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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
My carpet was dirty and spotted. Whatever is in your cleaning system does an amazing job. Sam was the service technician. He did an exceptional job. Very professional and truly committed to doing an excellent job. If there was a place to rate him, out of 1 to 10, he'd get a 20!!
Robert has always been very professional. However, this time he had equipment malfunction. The hose in the truck was not operating correctly and when he was working cleaning our tile a hose broke and water sprayed on our living room and dining room floor. It was obvious that he was "irritated" due to the equipment malfunctions. We wrote a check for $405. and he left and said that he would be back to complete the tile - there was some areas that were not totally cleaned. He was at our house September 6 and this is one week later. He told us that he would be back to finish the tile cleaning. It has been one week and he or your office has not called for an appointment. Therefore, we have "finished" cleaning the tile and grout and went to Home Depot to buy a "sealer". We have finished the work and want you to know that it is not a failure of Robert - just the equipment failed. If you need additional information, please feel free to call.
Name removed Hunt Phone number removed.
Work is completed on time. Carpets stay cleaner longer. Dependable workers
Carpets stay clean longer. Always ontime
The end result. The wood floor did not get wet and the carpet came out very clean. The technician was efficient and polite.
Your staff member was very courteous fast and efficient
the simple fact that no soap is used, and no fragrance, just clean carpet.
Excellent job was performed. Jorge took extra time in front of the sofa. By the next day there was much improvement. I will keep up with spots using t he cleaning kit and scheduled appointments.
The person who came to clean was very clear on what he was going to do and what my results would be. He worked quickly, yet thoroughly. I did not detect any lingering "shampoo" odors or residue. Because of an old dog, I had several urine odor areas; they seem cleared. He was well within the stated time of arrival.
When I called for an appointment, the person with whom I spoke was very polite and quickly booked my cleaning.
Low impact products that work and leave the house fresh.
The services arfe better than if I did it myself.
everthing thanks
I like the feeling and look of the carpet being thoroughly clean.
I like the thoughtful and courteous service (Robert was wonderful)
I like your fairness in terms of a call on a returned urine spot and only charing the difference between the 1st charge and the latest procedure.
On time! Carpeting was almost dry by the end of the day. You left very little heavy water in the carpeting in comparison to other cleaning services. Spots we thought would still have a trace were completely gone. Your technician, due to the humid weather, was soaked and not the carpet. Thanks to you! We will be back!
So far spot have not reappeared . Carpet looks great.
Excellent
Loved the soap free cleaning which worked wonderful on my carpet. My service tech "Robert" was on time, personable & knowledgeable. I would recommend Zerorez to everyone.
My serviceman, Gil, did a great job cleaning my carpet. My carpet had several resistant stains from animals and they were all removed.
SAM DID A GREAT JOB. I WILL ASK FOR HIM NEXT TIME. THE CARPET LOOKS GREAT !!!!
Received great results at two different locations with the cleaning of our carpets and chairs and one area rug. Also the technician was very helpful and knowledgeable.
The technicians and office staff are extremely cordial and helpful. Robert Keith did an amazing job in getting out carpet stains. Couldn't imagine using any other carpet/floor cleaning service.
Carpet looks amazing. Very happy.
My carpet looks like new. Larry is awesome. It is very fast!
Very friendly service and worked with me on places that needed done over a few times because we have such light carpet. There is one area we noticed after the gentleman was gone that we should have had him go over one more time.. I bought some of the product and will try to get the area cleaner myself but sure wish I had seen it while he was here. Thanks for a good job. This is our first time using Zerorez so hope it will stay cleaner longer than using soap.
I like the zero residue and the friendly workers
Products are green. Service is fabulous!
Prompt and thorough
BS"D
You get the stains out and they stay out.
No soap!!!

Love the service and the technician. My only reservation is that there is no one on the phones on the weekend. And if you have an issue you're stuck.