Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 10, 2013 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Non toxic first and foremost - we are a "green" family. Brett is always so pleasant and efficient also.

Report a concern   October 10, 2013 — Rated 5 out of 10 by A.R.N. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Cleaning worked really well in some areas, and poorly in others. Technician too defensive to discuss why.

Report a concern   October 10, 2013 — Rated 9 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Robert was very thorough in cleaning our carpets

Report a concern   October 10, 2013 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Great job cleaning the carpet without the residue.

Report a concern   October 10, 2013 — Rated 0 out of 10 by P.H.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician moved furniture to clean the carpets and charged me extra to move the furniture. The technician dislodged the antenea from my router and either threw it away or vacuumed it up. I now cannot access the internet because the antenea is missing.

Report a concern   October 10, 2013 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

No soap residue

Report a concern   October 10, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Great customer service.

Report a concern   October 10, 2013 — Rated 10 out of 10 by Robert Reading Zerorez Los Angeles
What do you like about our products and services?

Professionalism and environmental friendly products

Report a concern   October 10, 2013 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

carpet cleaning

Report a concern   October 10, 2013 — Rated 10 out of 10 by Catalina Quintero Zerorez Los Angeles
What do you like about our products and services?

The safest and most thorough carpet cleaning of all the cleaning companies. No residues, no chemical smells, no harsh, unsafe cleaning products. I wont use anyone else.

Report a concern   October 9, 2013 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

I have never been able to remove some of the stains which your product did. I was very pleased with your technician, Terry, and will request him again.

Report a concern   October 9, 2013 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Sam was extremely helpful and kind. The service was great and did not take too long. My carpet dried in less than 24 hrs. I used zerorez based on good reviews and I will use them again in the future. Sam was great!

Report a concern   October 9, 2013 — Rated 10 out of 10 by M.Z. Zerorez Los Angeles
What do you like about our products and services?

Your company is truly professional from your customer service contact to the technician. The carpet looks great. We appreciate your work.

Report a concern   October 9, 2013 — Rated 10 out of 10 by T.P. Zerorez Los Angeles
What do you like about our products and services?

Friendly clean thorough and my house looks great!

Report a concern   October 9, 2013 — Rated 10 out of 10 by T.K. Zerorez Los Angeles
What do you like about our products and services?

The results were excellent! Love that no chemicals are involved thus no leftover 'smell'. I have already recommended Zerorez to friends at work today!

Report a concern   October 9, 2013 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with the technician, Jose, who did a very good job on my dirty carpets. All the spots were removed, and the carpets dried within afew hours.i

Report a concern   October 9, 2013 — Rated 8 out of 10 by C.R. Zerorez Los Angeles
What could we do to improve?

don't know

Report a concern   October 9, 2013 — Rated 10 out of 10 by Moira Howmann Zerorez Los Angeles
What do you like about our products and services?

I like the fact that there is no residue left behind and that carpet dries quickly. Also, the technicians you have sent out are very nice and do a great job. Robert was here last time and I was very pleased with his professionalism and the work that he did in a timely manner. Thank you, Robert.

Report a concern   October 9, 2013 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

clean products, no soap

Report a concern   October 9, 2013 — Rated 10 out of 10 by W.H.B.C. Zerorez Los Angeles
What do you like about our products and services?

The quality of the carpet cleaning. The professionalism of the cleaners and the timeliness of their arrival.

Report a concern   October 9, 2013 — Rated 1 out of 10 by L.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I asked the technician to show me a sample of how he could clean the grout in my bathroom for a future service. As a result he etched my travertine floor. Now I have dull marks around the area he cleaned. In addition, after the carpet was dry we began moving the furniture back in the room and noticed several areas where the color in the carpet had been taken out. This is the second time I've had Zerorez clean my living-room carpet. The first time I asked him to clean my flagstone dining room floor as well. In the process the entire finish on the floor melted off and my flag stone is dull and rough. I let it go last time but after this second round, I'm really upset.

Report a concern   October 8, 2013 — Rated 7 out of 10 by E.B. Zerorez Los Angeles
What could we do to improve?

Carpets in hallways and in my unit look good. I am disappointed that there are water spots on my hardwood floor that I have not been able to remove yet.

Report a concern   October 8, 2013 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

John Mijaries did an excellent job. I have used Zerorez many times here and also in our house in Arizona and have always been satisfied but John's work has surpassed all the others.
Yes, I shall definitely continue to rccomend Zerorex to my friends

Report a concern   October 8, 2013 — Rated 9 out of 10 by Andrea Robinson Zerorez Los Angeles
What do you like about our products and services?

Cleanliness, courtesy, efficiency

Report a concern   October 8, 2013 — Rated 10 out of 10 by Darlene Gidley Zerorez Los Angeles
What do you like about our products and services?

Fast, great job, carpets quite dry

Report a concern   October 8, 2013 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

The actual work performed is excellent; the Technician takes proper care to carefully work around large pieces of furniture, attends to particular stains and/or spots and is very courteous and friendly.

Report a concern   October 8, 2013 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Awesome job and professional service all the way around!

Report a concern   October 8, 2013 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Serviceman was friendly and helpful!

Report a concern   October 8, 2013 — Rated 10 out of 10 by Marie Saale Zerorez Los Angeles
What do you like about our products and services?

The fact that you use water - I think it has preserved our carpet wonderfully for almost ten years. Also, your technicians, Robert in particular, seem to go above and beyond what I could ever ask for. I'll never use anything but Zerorez. Marie Saale

Report a concern   October 8, 2013 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

Everyone is very professional, arrived on time, did a great job


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