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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Overall great Customer Service. Joe was great!
Great service and easy to work with.
They do the job!
Super service, very professional, and amazing results!
Professional. Good results.
Customer service, notification ahead of arrival and quality of service were excellent. Pricing was about 25% higher than my previous company so cost could be more competitive.
My carpet comes clean! Our technician, Jorge, was very informative, thorough, and friendly.
This is the second time Marcel came to clean my carpet. He is wonderful and did an excellent job.
I like that there is no residue, exactly as you state!
Stains and odor from a bad accident were removed and the technician even came back a second time to remove additional stains when they were located a day later. It was a tricky and messy job and I couldn't be happier with the results and the two technicians that helped me retain my sanity! Thank you so much!
Prompt. Technician showed up on time and did very well. Thanks very much.
Results, friendliness and professionalism of your technician.
No chemicals, carpet clean and very knowledgeable and friendly staff.
dependable and knowlegable
great service and beautiful results!
I am very happy with how clean my carpets are right now. I am anxious to see if any of the stains will come back.
tThis is the second time we have used Zerorez, once for tile and once for carpet. Both times the representative they sent was friendly, courteous, and knowledgable. The products used were excellent and the finished work product was outstanding. I will use them exclusively from now on.
The fact that your system cleans the carpet without leaving residue.
On time,friendly service. Did a great job. No chemicals to harm the pets.
The pet spots are back and we are unhappy.can you try again to remove them?
Our carpet was cleaned on Wednesday. It is now Saturday and it is still wet. We have fans going. It also still has a damp smell. We were told that it would be dry in 4-6 hours.
Great service and our carpets look brand new. I will definitely be calling you guys next year.
Jeff, I was very disappointed with your reservation system . I wanted to schedule the work to be done at 8:00 Am and the lady told me if I wanted to do that I had to schedule it 10 to 14 days in advance, so I did. 8:00 AM came I had all the people in the condo move everything and my tenate had all his stuff moved at 8;00 AM Your truck din't come. I called and they told me the driver would be their between 10:00 am and noon. I talked to Justin and had strong words with him and got your truck there at 9:30 AM. Gill did a great job.
I am impressed with your cleaning process. Your guys are very efficient and professional. I think that your charges are very reasonable.
People are always nice and friendly and you always manage to get the animal stains out better than any other cleaning service.
I get super clean carpets that seem to stay clean for a very long time!!! And I love the fact that theres very little moisture left on the carpets so a quick drying time!
Zerorez cleaning is outstanding. My carpet looks like a brand new carpet again and all the stains are gone and feels fresh again. PTL!
You were there when you said you would be, the job you did was first rate, and the charges were what they were stated to be.
Excellent technicians,chemical free, always pleased with Zerorez from call in to job complete
Thanks Sam
Carpet and ceramic floor look so clean and new. Love the idea of not using harsh chemicals. Was very happy with zerorez technician who did a great job.