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based on 35249 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet stays clean. Technicians are careful of the floors and furniture.
1. An actual, intelligent person answers the phone 2. Arrival times are monitored and are kept (i.e. a 12:00 - 4:00 arrival is then tapered to 12:00 -2:00 and then tapered to 1:00 - and staff actually arrives.). 3) Staff is friendly and efficient. 4). The furniture is cleaned well with no mess or smell. 5). Drying times are correct. 6) The money spent appears to be worth the effort that went into the entire operation.
Pricing was up front, service was pleasant & fast.
Because they are consistently professional and the Zero Res staff is also amazing - Brian and other representatives that have been to my home represent Zero Res so well and they are a pleasure to have in my home!
The service tech was very professional. He arrived on time and did a very good job.
Excellent People on the phone and the service tech especially
Very easy and efficient.
Great service and often get deals for cheaper rates!
The Green Technology that is free of soap.
Friendly people and I like no soap on my carpets. I loved my tile cleaned, usually too expensive, but with the end of the year deal
it was more realistic.
Quick response -carpet less wet when finished - clean appearance of technician and vehicle -
arrived on time.
I love that they don't use soap or chemicals. My area rug ended up softer and very clean. The customer service was great, even though I requested an appointment with very little notice.
The gentleman that did my carpet cleaning was very personable and did exactly what I had contracted to have done. He did a wonderful job -- well above my expectations. He also cleaned two chairs for me -- and again exceeded my expectations. I am more than pleased.
Less expensive
no chemicals and superb service.
carpit loks amazing.
It cleans well.
Absolutely loved the technician Robert. Great service, excellent process and results.
Alway looks great and stains never come back
professional, solutions don't smell, it works! Dennis is super friendly and efficient
Gil was my technician and he did a fantastic job. He was prompt, courteous and went above and beyond for me. I will definitely use Zerorez again and will ask for Gil directly.
Carpet looked brand new.
Evironmentally conscious, non-toxic, effective, long lasting.
Efficient, extremely clean and within reason. It doesn't get any better.
The Carpet cleaning - a 10!
In the past, we have used you for sofa cleaning - a 10!
However, we had our wood floors done this time...and we will not be using that service again. Immediately after the Tech. left, we were walking on the wood with socks on...did not even put furniture back for 36 hours...however, you could see every sock print with a grey film. Did not look like we had just spent $260 on having wood floor cleaned. Very disappointed! (We spent $40 on a carpet insert in Family room...looks good)
So we will recommend ZeroRez to anyone for carpets, but would never recommend for Wood.
Efficient, professional - perfect.
The alkaline water is great. and José is a great service tech.
I will be calling you back soon.
Thank you so much for your great services.
Matt Sawyer
Phone number removed
best cleaning staff!
Honest, reliable & very thorough!
My entire house is clean. Dennis did a fantastic job and I have become a zerorez customer for life. Thanks.