What our clients think of us!

Dog urine stain still visible even after extra deep cleaning.

Careful with products and equipment. Our floors look clean

The fact that there is no use of "soap" and therefore the carpets do not attract dirt as quickly as other processes. I also believe my carpets are cleaner than if done chemicallyh.

Attention was taken to my complaint of February cleaning.
Trainer Larry trainer w/trainee Wilson corrected the stain problem I had.
I have tried to download invoice to no avail. Please send by mail.

I appreciate how professionally Zerorez conducts their business. They are polite, responsive and engaged from scheduling until the job is done. The technicians are always good about arriving on time, surveying the task, advising how they will proceed and then doing a great job cleaning. In addition, they are clean cut and have excellent manners, giving me many reasons to keep calling them back.

Our carpet was seriously stained from our dog. Larry and Wilson, a trainee, were great. Larry explained what could be done to clean up the stains. They were friendly, professional, and did a fantastic job. We were very pleased with the results.

Zerorez Setvice Representative Robert is very knowledge and helpful.

I like that you don't use chemicals. My carpets look new.

Your employee was on time and pleasant and offered helpful suggestions at my request. Also, he was able to get out a spot that previous cleaners were unable to remove.

The carpets look great after they are cleaned and the technicians are professional

Great service and product

Be sure to note customers changes eg. I called back to change my appt. and apparently this change was not made by the ofc. Causing a inconvience to me as my 2-4 pm appt. turned out to be 6:30 on a Friday day before my vacation.
I would recommend u but would tell anyone to be sure to call the day if your appt. to verify so you don't have to sit around waiting for your tech who might not show-----less aggravation!

Professional quality, no odor, no detergent, friendly and accommodating service, friendly professional staff.

Brian was friendly, clean and professional.
It cleaned fantasticly

Thoroughness of the job and friendliness and trustworthiness of the technicians

Timley,professional

Carpets and furniture got very clean. Had very good impression of the person who did the work.

When I first had Zerorez do My carpets, it seemed like the technicians really wanted to do a good job and of course the prices were more reasonable. Now it seems like they are on a time restraint, and want to hurry-on to the next job. I had my carpets re-done and they look much better--I also watched as the technician clean the carpets this time.

I made an appt for 2-5pm. The cleaner showed up at 12:30 and I was not able to do it at that time. The cleaner was not happy when I told him to come back at 2pm. I called the company and we discovered that he'd be calling my home phone which is only used for out going calls. I gave the woman my cell phone again as that is the only line I answer. I was expecting him back at 2pm. At 3:10pm I get a call from a different cleaner, again on my HOME line saying he was running a little late and would be there in 20 minutes. I said that was fine. Breain came this time and was much friendlier and more professional than the first person that came which was a relief. However, the woman that set my appointment told me that he would be bringing his own alkaline water which leaves no residue. So I was confused when Brian asked where the water spigot was. He told me that they no longer bring the big water tank and that the new vans had a machine that converted the water inside. So it really isn't a big deal, I hired Zerorez because of the reviews online and the fantastic results that were reported. So far so good, but that's usually the case right after the cleaning. What gave me pause about recommending your company was the lack of communication within it. The results would have to be stellar and it is still too early to tell.

Your service

Very effective cleaning method. Also, Marcel (and other techs) are courteous, professional and knowledgeable when cleaning our carpets and sofas. Thank you.

Night and day difference, better than brand new. Very little time out of my day, and the tile floors have never looked better. I would recommend this company/service to anyone. Thanks again, Firefighter G. Giacomini

Your technician was professional, efficient, and friendly.
They put down blankets to protect my floors from the hoses, and corner protectors for my wall corners to protect them! No other company has done that!
Thank you,
Holli

The extra mile your company went to help with an antique chair with pet stains was remarkable, effective and appreciated very much!

all of your techs are friendly fast, and efficent,and does a real cleanjob thanks.

Fast, efficient and a great job. My carpet is 20 years old and after Zerorez is done it looks brand new every time. There is no weird feeling to the carpet like there is a residue on it. Just clean carpet.

No soap

Fast and extremely professional. Did the best cleaning of my way too dirty carpet in our living room. It had pet "accidents" not only from my pet but previous tenants from ten years ago. I didn't realize the carpet was white! I am a very satisfied customer and plan to promote ZeroRez to everyone I know that may need their carpets cleaned. BRAVO ZeroNet. Another customer that will brag about you. Jose Escamilla - Producer / Director / Editor / TBLNFilms.com

excellent cleaning of carpets, professional and polite staff ! Would never use anyone else

Your technician was very courteous and did a great job thank you