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based on 34667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very effective cleaning method. Also, Marcel (and other techs) are courteous, professional and knowledgeable when cleaning our carpets and sofas. Thank you.
Night and day difference, better than brand new. Very little time out of my day, and the tile floors have never looked better. I would recommend this company/service to anyone. Thanks again, Firefighter G. Giacomini
Your technician was professional, efficient, and friendly.
They put down blankets to protect my floors from the hoses, and corner protectors for my wall corners to protect them! No other company has done that!
Thank you,
Holli
The extra mile your company went to help with an antique chair with pet stains was remarkable, effective and appreciated very much!
all of your techs are friendly fast, and efficent,and does a real cleanjob thanks.
Fast, efficient and a great job. My carpet is 20 years old and after Zerorez is done it looks brand new every time. There is no weird feeling to the carpet like there is a residue on it. Just clean carpet.
No soap
Fast and extremely professional. Did the best cleaning of my way too dirty carpet in our living room. It had pet "accidents" not only from my pet but previous tenants from ten years ago. I didn't realize the carpet was white! I am a very satisfied customer and plan to promote ZeroRez to everyone I know that may need their carpets cleaned. BRAVO ZeroNet. Another customer that will brag about you. Jose Escamilla - Producer / Director / Editor / TBLNFilms.com
excellent cleaning of carpets, professional and polite staff ! Would never use anyone else
Your technician was very courteous and did a great job thank you
timely, professional, and so far the outcome appears effective
safety;eg: no toxic products. Rugs dry quickly
Billing was unclear, and pricing not what I expected.
On time, good result
Service great, associate most helpful, knowledgeable, professional. Already recommended to a friend. Thank you. Name removed
very professional; excellent cleaning;
Professional service and a quality job
timely , done correctly . Rugs look great
The carpet cleaning is excellent. The cleaning of the flagstone dining room floor borders on unacceptable.
Cleaning leather furniture is not your forte. Would suggest not using a combined cleaner/conditioner. Quality separate products always do a better job. Realize a combined product is faster, but the end result is not as good.............
Tony Scherrey
We like the fact that the cleaning is done with no soap which will not leave a residue. This will extend the life of the carpet.
I like that you were on time and called 15 min prior to arrival. The technician was very efficient and knowledgeable. The carpet is very clean. It does take longer to dry than most cleaners do but the result is good.
Love that there are no chemicals! Our technician was friendly and fast. Heard the advertisement on KFI radio and when I walked into my house I decided, this house needs a good cleaning. We have pets and the smell before was dreadful! Now you wouldn't know we had any pets let alone 5!
If I could give DAVID a 12 I would do that. When I called to make the appointment I requested someone with more experience as when I had my carpets cleaned this past June, I wasn't satisfied. David arrived at my house early and was very polite. He was VERY knowledgeable and answered all my questions. I really like his philosophy which is to treat each customer job as if you were doing the job for your own family. I also like the fact that he showed up before the 8-10 time block. His philosophy is if you show up on time you are late and if you show up early you are on time. I liked that! He worked VERY hard cleaning my carpet (which is about 16 years old) Not to mention the fact that I have 3 children and 3 cats who can be very messy and I had the carpet to show for it!! He did a fantastic job on my carpet and it now looks practically new. Even though it was a gloomy rainy day when I got the carpet cleaned, I noticed it still dried faster than on previous appointments. I am very satisfied with the results and the next time I have my carpets cleaned I will DEFINETLY request David again!
just received a quote for services and booked appointment for 11/11/13. Tech Dennis Smith was very friendly and knowledgable and patient to explain services and cost. Cannot give feedback yet till services are rendered.
You guys are the best! The people who work at our home are courteous and efficient. Thank you for being there for us. Tom and Sheila Thorkelson
Zerorez gets stains out - some that have been there for years.
Zerorez gets stains out that other carpet cleaners have been unsuccessful to remove!
Prompt and professional. Fast drying.
Deliver all you promise! a wonderful company - I am trilled with the service.
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