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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the 30 min "heads up" before their arrival so I could plan accordingly. My service tech, Wilson, arrived on time and although I declined the waterproofing treatment, I will definitely do this when the carpet is replaced in 2014. Very professional & friendly.
you really clean the carpets, always on time, very professional.
Robert was a very professional technician. Excellent service!!!
Very quick professional. And good
Richard was terrific. He was very knowledgable about our carpet and the uses of Zerorez. I would recommend him to anyone.
The technician was very efficient and helpful did a great job I recommend him to anybody.
Friendly and professional service person. Job well done.
Very helpful and friendly staff. Not pushy. Thank you.
I recently purchased a home that was incredibly dirty. My carpets are much better now that they've been cleaned. The protectant on the stairs will do wonderfully.
I was very satisfied with cleaning. Very impressed! Great customer service!
Jorge was excellent in cleaning our carpets. He worked very hard on getting the carpets to look great.
I love the fact that there are no harsh chemicals used but rather simple alkaline water and my carpet looks amazing!! I will definitely be using them again.
Excellent cleaning,knowledgable and friendly technicians, no soap or chemicals ( right?) and friendly and accommodating scheduling staff.
Very easy to schedule service and technicians always arrive on time and are very friendly. Cleaning always comes out great.
It works! And the promptness and efficiency was great!
You product does exactly what you advertise! Spots and stains are gone. Carpet looks like new. Your employees are pleasant, fast and efficient! This is the second time I have used Zerorez and it will not be the last! Can't wait to tell a friend.
The carpet gets clean!
no soap used on the carpet.
Gil did a great job cleaning my carpet. I am cry pleased with your service. Keep up the good work!
No chemicals. Promptness. Knowledge and pleasantness of the person who came out.
Great job and our technician was awesome.
Very professional and explained everything he was doing.
I just thought the worker did a good job on my carpet.
The technician was extremely knowledgeable and professional. I would recommend him and your company again! Johanna Fontenot
You did a very good job.
Very professional, quick, carpets look & feel great
Job looks great..Employee takes time to review work to be done as well as making sure job is satisfactory when complete...This is our fourth time using Zerorez on our carpets and results are always excellent.
It's easy to make an appointment. Technicians are excellent and very consciencous about protecting existing furniture.
The carpet is soooo clean and sturdy feeling. The corners and edges are clean. The rep who did the work (Livingston) was very nice, personable and did a great job!
I've had my carpets cleaned by Zerorez twice now, and both times the technician was friendly and worked really hard to clean my carpets. The carpets look great when they finish, and the last time we had them done they stayed clean looking for a long time. I'm hoping we'll have the same result this time, too.
My carpet looks great! Just took a long time to dry is all.