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based on 35250 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service all-around. Thank you !
Knowledge of product
The service tech was very professional and helpful. He did his job very quickly.
While cleaning my shower the shower door glass was scratched, I called the office and was told someone would call me back. I'm still waiting. Very disappointed, heard they were very good, but found out the heard way not true.
Carpets are cleaner than any other service.
Mr. Livingston is very efficient and hard working and completes the job faster than I could ever imagine.
I highly recommend Zerorez.
It works. No soap, no residue. Courteous and fast service.
I like your water based cleaning along with your excellent service.
Chemical free
This is a wild approximate guess -- I don't have any recent (last 6 to 10 years) for comparison, but don't have any complaints about your service.
My carpet looks great!
The method of cleaning is safe, thorough and leaves no "shoe cleaning" soap residue. Technicians are knowledgeable, hard working and take great care in obtaining customer satisfaction. Robert recently refinished our large stone living room table and obtained outstanding results. Excellent service, results and affordable pricing are the standard for Zerorez.
Bill Martin
Fountain Valley
The job was done well. What I didn't like this time. Service was not consistent with past experience from zerorez. The first tech I had (few years ago) may have went above and beyond. He was sincere and even offered to smooth out the slack in certain areas where carpet was loose and didn't ask for an additional charge. This tech viewed the area and seemed to be looking for other ways to charge me more money. And insisted that he would have to charge me an additional $35 for my small hallway. After going back and forth he found on the work order that my hallway was included and no additional charge was needed. So I guess the first tech spoiled me and I was expecting the same. Both did a good job with the carpet.
Good customer service. Brett did a great job. Would still like more floors done. Thanks.
How friendly, considerate and professional your workers are.
friendly staff and chemical free
We used to have a spotless carpet with the older (bigger) trucks. We usually get a stain or two that ghosts back now though after a few days.
You do a good job.
Prompt, professional, polite service paired with a beautiful result.
We're sold on ZeroRez !
I've always been very happy with the quality of the work and your reliability. I like that you don't use soaps that will leave a residue on the carpets.
Cleaning solution and quality.
I liked the way that the carpet felt after being cleaned and I loved how cleaned they looked.
Very good job cleaning the carpet. Friendly service and easy to make appointment. Uses water to clean carpet instead of soap.
Your customer service was very good. When I had an issue you took care of it,your technician was very nice and helpful. No need to change
Service was timely,did great job- carpet much cleaner than I thought it could be ( old& lots of stains)
Dennis was on time, very careful, quick and id a great job.
Cost is substantial.
Great product.....my 20 year old carpet looks brand new after a Zerorez cleaning. And excellent work of the technician, Robert, who works very hard to get out all of the spots.
Always a thorough job, nice technicians and very pleasant.
Prompt and very professional service