Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85716 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2025 — Rated 10 out of 10 by Stephanie Kerkorian Zerorez Phoenix
What do you like about our products and services?

I love the products they use. They clean and it stays clean longer. The gentlemen who came were professional and nice.

Report a concern   August 6, 2025 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Technician was on time and friendly.

Report a concern   August 6, 2025 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Arrived on time and cleaned all floors quickly and exceeding my expectations.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Jessica Gifford Zerorez Phoenix
What do you like about our products and services?

We got the kids rooms cleaned.they did a great job. Next we're doing our room and couches.

Report a concern   August 6, 2025 — Rated 10 out of 10 by Kim Wright Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   August 6, 2025 — Rated 10 out of 10 by Jamie Walsh Zerorez Phoenix
What do you like about our products and services?

Anthony was so attentive to detail and took his time on our job. The floors were very dirty because the house had been on the market for seven months with a lot of foot traffic.

We are so grateful that he took the time before we moved all of our stuff in so that the floors are clean!

Thank you!

Report a concern   August 6, 2025 — Rated 10 out of 10 by F.K. Zerorez Phoenix
What do you like about our products and services?

ease of appointment, schedule that works for me, profeincy of the technician.

Report a concern   August 6, 2025 — Rated 10 out of 10 by P.A.Y. Zerorez Phoenix
What do you like about our products and services?

Great service, cleaning products and technicians

Report a concern   August 6, 2025 — Rated 3 out of 10 by A.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had a big sectional cleaned. It was over $400 and afterwards I had to go back and re- vacuum the couch. There was still dog hair and crumbs left all over underneath the cushions. I also had to clean blue liquid off my hardwood floors after the technician left. The Technician was nice & respectful but I feel didn’t give me a quality job for the money I paid. I could have just cleaned it myself and did a better job. Pretty disappointed with this last visit I had with Zerorez.

Report a concern   August 6, 2025 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

The Zerorez Tech arrived on time during the arrival window and quickly yet thoroughly went about cleaning the carpet. It looks brand new. Thanks!

Report a concern   August 5, 2025 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Had tile floor steamed cleaned...... wonderful results

Report a concern   August 5, 2025 — Rated 10 out of 10 by Ninella Wall Zerorez Phoenix
What do you like about our products and services?

I love this company. I had tried several before nd my old carpets didn't look good. A relative told me about Zeroez so I gave it one more try. I was really hoping to get new carpet, but no. My carpet looked like new. That was quite a few yeas ago. I still only use them and tell everyone I know. My carpet is around 40 years old. They are reasonable, so easy to work with, the technician knows what he is doing, they are professional, friendly and quick. Would never think of using anyone else.

Report a concern   August 4, 2025 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Good cleaning job and dries fast.

Report a concern   August 4, 2025 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Very friendly, knowledgeable, prompt, professional.

Report a concern   August 4, 2025 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Whatever the upholstery technician pre-sprayed on the couch worked great and got all the dirt and doggie drool off. Couch had not been cleaned in close to 10 years

Report a concern   August 4, 2025 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Great service - the rep that came to my house was friendly, knowledgeable, and his work was superior.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Charles Newschwander Zerorez Phoenix
What do you like about our products and services?

My technician was on time and did an excellent job on my carpet. I have used zero ex on all my cleaning needs and will continue to do so.

Report a concern   August 4, 2025 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Person was nice, explained a lot of things to me.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Donna Coza Zerorez Phoenix
What do you like about our products and services?

On time. Great rep showed up. Cleaned well

Report a concern   August 4, 2025 — Rated 6 out of 10 by K.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet is still flat even after the cleaning. I would think it would have been raked or more cushioned. Can still see walked on areas and pathways. Didn’t see a difference in the carpet. In and out in less than an hour

Report a concern   August 4, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Mario was fantastic and did a great job getting the carpets and tile looking so good.

Report a concern   August 4, 2025 — Rated 9 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Very easy to schedule and very polite employees.

Report a concern   August 4, 2025 — Rated 0 out of 10 by L.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I contacted you the next day letting you know one room, the stains resurfaced and never heard back from you.

Come back and please see what you can do.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Steve Marr Zerorez Phoenix
What do you like about our products and services?

Enrique was awesome. He showed up on time and finished in a very timely manner - all while doing a great job on my carpets. He even wiped up any water that dipped on the tile. Excellent experience!!

Report a concern   August 4, 2025 — Rated 10 out of 10 by A.L. Moore Grimshaw Chad Johnson Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez for many years and have found them to be the best. We're pleased with the service, cleanness of the carpet, their accuracy, and timeliness.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Jon Winders Zerorez Phoenix
What do you like about our products and services?

Very professional and did a great job!

Report a concern   August 4, 2025 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The technician, Enrique, was friendly, professional and knowledgable. The results of the cleaning exceeded our expectations.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Jason Price Zerorez Phoenix
What do you like about our products and services?

Chris was amazing. He explained everything and made sure everything was looking great and smelling fresh before he left.

Report a concern   August 4, 2025 — Rated 10 out of 10 by Richard Wallace Zerorez Phoenix
What do you like about our products and services?

Our service was very good, and pleasant. We were told about your title service and we are planning to get that this fall.

Report a concern   August 4, 2025 — Rated 9 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez for years for cleaning not only carpet but also tile and upholstery. It is easy to get an appointment and the cost is very reasonable. The techs we have had are always friendly and professional. We will continue to use and recommend Zerorez!


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