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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They arrive at the time promised. they are courteous and do a good job.
I like the fact that there are not a lot of chemicals used to clean my carpets
My carpet looks beautiful and the service tech was a delightful young man. Was there on time and did an amazing job. Would use again in the future
Prompt, efficient did a beautiful job on the carpet stretching, cleaning and the tile. I was delighted!
The customer service is excellent and the quality of work is highly recommendable.
Zerorez is the ONLY carpet cleaning company I will ever use.
First of all the carpet looks GREAT! The technician was efficient, polite, and prompt. Though I was given a 4 hour window of when he would arrive, (a very common practice with service related technicians), this is the FIRST time I have gotten a call from a technician at the very beginning of the window of time telling me exactly when he would be arriving so that I could manage my morning while I waited. The technician explained everything he was going to do before he began, and then what he had done when he was finished. I have already recommended Zerorez to my friends and family.
My carpets have always looked great after you have cleaned them (except for 1 time); and I have had you do them for years!
Pleasant willingness to come back and determination to get stains out.
You have a great product that makes the carpet look like new and great service that does a thorough job in cleaning all the areas.
we were not able to see the final product but everyone said your technician did a great job
The guy did a great job and the prices were very fair for the quality of the work.
The product for shampooing the carpet.
My OLD carpets look amazing. I didn't realize just how dirty they were until I saw the first
patch of clean carpet. Dana was great. He was professional and and so thorough. Your ads are
really true!
Gail Gibbs
Great work! Nice, polite technician.
Brett is very consciencious and does the job quickly and has a great attitude.
First name removed associate that came to give First name removed estimate was by a long shot First name removed most professional of all First name removed companies representatives that I met with. He ultimately was First name removed reason, along with First name removed quote price First name removed reason we chose Zerorez
Very effective and friendly service.
Technician is very pleasant and responsible, carpet cleaning is effective.
The service guy always shows up on time and makes sure I am satisfied with this work.
Fast / Looks like it cleaned well
My carpets look brand new and there's no chemicals to harm us or our pets
No harse chemicals and very nice and efficient service.
I had pet odor to be removed. The tech was very informative, and did a great job. However, the smell is still there... I would like to have more information at the time of service on how to rid odor, and what to expect, etc.
We have had our home cleaned once a year by Zerorez for three years running, each time has been an excellent experience! The tech's have been very courteous, friendly, and hard workers. They have cleaned our carpets throughout our home leaving them looking like new! Just as the commercial says, the carpets stay clean much longer than typical cleaning companies we used in the past, and the cleaning does not wear or unravel the carpet yarns. This time we had to request that the tech' return for further cleaning. An area of very light carpet that is in a high traffic area, ( we currently have 4 adults, 3 young children, and 2 dogs living here!!) had become very dirty and after it was cleaned, as it dried, some of the dirt came to the surface. We called the company and they immediately scheduled an appointment! Our tech returned, happy to reclean the area and it dried perfectly! We appreciated the attitude of the company and the hard working tech' to get that right, with a smile! We happily recommend Zerorez to all our friends, family, and neighbors!
(you may use my first name; Kathy to promote Zerorez!)
Mr. Keith was very nice and did a great job on our carpets.
Service was outstanding, first time using the products in my home but used them in my business office and felt they also were outstanding
I LOVE the job well done by the tech that came to my home. He worked very diligently to remove the pet odor on my carpet. (It took two visits; but it was worth the second trip). He was very informative about the process of cleaning carpet. He was very careful with my furniture and the protection of it on the damp carpet. I am so excited to find the perfect solution to not using soap on my carpet, not extracting it and having a residue when it drys. Also, my carpet was dry in 6-8 hours verses a day and a half, like before. When I vacuumed the carpet after it dried; it was fluffy, like new, not matted down.
THANK-YOU ZEROREZ.
Is green and does a great job cleaning
No soap residue
Associates and speed