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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Out technician, Michael, was on time, polite and friendly. He thoroughly explained the pricing and Zerorez cleaning process to me and did a fabulous job cleaning our tile, upholstery and carpet. Everything looks fantastic!
I have used your services twice and both times we were on time (or earlier), professionals, got the job done quickly and perfect. I would definitely use you again. Thank you.
Our carpet is so much brighter. Kennedy was very professional
Very good. will Will use again. Robert was very personable.
They do a great job of getting things clean, but more importantly to me, getting out the smells left by my dogs.
my carpet is clean when you are done
Service is good, carpets dry quick;u, no chemicals
The stains in my carpet never come back.
Your carpet techs are clean and efficient. Carpets come out very clean.
The product is good. My carpets are so clean and my tile came out great just like new. The service was top of the line. Will never use anyone except Zerorez.
The service was great, the tech really seemed to know the process and was very thorough in explaining it all. My carpets look great!!
Good job cleaning and the technicians area always knowledgeable, neat and courteous.
Spotting treatment was not effective. Most of the spots still remain.
Tecnhician did a great job. Took his time to get the spots / stains out.
Like the fact that there is no soap residue.
Technician spot cleaned the arms of our recliner. We will book him to come back and do the full chair and our two couches
I loved working with the Zerorez Tech. He was very knowledgeable, helpful and friendly. I was VERY happy with the result. My carpet looks so nice. Thank you.
Carpets are cleaner than the dry carpet cleaning service I had been using and the price was less!
no chemicals. Fresh smell afterwards.
Knowledgeable, professional service provided
Great
The carpet was more wet than expected. Payed more than expected.
Carpet stays cleaner,longer with your cleaning service. Don't know why, but whatever you do works better than the rest.
Also your employees that we have had are quite friendly, clean cut and do a great job.
The product, friendly people.
The obvious...no residue. It is an amazing transformation. I had 2 vehicles cleaned at the same time as the carpet in my house; my boyfriend's truck upholstery and carpet and the carpet and floor mats of my car. Seriously brought them back to new vehicle status !!
It seems I do not have to vacuum my carpets as often since they've been "Zerorezed". Dennis the technician was very professional and informative with an attention to detail I totally appreciate.
The clean products are what brought me to Zerorez and are what keep me with the company. Most recently, however, I had very positive interaction with Justin, one of your managers, who helped work through some questions I had and resolved the underlying issues. That was very reassuring and a good reminder about Zerorez' commitment to customer service.
Thank you!
You usually make the carpets look like new
Friendly, knowledgeable tech, timely, meticulous.
Easy Fast clean
Pleasant serviceman. Pretreated as requested Looks grreat.
I've been with you since the beginning. Your customer service staff is excellent. The technicians that come out know the product, provide great service and the results are excellent. I like the fact that there is no soap used. Prior to using your company I used the usual companies, it actually took several cleanings to get the soap residue out. Once this happened the carpets looked better and better.
I wish you would go back and accept AMEX. And it would be nice to have the same technician if possible.
Thank you
RP Irvine, CA

Courteous employee and very professional