!

Report a concern   May 17, 2020 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   May 17, 2020 — Rated 10 out of 10 by Lucy Moore Zerorez Phoenix
What do you like about our products and services?

The people using the best products rpfesssionally.

Report a concern   May 17, 2020 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

The service technician was friendly. No chemicals

Report a concern   May 17, 2020 — Rated 0 out of 10 by W.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was like an up sell from the moment he got there. It was very disappointing from what we thought we were getting to what we actually got.

Report a concern   May 17, 2020 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

I like the product you use to clean. The carpet is dry when all done and its amazing feeling to run your feet in. Thank You ZeroRez!

Report a concern   May 17, 2020 — Rated 10 out of 10 by Beverely Brewer Zerorez Phoenix
What do you like about our products and services?

Everything smelled fresh and looked clean, the technician was professional, knowledgeable and respectful.

Report a concern   May 17, 2020 — Rated 0 out of 10 by B.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Do a better job

Report a concern   May 17, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Carpets always coming out beautiful!! Makes my house feel brand new again!

Report a concern   May 17, 2020 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

ALL WAS GOOD EXCEPT I WANTED THE RED AREA RUG CLEANED , BUT I DIDN'T
EXPLAIN IT VERY WELL. I SAID GO OVER TOP OF IT ( MEANT CLEAN IT), BUT HE
DIDN'T DO THAT.

I AM NOT BLAMING HIM (KEVIN) SINCE I DON'T THINK I EXPLAINED IT VERY WELL.
First name removed

Report a concern   May 16, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Carpets are very clean.

Report a concern   May 16, 2020 — Rated 10 out of 10 by D.O.C. Zerorez Phoenix
What do you like about our products and services?

It’s condo and fast... for my needs.

Report a concern   May 16, 2020 — Rated 10 out of 10 by Ben Steele Zerorez Phoenix
What do you like about our products and services?

I have had my carpet cleaned two or three times in the last twenty years . Never has it looked this good, It looks like it did when i first moved in. I am impressed with the results. The man that you sent out was very nice and took his time and made sure it was done right. A BIG THANK YOU ---------- Ben Steele.

Report a concern   May 16, 2020 — Rated 10 out of 10 by Joe Marr Zerorez Phoenix
What do you like about our products and services?

my tech who cleaned my carpets was Paul. He did a great job, and my carpets looked brand new. he was courteous and made a point to explain the process to me. Joe

Report a concern   May 16, 2020 — Rated 8 out of 10 by S.R. Zerorez Phoenix
What could we do to improve?

All ok

Report a concern   May 16, 2020 — Rated 10 out of 10 by Ray Blades Zerorez Phoenix
What do you like about our products and services?

Looked forward to getting more Power Water! It works great!

Report a concern   May 16, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez does an amazing job. The technician was very professional and explained extra steps he could take to get my pet stains out. The carpet looks brand new!

Report a concern   May 16, 2020 — Rated 10 out of 10 by Jorden Anderson Zerorez Phoenix
What do you like about our products and services?

Great customer service, tech was knowledgable, and the carpets looks BRAND NEW. With 8 animals, I never thought they could be this clean again.


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