Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34667 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2013 — Rated 9 out of 10 by V.R. Zerorez Los Angeles
What do you like about our products and services?

We do a lot of entertaining in our home. As a result, the carpets take a beating every summer. Just before the holidays, I schedule an appointment to have the carpets cleaned and I am never disappointed. My carpets are spotless and smell fresh!

Report a concern   November 12, 2013 — Rated 10 out of 10 by S.P.S. Zerorez Los Angeles
What do you like about our products and services?

Our carpets look good when they're done.

Report a concern   November 12, 2013 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

You get here on time, clean the carpets really good, and your service people are very professional. You are all the good I have heard and more. A great service. Thank you very much.

Report a concern   November 12, 2013 — Rated 6 out of 10 by K.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

1. Apparently Zerorez is using a new spot cleaner-- it has a very strong orange odor and is unpleasant. We had to open all the windows to get rid of the odor during treatment.
2. I was charged differently for two treatments of the same area: first in July and now in November. In November, I was told by the technician that my living room was "oversized" and charged an extra $25. He said my living room was a living/dining room. Actually, it isn't: my dining room is a separate room. And since the total square footage of my house is around 2300 square feet, not unduly large, I don't see how my living room can be called "oversized". Especially when it's never been categorized in that way in the past.
3. I have other comments about the technician and would like to know his name.

Report a concern   November 12, 2013 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

We have always had a great cleaning job on carpets we have tried other carpet cleaners but they did not clean as good as your product

Report a concern   November 12, 2013 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

Always do great work. I like that the carpets dry fast and that soap is not used.

Report a concern   November 12, 2013 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Awesome Service and having an animal friendy carpet cleaning is very impotant to us.

Report a concern   November 12, 2013 — Rated 10 out of 10 by V.P. Zerorez Los Angeles
What do you like about our products and services?

I like that it is safe. You did a great job at my daughter's home and my father's home.

Report a concern   November 12, 2013 — Rated 2 out of 10 by N.O.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Gil provided terrific customer service - friendly, efficient, professional!

Several of the spots resurfaced so I'm not sure if I would use your service again.

Report a concern   November 12, 2013 — Rated 10 out of 10 by Debora Harper Zerorez Los Angeles
What do you like about our products and services?

Of course the carpet cleaning process (just steam and no chemicals) is why we chose to use Zerorez initially; however the primary reason that we stay with Zerorez is our Technician, Livingston. Without his expertise our carpet would not be cared for as well. Livingston takes the time to listen to our needs and takes them into consideration when providing our floor and upholstery cleaning service to us. No challenge is too great and we are always pleased to welcome him into our home.

Report a concern   November 12, 2013 — Rated 10 out of 10 by Sharon Barnard Zerorez Los Angeles
What do you like about our products and services?

We had an emergency, and Zerorez worked to get a same day appointment. They were very friendly, understanding, on time and did a good job. I would recommend them to others.

Report a concern   November 12, 2013 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Professional technician, efficient.

Report a concern   November 12, 2013 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous technicians, amazing results. I had my tile cleaned this time and although a little pricey, the results were amazing. My 15 year old tile looks brand new!

Report a concern   November 12, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt arrival & professional, thorough job.

Report a concern   November 12, 2013 — Rated 10 out of 10 by Dr. Douglas Brown Zerorez Los Angeles
What do you like about our products and services?

Efficient, good technicians, great results.

Report a concern   November 11, 2013 — Rated 10 out of 10 by 333 Bayside LLC Zerorez Los Angeles
What do you like about our products and services?

Eduardo was early, his photo was on the van, and he was professional.

Report a concern   November 11, 2013 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

On time, does the work quicky, but not too quickly, and love that the capet drys quickly.

Report a concern   November 11, 2013 — Rated 10 out of 10 by M.Y. Zerorez Los Angeles
What do you like about our products and services?

Excellent service! My carpets are clean! Its a good feeling :)

Report a concern   November 11, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

They work. Service man Dana was GREAT....

Report a concern   November 11, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

My floors look great. I also had the service man clean my tile floor.

Report a concern   November 11, 2013 — Rated 10 out of 10 by Laurie Carey Zerorez Los Angeles
What do you like about our products and services?

The technicians are always prompt and polite, the product is clean and doesn't leave any residue.

Report a concern   November 11, 2013 — Rated 10 out of 10 by R.N.S. Zerorez Los Angeles
What do you like about our products and services?

Easy to contact. You offered a great special. Your technician was very professional, quick, and thorough.

Report a concern   November 11, 2013 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Fast--professional service. Drying time was longer than stated--but outcome was worth it.

Report a concern   November 11, 2013 — Rated 10 out of 10 by D.O. Zerorez Los Angeles
What do you like about our products and services?

Healthier alternative to traditional carpet cleaning companies.

Report a concern   November 11, 2013 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

The service and the end product was great!!

Report a concern   November 10, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Carpet looks better, and stays cleaner longer than with other cleaning methods.

Report a concern   November 10, 2013 — Rated 5 out of 10 by K.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician that came to my house was rude and insulting

Report a concern   November 10, 2013 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent results

Report a concern   November 10, 2013 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Rebort was very professional and did great job. I am very happy
With the service and become life time customer.

Report a concern   November 10, 2013 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Clean, on time, polite


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