- Phone: (949) 387-2222
- Visit Website
based on 35044 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert was excellent
Prompt service, professional technicians
the carpets looked liked new. zero complaints.
I am Name removed, the person in my home who made the phone call and hire your service. Your operator gave me a price of about $220 on the phone and I agreed.
I hired your service based upon my satisfactory experience of the last time your company cleaned the same carpets in my home. Last time, the team of two men did a great job, and moved some of the furniture.
This time you sent one man. He wanted $20 per room to move furniture ( your operator never hinted about this charge). You man said there was an additional fee since we live on the 3rd Floor ( I was never informed or even asked about being on the 3rd floor.)
I was not present when your man was here. My wife was here by herself. She had to move things by herself.
She was told that all this information was available in an email sent to me. I never received the alleged email. Had I have known of the additional charges, I would have cancelled.
You have lost my good-well and endorsement.
Name removed
Phone number removed
Friendly staff and great service. Our carpet & tile are so clean!
Dennis was very nice and proficanol when he came a cleaned my carpets. they came out great and they dryed very fast. I will use you for all of my carpet and upholstery cleaning.
The results!!
How clean my carpets are afterwards. Your friendly cleaners. Always on time.
You do what you advertise, accept estimate of rooms and sizes and don't vary pricing. Consistent service beginning to end.
The service was amazing. My tile looks like new.
The carpets stay clean longer, and they look like new when you are finished.
Bit disappointed that no attempt was made to clean under our raised beds and no inquiry was made into whether or not we wanted any areas treated specially.
professional, on time, quick, very clean!!
Timely quality service.Mike did an excellent job.Thanks
My technician Michael was so great and my carpet looks amazing.
freindly, curtious, and thorough
The products were great for our family, no chemical smell and the carpet looks brand new.
On time, fast, no smell. Dries very fast.
On time for appointment, knowledgeable technician, relatively quick process, great results...and don't forget the cute blue plastic booties!
Great service every time!
They were on time, and did a very good job ! Thanks zeroes.
Wonderful service, and no smelly chemical lingering after carpets were cleaned.
Service Tech was very attentive to our needs; worked around us! GREAT JOB!
AN EXCELLENT JOB WAS DONE, THE CARPETS LOOK BRAND NEW IN SPITE OF BEING OVER 5 YEARS OLD
I like your professionalism,promptness and most of all the quality of your product. prior to this last experience,my carpet was clean for over a year.
I was very impressed with the courtesy and service provided by Zerorez and their technicians. It was very easy to make an appointment that fit my schedule and the technician, Eduardo, gave me a courtesy call about 20-30 minutes before arriving. I was very impressed with Eduardo's professionalism and expertise. He was very helpful and answered all of my questions. Most importantly, our carpets went from looking as if they very badly needed to be replaced to looking like new! I had previously had my carpets cleaned by one of those other guys and there is no comparison! Zerorez is undoubtedly the best when it comes to service, results, and value and I plan to use them for life!
It works! And the clean lasts unlike the one time I used the other guys and within a couple of months, my carpets were dirtier than ever! I could feel the stiffness of the soap residue. I used Zerorez and I could feel the difference. And I could see the difference in that the carpet stayed cleaner much much longer. I LOVE Zerorez because it works and I will never use anyone else! =)
Great Service by Great Service Man. No harsh chemicals on my carpet, and great fresh sent in the home afterwards.
Great service - everything very clean.
The job came out well, carpet looks great! My carpet is almost white in color, and was pretty dark in the traffic areas, and there has been some spills also.
I feel at ease letting my grandkids play on the carpet because of the absence of chemicals and detergents.