Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84639 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2020 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

very professional technician - worked quickly with no down time. finished product looks great and feels nice and soft.

Report a concern   May 21, 2020 — Rated 10 out of 10 by Gregory Mason Zerorez Phoenix
What do you like about our products and services?

As usual... my carpet is now spotless. Love Zerorez! My Tech. David M., was very respectful and professional of our house but more importantly of our needs.

Report a concern   May 21, 2020 — Rated 10 out of 10 by Ben Chaney Zerorez Phoenix
What do you like about our products and services?

loved the professionalism and attention to detail in the cleaning of our floor!

Report a concern   May 21, 2020 — Rated 10 out of 10 by barry isler Zerorez Phoenix
What do you like about our products and services?

Tech that as sent to my home was excellent in all ways,job was done quickly and did not leave that typical chemical smell.The carpet feels much better after drying,not stiff and rough feeling.I am very happy with the service provided by Zerorez.

Report a concern   May 20, 2020 — Rated 8 out of 10 by M.D. Zerorez Phoenix
What could we do to improve?

We would have appreciated it if we were told in advance that the carpets would take 6+ hrs to dry. We couldn't move any of our furniture back cause we were told it would stain. Our tech told us he would leave foam stoppers to put our furniture on to avoid staining but he forgot. We had to check into a hotel for the night since we were unable to move our furniture back. Also, a portrait was shattered doing the cleaning. The carpets looked a little cleaner than before but sadly, it didn't seem to have been a major improvement like the pictures shown online. Despite all this, the tech was very nice and professional throughout this process

Report a concern   May 20, 2020 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Great product & professional technician!

Report a concern   May 20, 2020 — Rated 9 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very quick and efficient

Report a concern   May 20, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Great carpets look very clean and almost like new. We will highly recommend you to anyone who asks for a great carpet cleaning service

Report a concern   May 20, 2020 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

My technician was AWESOME, professional, efficient and friendly. My floors look great and it smells clean.

Report a concern   May 20, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The service tech was very professional and did an exceptional job. The carpet looks and feels great 👍.

Report a concern   May 20, 2020 — Rated 10 out of 10 by Don Rout Zerorez Phoenix
What do you like about our products and services?

The technicians are always prompt, courteous, and hard working. The results are always great. I always feel like I get my money’s worth.

Report a concern   May 20, 2020 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Excellent job and clean results. Joshua did a great job. Thank you

Report a concern   May 20, 2020 — Rated 10 out of 10 by Jason Chumley Zerorez Phoenix
What do you like about our products and services?

The customer service, professionalism and communication was top notch. This was a wonderful process and we can’t say enough great things about the entire experience and would recommend Zerorez to anyone with 100% confidence that whoever took advantage of their service would be 100% satisfied.

Report a concern   May 20, 2020 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Fast!!

Report a concern   May 20, 2020 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

Great customer service, prompt, friendly service provider

Report a concern   May 20, 2020 — Rated 10 out of 10 by Nicole Prior Zerorez Phoenix
What do you like about our products and services?

We appreciate the easy online scheduling. The technician was prompt and courteous, he laid out all of our options with clear pricing, and then got the job done quickly. Our carpets look great!

Report a concern   May 20, 2020 — Rated 10 out of 10 by Valerie Jorgensen Zerorez Phoenix
What do you like about our products and services?

Deon cleaned our furniture and it looks brand new. I was happy when I had the carpets cleaned but this takes the cake.
Thank you

Report a concern   May 20, 2020 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

The on-line booking process is simple. The cleaning team shows up on time. They did a great job cleaning our carpets while also taking care not to scratch doors, furniture, etc. The house smells great after the job is finished; no odors of cleaning materials/chemicals. I made my payment using my phone based on a text that I received which made paying quick and easy.

Report a concern   May 20, 2020 — Rated 10 out of 10 by Phyllis Shoemaker Zerorez Phoenix
What do you like about our products and services?

Proficient, fair prices, no chemical smell or residue

Report a concern   May 20, 2020 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

I was soooooo happy that the big stain came off our carpet! I tried. Couple of products and it didnt sirk. April came az nd went over z few times and it came out! I was so happy!! We will use you again when needed and recommend yo people. Thank you April!!

Report a concern   May 20, 2020 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

The technicians are very friendly and efficient and our carpet always smells and looks amazing after the cleaning

Report a concern   May 20, 2020 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Ease of booking and communication with company. Professionalism of technician and outcome of carpet cleaning. Trey was great! I would use your services again!

Report a concern   May 20, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The best service worth paying 👌 cleaned and cleared stains other companies left. Awesome!

Report a concern   May 19, 2020 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Lower your prices

Report a concern   May 19, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service and i love that the cleaning products are natural and safe for My Daughter and pets.

Report a concern   May 19, 2020 — Rated 10 out of 10 by Sharon Savage Zerorez Phoenix
What do you like about our products and services?

Quality service & product.

Report a concern   May 19, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Very nice and honest

Report a concern   May 19, 2020 — Rated 10 out of 10 by Rene Evans Zerorez Phoenix
What do you like about our products and services?

This is the second time I've used Zerorez. The first time the technician did an outstanding job. This time, I had a minor issue and it was corrected immediately. I would use Zerorez again. Carpet looks great.

R.E.
Paradise Valley

Report a concern   May 19, 2020 — Rated 10 out of 10 by Bethany Shillet Zerorez Phoenix
What do you like about our products and services?

Our technician was knowledgeable about carpet, extremely friendly and extremely thorough!! Very respectable, everything was explained and I actually enjoyed the online scheduling more than speaking with someone to schedule. It was fair pricing and my carpets look amazing!!

Report a concern   May 19, 2020 — Rated 9 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

The Tech, I think his name was Jeff, if not I am sorry. Anyway, he was very nice and did a good job. I will probably use Zerorez again


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