Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35044 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2014 — Rated 10 out of 10 by T.V. Zerorez Los Angeles
What do you like about our products and services?

No chemicals and your process cleans better than any other rug cleaners.

Report a concern   January 23, 2014 — Rated 10 out of 10 by H.B. Zerorez Los Angeles
What do you like about our products and services?

10. The service was very good, your service man was excellent. He was efficient, personable and did a terrific job.Our rugs have not looked so good in years

Report a concern   January 23, 2014 — Rated 9 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

I liked the service man, his customer service, helpfulness, knowledge and timeliness.

Report a concern   January 23, 2014 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

great job keep up the good work

Report a concern   January 23, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Great customer service and hard workers

Report a concern   January 23, 2014 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

No chemicals guys are careful about keeping walls & furniture protected

Report a concern   January 23, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

It is an amazing cleaning process. Best of all, it does not attract dirt like other procedures. Brian Almanza was the technician who cleaned my carpet on Wednesday. He did such a great job that I have scheduled another appointment to have the rest of the house done on Jan 31, 2014. I referred my boss and he to was amazed at the process. I will continue to recommend your company to anyone in the need of the services you provide. Thanks.

Report a concern   January 23, 2014 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

How clean my carpet is afterward.

Report a concern   January 23, 2014 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Professional service with great results!

Report a concern   January 23, 2014 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

my carpets got clean

Report a concern   January 23, 2014 — Rated 9 out of 10 by Bonita Unified School District Zerorez Los Angeles
What do you like about our products and services?

No Chemicals, Good customer service

Report a concern   January 23, 2014 — Rated 10 out of 10 by Melissa Bolda Zerorez Los Angeles
What do you like about our products and services?

I like that it is easy to schedule, they are quick and professional and I always am happy with the end result.

Report a concern   January 23, 2014 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Always pleasantly surprised at how clean the carpets are and stay after a cleaning.

Report a concern   January 22, 2014 — Rated 10 out of 10 by Cindy Gonzalez Zerorez Los Angeles
What do you like about our products and services?

Although the technician had to use the portable unit due to the Strict rules in my condo building, he was still able to use the alkaline water from his truck. To my surprise my carpet came out cleaner than I expected, I will definitely use zerorez again when I need my carpet cleaned.

Report a concern   January 22, 2014 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Your technician did a wonderful job, my kitchen floor looks clean again. THANK YOU

First name removed

Report a concern   January 22, 2014 — Rated 10 out of 10 by Jaak Sepp Zerorez Los Angeles
What do you like about our products and services?

You are easy to reach. You are on time. You work is results are great.

Report a concern   January 22, 2014 — Rated 9 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

It was fast, safe, and easy to schedule. The service man was courteous and professional.

Report a concern   January 22, 2014 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Chemical free and quick dry. I loved the service from beginning to end. Brett was great!

Report a concern   January 22, 2014 — Rated 6 out of 10 by B.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Was not happy with the way my kitchen tile and hard wood turned out. I did call and they are sending out another person the hopefully make it clean.

Report a concern   January 22, 2014 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

takes forever for dirt to come back

Report a concern   January 22, 2014 — Rated 10 out of 10 by Sylvano Ibay Zerorez Los Angeles
What do you like about our products and services?

The cleaning was done on time, efficient and end result was great.

Report a concern   January 22, 2014 — Rated 10 out of 10 by S.E.W. Zerorez Los Angeles
What do you like about our products and services?

Seems very clean and effective..

Report a concern   January 22, 2014 — Rated 9 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Brett is an excellent service tech and does a fantastic job.

Report a concern   January 22, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

The technician, Mr. Livingston, was very professional and the carpet cleaning results were amazing. I had quite a few pet stains on my carpet and he was able to remove all of them. Carpet looked like new. I highly recommend him.

A satisfied customer,

Name removed

Report a concern   January 22, 2014 — Rated 1 out of 10 by M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The test area by the sales guys looked great, made the grout look new. When we had the service done you could not tell the grout was cleaned, they came back after I complained and no improvement. I feel this was a classic bate and switch, shown the Ferrari and sold the Yugo.
Thank you,
Gordon Sturm
Name removed Technologies
Phone number removed

Report a concern   January 22, 2014 — Rated 10 out of 10 by W.B. Zerorez Los Angeles
What do you like about our products and services?

professionalism, thoroughness and punctuality

Report a concern   January 21, 2014 — Rated 5 out of 10 by K.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have been a customer of zerorez for at least 3 years.i would like to see consistency in pricing for repeat customers. Each technician is diffrent, this visit in particular resulted in the technician complaining of back problems. I am a 54 year old female who had to assist carrying out 2 braided rugs for cleaning of 1 side each, that really could have been priced better or at least both sides of the rug could have been cleaned for the amount I paid. plus my water supply had to be used, because the van that was sent did not have its own supply. All in all not a happy customer this time around, in the future, renting a machine at the super market or home depot will do the same job for less money.

Report a concern   January 21, 2014 — Rated 10 out of 10 by Nora Frushour Zerorez Los Angeles
What do you like about our products and services?

Our technician was polite and helpful and our floors look and smell clear with not stickiness to them

Report a concern   January 21, 2014 — Rated 9 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

they work

Report a concern   January 21, 2014 — Rated 10 out of 10 by J.C.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional. Called before showing up. Quick service


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