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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very helpfull, friendly and efficient. A. good experience.
thoroughness and courteousness of the workers.
My carpet is old but cleaned up beautifully. The technician, Jorge, was great! I will ask for him again.
EVERYTHING!I am a first-time customer, and I will happily tell my friends about your services. My rugs never looked better, service was on time, your personnel was not only helpful, courteous and exceptionally good at his job, but he also made some good suggestions, which were very much appreciated.
Very good service people and a good product
I like that their is no residue chemicals on my carpets because I have pets. The only suggestion I have for improvements on service calls is that the technician wear paper booties while cleaning the carpets & afterwards because their wear work boots. Other thatn that I am very satisfied.
This is my first time using Zerorez and I am hoping because it is mostly water that the carpet will stay cleaner longer.
The carpet is clean...without residue that picks up more dirt. I had my sofa cleaned as well and I couldn't have asked for better results. I am a returning customer!
Eliminate the $15 gas/transportation charge.
Gil was on time, professional, courteous, pleasant, easy to talk to. Answered any questions
I had. The carpets look great. It was a very good experience. Thank you. First name removed Holtz
Robert!! Even Jerry commented on what a great job Robert does! Sandy Ridout
1. Not all dirt came out- especially my floor and chairs.
2. Flash board (wooden board next to the floor) got dirty from the cleaning. would be great if staff remembers or trained to wipe it.
3. Price is high
Does not harm pets. Very good for getting out stains.
No residue. Excelent service.
punctuality, the serviceman was polite and on the ball.
Stains came back in 2 days and there were more stains than before.There are uneven marks on the carpet where they cleaned, and white marks in some places.
It really cleans and spots don't come back
I just like the fact that our carpet looks as good as the day we moved in.
Thorough job, well trained professionals that are courteous and personable.
Every technician has been dedicated to doing a great job.
My carpet stays clean much longer.
The gentleman who cleans our furniture & carpet is so friendly & always does such a great job. He is very professional & thorough. I would recommend him to anyone. We are very happy with your company.
I am a returning customer and like the fact the carpets dry in a reasonable time.
the carpet stays clean longer and I dont worry about chemicals. Marcel is easy to work with, on time and he always does a thorough and excellent job on my carpets.
no chemicles
I like the people and the service - very nice. Plus my carpets look great when you leave.
It's very green and there is no chemical smell following the cleaning.
The Customer Service and technicians were very friendly and easy to work with. I was reccomended by a few co-workers and would highly reccomend your services to anyone who asks.
First, the fact that there is no soap involved in cleaning my carpets, just water, which seems a much smarter way to do the job. Secondly, and most important, the service representatives that come out. Every one I've had in my home has been friendly, thorough, professional and knowledgable. Two weeks ago Brian was here and I would definitely request him again!!!
Thank you for being the top rug cleaning company in the industry!
Polite professional employees. No soap residue.
On time, quick, thorough.