Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35249 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2014 — Rated 10 out of 10 by Elaine Vanasse Zerorez Los Angeles
What do you like about our products and services?

Marcel is punctual, courteous, and thorough. I like the results I get on spots and gently used carpet.
Report a concern   January 30, 2014 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Your products do a great job and love the fact that you don't use soaps of any kind. The service guys are very well mannered, hard working and are eager to do the best job possible. This is the second time I have used your service and was very pleased both times.
I'm pleased with the results…..clean carpet once again and it was very dirty. I'm hoping to be able to buy a couple of years before
having to replace this old tired carpet. They did a great job on my floor tile as well.
Report a concern   January 30, 2014 — Rated 10 out of 10 by B.W. Zerorez Los Angeles
What do you like about our products and services?

Punctual Friendly & through! Very pleased w/results
Report a concern   January 30, 2014 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Tech was on time,professional, courteous, careful of my home and most of all did a great job. When we need your service again, I will request Marcel.
Report a concern   January 30, 2014 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

The carpet looks great! See you next year! Thank you.

I still have a yellow stain and I don't know what it is. It's pretty big. We don't have any dogs or cats. It looks like magic marker, paint, or mustard. Let me know if you have any ideas about if it can come out.
Report a concern   January 30, 2014 — Rated 10 out of 10 by Chris & Donna Lynch Zerorez Los Angeles
What do you like about our products and services?

Kind, knowledgeable, experienced technician, Robert
Report a concern   January 30, 2014 — Rated 10 out of 10 by G.P. Zerorez Los Angeles
What do you like about our products and services?

on time with good cleaning
Report a concern   January 30, 2014 — Rated 7 out of 10 by L.P.L.H. Zerorez Los Angeles
What could we do to improve?

Be sure to tell them how long it takes to dry. I know the weather plays a big part.
Report a concern   January 30, 2014 — Rated 9 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

You do a good job.
Report a concern   January 30, 2014 — Rated 10 out of 10 by Richard Nord Zerorez Los Angeles
What do you like about our products and services?

Quick fast professional service that is above board and doesn't make you feel you are being taken advantage of.
Report a concern   January 30, 2014 — Rated 10 out of 10 by Dana Griggs Zerorez Los Angeles
What do you like about our products and services?

The Technician, Robert, is amazing !! Goes above and beyond expectations!! Carpets always come out soft and clean.
Report a concern   January 30, 2014 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

On time. Thorough cleaning. Brett was awesome.
Report a concern   January 30, 2014 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Travertine floors are difficult to clean. After using your service my 14 year old stone floor looks brand spanking new
Report a concern   January 30, 2014 — Rated 10 out of 10 by Stephen Lyons Zerorez Los Angeles
What do you like about our products and services?

My baby can crawl around without chemicals getting on her. Also, our technician Dennis was awesome and did a fabulous job. Being self-employed I can spot a good worker quickly and Dennis surpassed all of my expectations. He's friendly, knowledgable, and works very hard. I wish I could find a guy like that to work for me. Thanks for a great job
Report a concern   January 30, 2014 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Service was exceptional and my technician, Brett Spence, was professional, nice and respectful. He did a fabulous job on my carpet!!!
Report a concern   January 30, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

It is quick and effective
Report a concern   January 30, 2014 — Rated 10 out of 10 by Toni Duesing Zerorez Los Angeles
What do you like about our products and services?

The products really.....REALLY...work! The employees really...REALLY.....work!
Great people AND great products all in one company! Never thought that could happen in real life!
Report a concern   January 30, 2014 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Timely and efficient service. Courteous worker.
Report a concern   January 30, 2014 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

The carpet and tile are clean. Th carpet is soft instead o stiff with soap residue
Report a concern   January 29, 2014 — Rated 10 out of 10 by James Hart Zerorez Los Angeles
What do you like about our products and services?

Great job as always!!

JSH
Report a concern   January 29, 2014 — Rated 10 out of 10 by Michael Clark Zerorez Los Angeles
What do you like about our products and services?

This is the second time we have used your services, and each time, I have been amazed at how clean our very soiled carpets became after your service persons cleaned them.
Report a concern   January 29, 2014 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

I like the alkaline water and no soap and the wonderful customer service. Keith is great! Please send him to my house each time.
Report a concern   January 29, 2014 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Robert
Report a concern   January 29, 2014 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Cleaned great and was quoted price
Report a concern   January 29, 2014 — Rated 10 out of 10 by Michelle Travens Zerorez Los Angeles
What do you like about our products and services?

Tech Robert was great! Result is super.
Report a concern   January 29, 2014 — Rated 10 out of 10 by Judy Lazzarini Zerorez Los Angeles
What do you like about our products and services?

The results are excellent! My carpet always looks like new after a Zerorez cleaning. The technician was pleasant, business-like and thorough. Thank you.
Report a concern   January 29, 2014 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Excellent staff. Hard workers. Outstanding cleaning system appropriate for those that may have allergies. Also, lack of detergent means the carpet should stay cleaner longer.
Report a concern   January 29, 2014 — Rated 10 out of 10 by D.I.M. Zerorez Los Angeles
What do you like about our products and services?

The service was FANTASTIC! Carpets are very clean. That's a miracle - the stairs had been black with dirt. We were very impressed with our Service-Technician: DANA! Dana did a FANTASTIC job! He was efficient and worked very hard. And, Dana was very personable & caring. He was empathic to our needs: We had the carpets cleaned, during our Mother's stay in the hospital (we were stressed). Yet Dana did all he could to help us! Dana is FANTASTIC!!
He gets "10 million" on your scale!!! Also, Roxanne, who took my initial phone-call was GREAT! She bent over backwards to find an appointment for our tight schedule. We were very impressed with everyone and everything with Zerorez.
Report a concern   January 29, 2014 — Rated 10 out of 10 by Mary Overfield Zerorez Los Angeles
What do you like about our products and services?

The non-chemical method, and your technicias (Robert Keith)
Report a concern   January 29, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Great job and friendly staff

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